Black Desert News

[h3]Event 1. Sweet Confessions[/h3]
Period: February 3 (after maintenance)–February 24 (before maintenance)

Lorenzo Murray in Velia is secretly in love with Clorince! Help him confess his feelings and earn sweet rewards. During the event period, simply log in to Black Desert Online and receive the reward below via the Challenge tab (Y).

• You can complete the Challenge once per family per day.
  • The event challenge will reset every day at 00:00 UTC.
  
  
• [Event] Steaming Hot Chocolate can also be sold at NPC shops for 100,000 Silver.
  

After claiming the reward, exchange the [Event] Steaming Hot Chocolate with NPC Rovier to get the following rewards.

• You will not be able to exchange the item with NPC Rovier after the event period ends.
  

Once you obtain [Event] Chocolate, take it to NPC Lorenzo Murray of the Crow Merchants Guild in Velia!

• You will still be able to exchange [Event] Chocolate via NPC Lorenzo Murray even after the event period ends.
  

[h2]Event 2. Land of the Morning Calm[/h2]
Period: February 3 (after maintenance)–February 24 (before maintenance)

Have you heard of a place where people keep track of the days through the rising and setting of the moon? Talk to Black Spirit to meet some of these people and experience their traditions.

During the event period, talk to Black Spirit to accept and complete a special Adventure Log.

• The adventure log must be completed in consecutive order.
  
  
• You must be at least Lv.20 or above in order to accept these adventure logs.
  
  
• The Adventure Logs can be completed once per in-game family.
  
  
• You can complete the accepted adventure log quest in progress even after the event period ends, but you can no longer accept another event quest when the event ends.
  
  
• The adventurer introduced on [Chapter 4] Fate left to the Yut Dice will not appear between 12:00 AM–05:00 AM (in-game time).
  

[h3]Event Notice:[/h3]

• Reward items given out during events can be bound or not depending on the items and some cannot be moved or restored.
  • Please refer to the individual item descriptions for more detailed information.
  
  
• Any exploit or abnormal ways of entering in-game events may result in the restriction of your account.
  
  
• Event period and specs may change with future notice.
  

Greetings Adventurers,

This week, the Stonetail Horse Ranch legendary race course was added to the Old Moon Grand Prix. You are also now able to apply Skill add-ons up to 6 skills regardless of Succession or Awakening on your character.

Finally, February Events have started.

For this and more, read on!




[h3][New Events][/h3]

• February Events
  
  • Event 1. Sweet Confessions
    
  • Period: February 3 (after maintenance)–February 24 (before maintenance)
    
    • Lorenzo Murray in Velia is secretly in love with Clorince! Help him confess his feelings and earn sweet rewards.
      
  • Event 2. Land of the Morning Calm
    
  • Period: February 3 (after maintenance)–February 24 (before maintenance)
    
    • The Black Spirit found something strange and interesting between some old books. Talk to him to experience the land of the Morning Calm and get rewards!
      
  • Click <Here> for full details.
    

[h3][Ongoing Events][/h3]

• Time to Ride
  
  • Event 1. Mount EXP Boost: Available until February 9 (before maintenance)
    
  • Event 2. Special Drops: Available until February 9 (before maintenance)
    
  • Bonus! Loyal Attendance Rewards Refreshed: t: Available until February 24 (09:59 UTC)
    
    • Click <Here> for full details.
      
• Service Transition Events
  
  • Event 1. Early Bird Catches More Benefits: Available until February 24 (before maintenance)
    
  • Event 2. Thanks for Being Our Adventurers: Available until February 24 (before maintenance)
    
  • Event 3. Move Your Guild and Get Guild Funds: Available until February 24 (before maintenance)
    
  • Event 4. All-Time Best Rewards after Transfer!: Available until May 31 (23:59 UTC)
    
  • Event 5. Get 530% Combat & Skill EXP Scrolls!: Available until May 31 (23:59 UTC)
    
    • Click <Here> for full details.
      
• Pearl's Blessing: Get Bonus Rewards Back! - February Edition: Available until February 23, 2021 (23:59 UTC)
  
  • Click <Here> for full details.
    
• Fluttering Snowflakes
  
  • Event 1. Collect [Event] Snowflakes!: Available until February 9 (23:59 UTC)
    
  • Event 2. Finto's Cooking School: Available until February 9 (before maintenance)
    
    • Check <Here> to see week 3 additions now!
      
