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Black Desert News

[Notices] Mar. 3 (Wed) Scheduled Maintenance



Greetings Adventurers!

We will be performing a scheduled maintenance for Black Desert Online on March 03, 2021 in order to improve our services and bring you the latest updates.

During the maintenance, all services related to the Black Desert Website, Game Login, Web Central Market will be temporarily unavailable.

Please refer below for more details regarding the maintenance.

[h3]Game Sever Maintenance[/h3]

■ Affected Service(s):
  • Black Desert Online game servers and Web Central Market.
■ Maintenance Schedule:
  • Mar. 3, 2021 (Wed) 09:00 - 13:00 (UTC)
  • Mar. 3, 2021 (Wed) 10:00 - 14:00 (CET)
  • Mar. 3, 2021 (Wed) 01:00 - 05:00 (PST)
  • Mar. 3, 2021 (Wed) 04:00 - 08:00 (EST)
■ Maintenance Impact:
  • Unable to login to the Game
  • Unable to use Web Central Market
  • Unable to send items in Web Storage to in-game mailbox (B).

[h3]Website Maintenance[/h3]

■ Affected Service(s):
  • Black Desert official website
■ Maintenance Schedule:
  • Mar. 3, 2021 (Wed) 09:00 - 11:00 (UTC)
  • Mar. 3, 2021 (Wed) 10:00 - 12:00 (CET)
  • Mar. 3, 2021 (Wed) 01:00 - 03:00 (PST)
  • Mar. 3, 2021 (Wed) 04:00 - 06:00 (EST)
■ Maintenance Impact:
  • Unable to access the website, payment service and Forum
  • All services related to the website will be unavailable.


[h2]Major Update Details[/h2]
  • Hadum, the goddess of despair, will bring forth the Elvia Realm into the Black Desert world.
  • Various new items that can be obtained with the Elvia Realm will be added.
  • The Value Pack's Combat/Skill/Life/Mount EXP buff will be increased to +30%.


* Additional Notices
- Once maintenance begins, you will be disconnected from the game even if you are waiting in-queue.
- If you are still playing the game before the maintenance time, please move your character to a safe location (safe zone) before maintenance begins.
- If you exit the game while in a combat zone, your character and/or mount can be attacked by monsters or other Adventurers.
- If you receive an error message stating that you are already logged in after the maintenance, please try restarting your client.
- The maintenance schedule and details stated above are subject to change at any time. Any changes will be announced as an update via this notice.


We appreciate your patience and support while we work on providing you with better services.
Thank you!

Acoin Purchase Issue

Greetings Adventurers,

We've found an issue where the 404 error appears when trying to purchase Acoin in some regions.

We're investigating this issue to resolve it as soon as possible.

Until then, you can purchase Acoin by following these steps.
1. Click 'previous page' when 404 error appears.
2. Re-click the Acoin you tried to purchase.

We apologize for any inconvenience this may have caused.

[Resolved] Steam DLC Bundle Issue

Greetings Adventurers,

We've found an issue where adventurers who purchased steam DLC bundles were not able to claim the item in-game.

This issue has been resolved as of February 27th (Sat) 22:05 UTC.

For adventurers who were not able to claim the purchased item, we have sent the item via the in-game mailbox.

If you still encounter the issue, we ask that you contact us via the Support Center to receive further assistance.

[Customer Support]

We apologize for any inconvenience this may have caused.

Steam Game Bundle Price Adjustments



Greetings Adventurers,

We are aware that the prices of the game bundles sold on Steam are cheaper than those being sold on our website.

For those of you that have already purchased the packages, do not worry we won't remove them from you!

The game packages on Steam will be adjusted back to their normal prices after next week's maintenance.

Thank you

Issues Affecting Certain Adventurers



Greetings Adventurers,

Due to the enormous number of simultaneous login attempts during the server opening, there is an issue where certain Adventurers are unable to login to Black Desert Online or access the official website.

We will provide an announcement as soon as the situation improves and will do our best to resolve this as soon as possible.