Black Desert News

Greetings Adventurers!

We will be performing a scheduled maintenance for Black Desert Online on March 10, 2021 in order to improve our services and bring you the latest updates.

During the maintenance, all services related to the Black Desert Website, Game Login, Web Central Market will be temporarily unavailable.

Please refer below for more details regarding the maintenance.

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[h3]Game Server Maintenance[/h3]

■ Affected Service(s):

• Black Desert Online game servers and Web Central Market.
  

■ Maintenance Schedule:

• Mar. 10, 2021 (Wed) 09:00 - 13:00 (UTC)
  
• Mar. 10, 2021 (Wed) 10:00 - 14:00 (CET)
  
• Mar. 10, 2021 (Wed) 01:00 - 05:00 (PST)
  
• Mar. 10, 2021 (Wed) 04:00 - 08:00 (EST)
  

■ Maintenance Impact:

• Unable to login to the Game
  
• Unable to use Web Central Market
  
• Unable to send items in Web Storage to in-game mailbox (B).
  

[h3]Website Maintenance[/h3]

■ Affected Service(s):

• Black Desert official website
  

■ Maintenance Schedule:

• Mar. 10, 2021 (Wed) 09:00 - 11:00 (UTC)
  
• Mar. 10, 2021 (Wed) 10:00 - 12:00 (CET)
  
• Mar. 10, 2021 (Wed) 01:00 - 03:00 (PST)
  
• Mar. 10, 2021 (Wed) 04:00 - 06:00 (EST)
  

■ Maintenance Impact:

• Unable to access the website, payment service and Forum
  
• All services related to the website will be unavailable.
  

[h2]Major Update Details[/h2]

• New Adventure Log Update - Fughar's Times of Success
  
• Black Spirit’s Adventure Revamp
  
• A new season of the Old Moon Grand Prix will begin.
  
• Gamepad features will be expanded.
  - You’ll be able to use the gamepad exclusive UI after activating the "Use Gamepad UI" option in the settings.
  

[h3]Event Scheduled to End[/h3]

• Together As One!
• Get the Novice Edition for Free!?
• Shakatu: This One’s On Me!
• Every Day is Special with Black Desert Online!
• Node War Double Tax Money!
• Twitch Drop Rewards Now Available!

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* Additional Notices
- Once maintenance begins, you will be disconnected from the game even if you are waiting in-queue.
- If you are still playing the game before the maintenance time, please move your character to a safe location (safe zone) before maintenance begins.
- If you exit the game while in a combat zone, your character and/or mount can be attacked by monsters or other Adventurers.
- If you receive an error message stating that you are already logged in after the maintenance, please try restarting your client.
- The maintenance schedule and details stated above are subject to change at any time. Any changes will be announced as an update via this notice.


We appreciate your patience and support while we work on providing you with better services.
Thank you!

Greetings Adventurers,

If you haven’t heard, Pearl Abyss—the developers of Black Desert Online—is now the publisher for the NA/EU service starting from February 25, 2021.

So, what does this entail?

It means you need to sign up for a Pearl Abyss account and transfer your game data to continue your adventures in the world of Black Desert Online!

But this also means that if fail to transfer your game account by May 31 at 23:59 (UTC), your game will be permanently deleted after this date.

TRANSFER YOUR ACCOUNT BEFORE MAY 31 at 23:59 (UTC) TO KEEP YOUR ACCOUNT DATA.


Once again, please make sure to transfer your game data by following the steps below before May 31 or else it’s gone for good!


■ Apply for Game Data Transfer
https://bit.ly/3t1J9ir

■ Game Data Transfer Period:
February 25, 2021 (Thu) 22:00 - May 31, 2021 (Mon) 23:59 (UTC)

We have outlined below some of the important information that all Adventurers should know about the Game Data Transfer. Please take careful note of the steps below, as failure to comply may prevent the transfer of your data!

1. Please note that when the Game Data Transfer period is over, players will no longer be able to transfer game data. All non-transferred data will be deleted and unavailable for restoration after May 31, 2021.

2. From February 24, 2021 players can no longer access Black Desert through Kakao Games. Players may only continue playing on the Black Desert NA/EU Service with their original Family Names, if they have successfully completed the Game Data Transfer to the Pearl Abyss service.

3. Adventurers accessing Black Desert through Steam also need to complete the Game Data Transfer in order to continue using their Family Names from February 25, 2021 onward.