  • Snowfall and Auroras are back until February 17 (before maintenance)
    

[h3][Ended Events][/h3]

• Level Up Nova Again!
  

• Added the Old Moon Grand Prix race course "Mediah: Stonetail Horse Ranch."
  
  • The Stonetail Horse Ranch race course consists of a lot more straight pathways compared to other courses. It is the perfect race course for adventurers participating in the Grand Prix for the first time to enjoy sprinting atop their mounts while working on their racing skills.
    

[h3][System][/h3]

• Fixed notices to now only display the in-game notices of the set language in the client.
  

• Added a new Exchange button for Nova created in Winter Season to allow Boss Gear exchange through other Season Boss Gear Exchange quests. Those who have already handed over Boss Gear Exchange Coupon to Tranan Underfoe can complete the quest by handing over Tuvala gear after today's maintenance.
  

[h3][All Classes][/h3]

• Changed Skill add-ons so that they can be applied to 6 skills regardless of Succession/Awakening.
  

[h3][By Class][/h3]

[h3]BERSERKER[/h3]

• Flow: Jump Sequence – Fixed the issue where activating the skill when moving backwards would shorten the distance traveled if used on a slope.
  
• Predatory Hunt I–Absolute: Predatory Hunt – Fixed the issue where using the skill from an elevated position would immediately trigger a landing animation.
  

[h3]VALKYRIE[/h3]

• Elion's Blessing – Fixed the issue where using the skill while mounted would display a different effect from the one displayed when using the skill while dismounted on land.
  

[h3]NINJA[/h3]

• Succession – Pressing [↓ + RMB] in Alert stance will activate Prime: Red Rain first instead of Shuriken Throw.
  

[h3]KUNOICHI[/h3]

• Ninjutsu: Heart Snatch – Fixed the issue with Bound effects occasionally failing to apply on targeted monsters when using skills with Combat Assistance toggled on.
  

[h3]DARK KNIGHT[/h3]

• Split Second, Absolute: Split Second – Fixed the skill descriptions to correctly display the missing Forward Guard effects.
  
• Hallucination Gap – Fixed a typo in the skill description.
  

[h3]ARCHER[/h3]

• Dragon's Maw – Combat Assistance will no longer apply to Frost Slide when used during the skill.
  

[h3]HASHASHIN[/h3]

• Mirage Assault – Fixed the issue where using the skill would reduce stamina.
  

• Fixed the incorrect recipe descriptions for the following items: Oquilla Emerald Fresh Water, Oquilla Aquamarine Fresh Water, Oquilla Golden Fresh Water, Eltro Crystal, Serni Crystal, and Origin of Zulatia.
  
• For details on the newly added Pearl Shop Update, please click < Here > !
  

[h3][Quest][/h3]

• Eerie tales have begun to fill the heart of Serendia in the streets of Heidel, at Valley Lily Inn.
  

• Improved UI icon descriptions for gear appearance at the lower portion of the equipment window to be more intuitive.
  
• Added text in the pet appearance change window to display the pet's tier and a message to confirm changing your pet's appearance.
  
• Fixed UI in the Find NPC window.
  
  • Expanded the area where you can click on the All/Favorites/Monster Zone tabs.
    
  • Increased the thickness of the scroll bar.
    
  • Changed the design for Storage per Territory window.
    
  • Fixed the issue with certain Monster Zones having inaccurate coordinates.
    

• Fixed expiration dates in Web Storage so that the item expiration date and mail expiration date are synced.
  
• Fixed irregular backdrops in certain parts of Olun's Valley.
  
• Fixed the unnatural UI arrangements that adjust the size of the Notepad.
  
• Fixed the broken graphics being displayed when rotating the camera in a specific position in Calpheon.
  
• Fixed the unnatural color schemes in the login screen cinematics after changing the resolution.
  
• Fixed the issue with the Music Album title being displayed as Compose/Score.
  
• Fixed the issue with the Compose title being displayed as Music Album by changing it to Compose/Score.
  
• Slightly reduced the size of the Compose window, but added features to change the window size.
  
  • Added the button to change the window size on the upper right-hand side of the window next to the X button.
    
• Fixed the issue where the transfer of service buff was being applied when logging into the game after the transfer was complete, but the UI was invisible.
  
• Fixed the issue where you couldn't collect the transfer of service special rewards.
  
• Uncollected special rewards were sent via mail.
  
• Blessing of Old Moon Pack (1 Day) was sent via mail to those adventurers who completed the transfer of service before the January 28 client patch after finishing pre-registration process on January 27, but haven't yet logged into the game.
  

Reach us on the »forums« to share your feedback, opinions, and suggestions.

Dear Players,

We will perform our weekly maintenance as follows:

[h3]Date: Wednesday, February 3rd 2021[/h3]

[h3]Duration: 4 hours.[/h3]

• Global 9:00 UTC ~ 13:00 UTC
  
• Central (EU) 10:00 CET ~ 14:00 CET
  
• West Coast (NA) 1:00 PST ~ 5:00 PST
  
• East Coast (NA) 4:00 EST ~ 8:00 EST
  

[h3]Reasons:[/h3]

• New race course for Old Moon Grand Prix will be added.
  
  
• Skill Add-Ons will now be applicable to up to 6 skills regardless of Succession and Awakening.
  
  
• February Events will start.
  

[h3]Ending Events:[/h3]

• Level Up Nova Again!
  

[h3]Note:[/h3]

Next week's regular maintenance will be held at regular times on Tuesday February 9, 2021.


Follow us on Twitter & Facebook to stay up to date.

Thank you for your support and understanding.


Best regards,
BDO Team

Did you hear the news about Black Desert Online being serviced by Pearl Abyss?
Register for an account transfer and prepare for a new chapter of your adventure!

If you register early, you can enjoy various rewards and AP, DP buffs applied immediately upon registration. The earlier you register, the more rewards you will receive!

[h2]Event 1. Early Bird Catches More Benefits[/h2]
Period: January 27 (after maintenance)–February 24 (before maintenance)

Register for an account transfer from your Kakao Games account (Web & Steam) to a Pearl Abyss account via [Account Transfer Registration] to receive great rewards daily!

Once you finish your Account Transfer Registration within the event period, the following buff will be applied to your Family immediately. If you play on both NA and EU servers, you can have the buff applied to both.

AP +1 & DP +1

The buff will be applied until February 24 (before maintenance).

• Special login rewards can be received until February 24 (before maintenance).
  • Ex) If you complete the Account Transfer Registration process on February 24, you will receive only the Day 1 reward (Cron Stone x500).
  • Complete the Account Transfer Registration process no later than February 11 and then login everyday to receive all 14 rewards.
  
  
• Please restart the game client after completing the Account Transfer Registration process to receive your reward.
  
  
• Event buffs and rewards will not be given to accounts that do not complete the Account Transfer Registration process within the event period.
  
  
• For details on how to transfer your data, please refer to [Service Transition and Account Transfer Announcement].
  

[h2]Event 2. Thanks for Being Our Adventurers[/h2]
Period: January 27 (after maintenance)–February 24 (before maintenance)

Register for an account transfer from your Kakao Games account (Web & Steam) to a Pearl Abyss account via [Account Transfer Registration] and receive Shakatu’s Seals!

• Event reward will be sent to your in-game mailbox (B) after the February 24 maintenance.
  
  
• Event buffs and rewards will not be given to accounts that do not complete the Account Transfer Registration process within the event period.
  
  
• For details on how to transfer your data, please refer to [Service Transition and Account Transfer Announcement].
  

[h2]Event 3. Move Your Guild and Get Guild Funds[/h2]
Period: January 27 (after maintenance)–February 24 (before maintenance)

Calling all Guild Masters, Deputy Captains, and guild members of Black Desert Online!

Your mission is to gather your guild members and safely transfer over to the Pearl Abyss Black Desert Online world.

Please make sure all your guild members are well informed and complete the Account Transfer Registration process successfully!

The more guild members that complete the Account Transfer Registration process within the event period, the more rewards your guild will receive!

• All rewards are cumulative. Therefore, reaching Stage 5 will give your guild rewards for all stages.
  
  
• Rewards will not be given if the Guild Master does not register for an account transfer, even if you have enough guild member participation.
  
  
• Guild Funds will be sent to the Guild Warehouse and Summon Scrolls will be sent to the Guild Master’s in-game mail after the February 24 (Wed) maintenance.
  
  
• This event is available once per guild.
  

Check out the rewards that are waiting for you after February 24th!
[h2]Event 4. All-time Best Rewards After Transfer![/h2]
Period: January 27 (after maintenance)–May 31 (23:59 UTC)

Complete your account transfer within the event period and receive various in-game login rewards after the February 24 maintenance.