4. Pearl Abyss is not responsible for any issues that may arise due to not registering for the Game Data
Transfer. Pearl Abyss cannot help players in any way if they fail to register for the transfer before the cut-off date.

5. The Game Data Transfer will be made on a per account basis. Thus, if a player possesses two Family names in the NA and EU servers respectively, both of which are tied to one account, both Families will be transferred and all character data in each Family will be transferred.

6. After completing Live Registration for the Game Data Transfer, you cannot cancel the Game Data Transfer. Please take note of this fact and proceed carefully.

7. If you do not agree to the Pearl Abyss Homepage Terms of Use and the Privacy Policy, registering for an account or for the Game Data Transfer will not be possible. Please refer to the Privacy Policy for more detailed information about Personal Information Collection at Pearl Abyss.

8. Players can check the status of their Game Data Transfer through the corresponding page on the Pearl Abyss Official Website. You may access this data by logging into your account, or via update notices received through your registered email address.

9. If you have additional inquiries regarding registration for the Game Data Transfer, please submit an inquiry at [Customer Support].

Greetings Adventurers!

We will be performing a scheduled maintenance for Black Desert Online on March 03, 2021 in order to improve our services and bring you the latest updates.

During the maintenance, all services related to the Black Desert Website, Game Login, Web Central Market will be temporarily unavailable.

Please refer below for more details regarding the maintenance.

[h3]Game Sever Maintenance[/h3]

■ Affected Service(s):

• Black Desert Online game servers and Web Central Market.
  

■ Maintenance Schedule:

• Mar. 3, 2021 (Wed) 09:00 - 13:00 (UTC)
  
• Mar. 3, 2021 (Wed) 10:00 - 14:00 (CET)
  
• Mar. 3, 2021 (Wed) 01:00 - 05:00 (PST)
  
• Mar. 3, 2021 (Wed) 04:00 - 08:00 (EST)
  

■ Maintenance Impact:

• Unable to login to the Game
  
• Unable to use Web Central Market
  
• Unable to send items in Web Storage to in-game mailbox (B).
  

[h3]Website Maintenance[/h3]

■ Affected Service(s):

• Black Desert official website
  

■ Maintenance Schedule:

• Mar. 3, 2021 (Wed) 09:00 - 11:00 (UTC)
  
• Mar. 3, 2021 (Wed) 10:00 - 12:00 (CET)
  
• Mar. 3, 2021 (Wed) 01:00 - 03:00 (PST)
  
• Mar. 3, 2021 (Wed) 04:00 - 06:00 (EST)
  

■ Maintenance Impact:

• Unable to access the website, payment service and Forum
  
• All services related to the website will be unavailable.
  

[h2]Major Update Details[/h2]

• Hadum, the goddess of despair, will bring forth the Elvia Realm into the Black Desert world.
  
• Various new items that can be obtained with the Elvia Realm will be added.
  
• The Value Pack's Combat/Skill/Life/Mount EXP buff will be increased to +30%.
  

* Additional Notices
- Once maintenance begins, you will be disconnected from the game even if you are waiting in-queue.
- If you are still playing the game before the maintenance time, please move your character to a safe location (safe zone) before maintenance begins.
- If you exit the game while in a combat zone, your character and/or mount can be attacked by monsters or other Adventurers.
- If you receive an error message stating that you are already logged in after the maintenance, please try restarting your client.
- The maintenance schedule and details stated above are subject to change at any time. Any changes will be announced as an update via this notice.


We appreciate your patience and support while we work on providing you with better services.
Thank you!

Greetings Adventurers,

We've found an issue where the 404 error appears when trying to purchase Acoin in some regions.

We're investigating this issue to resolve it as soon as possible.

Until then, you can purchase Acoin by following these steps.
1. Click 'previous page' when 404 error appears.
2. Re-click the Acoin you tried to purchase.

We apologize for any inconvenience this may have caused.

Greetings Adventurers,

We've found an issue where adventurers who purchased steam DLC bundles were not able to claim the item in-game.

This issue has been resolved as of February 27th (Sat) 22:05 UTC.

For adventurers who were not able to claim the purchased item, we have sent the item via the in-game mailbox.

If you still encounter the issue, we ask that you contact us via the Support Center to receive further assistance.

▶ [Customer Support]

We apologize for any inconvenience this may have caused.