• The above login rewards will be given until June 30, 2021 (Wed) 23:59 UTC. If you complete your account transfer by the event end date on May 31 (Mon) 23:59 UTC and receive the Day 1 rewards, you can receive the rewards for subsequent days until June 30 (Wed) 23:59 UTC.
  
  
• Please note that the Account Transfer Registration ends after May 31 (Mon) 23:59 UTC and you won’t be able to claim rewards afterwards.
  

• Receive the following rewards when you use [Event] 2.24 Enhancement Support Bundle.
  
  
• Advice of Valks (+20)
  
• Advice of Valks (+30)
  
• Advice of Valks (+40)
  
• Advice of Valks (+50)
  
• Advice of Valks (+60)
  
• Advice of Valks (+70)
  
• Advice of Valks (+80)
  
• Advice of Valks (+90)
  
• Advice of Valks (+100)
  

▲ Young Pomi (Tier 4)

[h2]Event 5. Get 530% Combat & Skill EXP Scrolls![/h2]
Period: January 27 (after maintenance)–May 31 (23:59 UTC)

Complete your account transfer within the event period and receive a purchase limitation reset for [Event] 530% Combat & Skill EXP Scroll (60 min)!

• [Event] 530% Combat & Skill EXP Scroll (60 min) can be purchased from the Loyalties Tab in the Pearl Shop (F3).
  
  
• Adventurers who have already fully purchased [Event] 530% Combat & Skill EXP Scroll (60 min) from the Pearl Shop will have their purchase limit reset and will be able to purchase 53 additional scrolls.
  • If you have an account in both NA and EU servers, your purchase limit will reset in both.
  

Event Notice:

• Account Transfer Registration may not be available while the Pearl Abyss Black Desert Online official website is under maintenance.
  
  
• Reward items given out during events can be bound or not depending on the items and some cannot be moved or restored.
  • Please refer to the individual item descriptions for more detailed information.
  
  
• Any exploit or abnormal ways of entering in-game events may result in the restriction of your account.
  
  
• Event period and specs may change with future notice.
  

Greetings Adventurers,

The Kakao Games Black Desert Online service ends on February 24, 2021, after that Black Desert Online in the European and North American regions will be serviced by Pearl Abyss. At that time, all rights and duties related to the continuation of the service and use of personal data will be transferred to Pearl Abyss. To retain access to your account and its progression, you have to transfer it to a new platform via this page.

You will still be able to access Black Desert Online via the Kakao Games launcher even after your account transfer request is complete, until February 24th 2021.

Kakao Games and Pearl Abyss are committed to making this transition as seamless as possible.

Data transfer will be protected by the standard data protection clauses agreed between Kakao Games Europe and Pearl Abyss. GDPR Article 46. 2.(c)

[h2][Black Desert Online Account Transfer Registration Schedule][/h2]



[h2][How to Make an Account Transfer Registration][/h2]

Step 1. Login to your accounts

Login to your Kakao Games Black Desert Online account and Pearl Abyss Black Desert Online Account.

• If you do not have a Pearl Abyss Black Desert Online account, please create one at the Pearl Abyss Black Desert Online website.
  
• Multiple Kakao Games Black Desert Online accounts cannot be transferred to a single Pearl Abyss Black Desert Online account. You will need a destination account for each current account that you wish to transfer.
  

Step 2. Agree to the Account Transfer Agreement

Read and agree to the Account Transfer Agreement.
If you do not agree to the terms, data transfer will not be available.

Step 3. Check your account

Ensure the current information of the account you wish to transfer is correct. Is it not? Make sure to connect to the correct Kakao Games account in Step 1.

Step 4. Verification

Verify your Account Transfer Registration by entering the code sent to the email address you registered your Kakao Games account with.

Step 5. Account Transfer Registration complete

You can continue to play the game normally until the February 24 maintenance. All progress you make between your Account Transfer Registration and the termination of service will be transferred.
Prior to the February 24th maintenance, you can cancel your Account Transfer Registration by contacting Kakao Games. After the February 24th maintenance, you can cancel it by contacting Pearl Abyss.

*What if I don’t submit an Account Transfer Registration before February 24?

• You can register for an account transfer until May 31, 2021, even after the transfer of service is complete. Please note that the Account Transfer Registration page will not be available during the February 24 maintenance.
  
• After May 31, 2021, registration for an account transfer will no longer be available and all untransferred data will be deleted.
  

[h2]Black Desert Online Data* Transfer Process Details[/h2]

If you register for an account transfer, all of your game data will be transferred to Pearl Abyss. After the transfer is complete, you can continue to play via the Pearl Abyss Black Desert Online official website.
However, the Kakao Games Black Desert Online website membership and payment data will not be transferred over to Pearl Abyss.
After May 31, 2021, Kakao Games’ Black Desert Online website membership data, game data, and forum data will be permanently deleted. However, payment information will be stored for 7 years under the Netherlands law for tax and accounting purposes.
Users who agreed to the Terms of Use (effective December 22, 2020) will be able to use future Kakao Games services.

*Data Details
Website membership data - email, birthdate, coupon history, payment history, web cookies, login history
Forum data - email, login history, profile info (picture, name, gender, E-mail, birthdate, social network information, location, job, personal website)
Billing data - payment method, payment amount, full name, billing address, IP, email



[h2]Transfer of Data FAQ[/h2]

Q. What is happening?

On February the 24th, 2021, Kakao Games will hand over the publishing responsibilities for Black Desert Online NA and EU service to its developer, Pearl Abyss.

About Pearl Abyss
Best known for the MMORPG franchise Black Desert, Pearl Abyss is a leading developer in the game industry. More information about Pearl Abyss is available at www.pearlabyss.com.
Company Name: PEARLABYSS H.K. LIMITED
Contact: [email protected]
Address: UNIT A 18/F PUBLIC BANK CTR NO 120 DES VOEUX RE CENTRAL HK

Q. What does this mean?

The Kakao Games Black Desert Online service contract ends on February 24, 2021. Kakao Games will no longer be responsible for or involved with the live operation of Black Desert Online. This will be solely managed by Pearl Abyss.

Q. What will change?

Any platform run by Kakao Games such as the current website, official forums and social media channels will be closed down or repurposed along with the current player support process. Game service, localisation, customer support and all other publishing responsibilities will be handled directly by Pearl Abyss.

Q. How long will the transition maintenance be?

The service transition maintenance will begin on February 24 (09:00 UTC) and is expected to take more than 24 hours to complete. Therefore, the Pearl Abyss Black Desert Online service will be available from February 25. For a more detailed time schedule, please visit Pearl Abyss' website

Q. When can I register for an account transfer?

It will be possible to register for an account transfer from January 27 until May 31.
If you do not register for an account transfer within the given period, you will not be able to continue playing Black Desert Online with your existing account and all your game data will be deleted.
Please make sure to complete the transfer process by May 31, 2021 to continue playing Black Desert Online with your existing account.

Q. Which accounts can be transferred? Are there any limits?
Any eligible Kakao Games and Steam Black Desert Online account registered in the EU/NA region can be transferred.
Certain exceptions will apply

• To be eligible an account must have a registered Family name. If no Family name is created, please login to the game and create a Family name prior to registering for an account transfer.
  
  
• Accounts that have been permanently banned for any violation of the Kakao Games Terms of Use will not be eligible to register for an account transfer.
  

Q. Will I still be able to purchase Black Desert Online game packages , Kakao Cash and in-game Pearl Boxes?

You can purchase Black Desert Online game packages, Kakao Cash and in-game Pearl Boxes until February 10, 2021. After this time, the possibility to purchase Black Desert Online game packages, Kakao Cash and in-game Pearl Boxes will be restricted.
Black Desert Online game packages and Kakao Cash sale end on February 10 (09:00 UTC).
Pearl Box sale ends on February 10 (13:00 UTC).

Q. Will I be able to use the Pearl Shop?

The in-game Pearl Shop can be used normally until the transfer of service (excluding Pearl Box purchases).

Q. Can I get refunds for the game and/or Kakao Cash?

Your right of withdrawal is unaffected by the transfer of service and all refund policies remain the same. For Steam users, the regular Steam refund policies apply.

Q. What happens to any remaining Kakao Cash?

Any Kakao Cash remaining on the account at the beginning of the maintenance on February 24, 2021, will not be transferred to Pearl Abyss. Please spend all remaining Kakao Cash before February 10, which is when Pearl Boxes will no longer be sold.

Q. What happens to unused web coupons?

Unused web coupons will not be transferred to Pearl Abyss. Please use any remaining coupon before the end of Kakao Games’ Black Desert Online service. Any unused coupons will be automatically sent via in-game mail to the region (EU/NA) with the highest accumulated play time. If no Family exists, unused coupons will be deleted.
You can find out more details about the coupon list that you have to select rewards yourself from the link below. coupon rewards will be sent as mentioned on the list.
[Coupon Name & rewards list link]

Q. What happens to Gift Packages?

The sale of Gift Packages will end on February 3, 2021 during maintenance (09:00 UTC).
The Gift Package system will not be transferred to Pearl Abyss. Please claim any remaining Gift Package rewards you may have before the end of Kakao Games’ Black Desert Online service. Any unclaimed rewards cannot be redeemed later.
Any unredeemed Gift Package codes will not be transferred to Pearl Abyss. If you have purchased a Gift Package but have yet to send the code to your friend, please make sure to have it redeemed before the end of Kakao Games’ Black Desert Online service, otherwise it will be lost.

Q. What happens to pre-order name reservations?

Family and Character names reserved as part of the pre-order package benefits will be released and no longer be tied to the accounts they were reserved on.
If a previously reserved Family or Character name is not transferred to Pearl Abyss’ Black Desert Online service, it will be available for use by anyone.

Q. What happens to forum posts?

Forum data will not be transferred.
Please save any posts or images from the forum before February 24 if you wish to store them.
The Kakao Games serviced Black Desert Online forum will be shut down on February 24.

Q. I’ve completed my Account Transfer Registration. Can I still continue to play? Will all of my progress be transferred on February 24?

All Account Transfer Registrations received prior to February 24 will only be processed once the Kakao Games’ Black Desert Online service ends on February 24 (09:00 UTC). After the service transfer is complete, you will be able to continue your progress on Pearl Abyss’ service from the same state you left it on the Kakao Games service.
Any Account Transfer Registrations submitted after the service transfer will be processed immediately.

Q. Can I transfer my Steam account to a web-based account?

Transferring from Steam to a web-based account is not possible. Accounts created on the Steam platform shall continue to play via Steam only.

Q. What happens if I don’t agree to the transfer of data?

If you do not register for an account transfer within the given period, you will not be able to play Black Desert Online with your existing account and all of your game data will be deleted.
Please make sure to complete the transfer process by May 31, 2021 to continue playing Black Desert Online on your existing account.

Q. Will guild data be transferred as well?

Guild data will be transferred only once on February 24, if at least one member of the guild registers for an account transfer. If no member of the guild registers for an account transfer prior to February 24, the guild data will be deleted.
If the Guild Master of the guild did not register for an account transfer and the guild is transferred, the ‘Accept Appointment to Guild Master’ button will be activated and available for any guild member. The first guild member to press the button will be able to take the position of Guild Master.
All guild members, including the Guild Master, who do not register for an account transfer prior to February 24, 2021, 09:00 UTC will be removed from the guild.

Q. What happens to guild node data?

All guild node and territory data will be reset upon the transfer of service.

Q. Who do I contact if I have issues with the account transfer?

If your issue relates to the process of the data transfer then you should contact Kakao Games. If the process has been completed but you encounter further issues, then you should contact Pearl Abyss. We will continue to work alongside Pearl Abyss to ensure a smooth transition for a certain period after the migration.

Q. When will my data be deleted if I don’t submit an Account Transfer Registration?

All stored game data for accounts that did not agree to transfer or did not register for an account transfer by May 31, 2021, will be permanently deleted on June 1, 2021.

Q. What will be unavailable after the transfer of service?

The below Kakao Games-based services will no longer be available after the transfer of service on February 24.

• Black Desert Online game
  
• Black Desert Online website (excluding Account Transfer Registrations)
  
• Black Desert Online download
  
• Black Desert Online Forum and Wiki
  

Q. WIll my account continue to be linked to Twitch after the service transition?

No. If the Twitch Drops events are re-executed on Pearl Abyss’ service, you will have to re-link your accounts.

Q. Can I withdraw my use of personal data agreement?

Customers can withdraw their agreement. Please contact Pearl Abyss customer service if you want to withdraw.

Q. Can I make any changes once my account transfer registration has been completed?

Once your transfer registration has been completed, please contact Pearl Abyss for any changes you need to make.

More content may be added to the FAQ during the transfer process if necessary.

Thank you.