Multiplayer Hotfix - 1.0.0.29
We just pushed a fix for multiplayer not connecting which began occurring about 18 hours ago. Let us know if you are still unable to connect to multiplayer for any reason, making sure to confirm your game version is updated to 1.0.0.29.
[h2]What needed fixing?[/h2]
Around 10pm EST Tuesday we noticed a majority of player connections began failing. After investigating we learned from our multiplayer networking service provider that a service they relied on went down and would require a client-side patch to hotfix their library. So we had to update the game client to fix it!
[h2]What about consoles?[/h2]
We are submitting the same fix to Switch and PS4 shortly and asking for emergency patch review, but it may depend on how long their reviews take, fingers crossed!
Xbox should be uninterrupted, let us know if you do see any issues connecting to games. Cross-play should also still be intact!
[h2]Why did resolving it take the whole day?[/h2]
We were waiting for our partner to completely fix the problem with a patch fix, which just came in 45 mins ago - so we got it implemented, re-tested and pushed it live just now!
Thanks to everyone who let us know about this issue early, and for everyone’s patience while we got this sorted out!
[h2]What needed fixing?[/h2]
Around 10pm EST Tuesday we noticed a majority of player connections began failing. After investigating we learned from our multiplayer networking service provider that a service they relied on went down and would require a client-side patch to hotfix their library. So we had to update the game client to fix it!
[h2]What about consoles?[/h2]
We are submitting the same fix to Switch and PS4 shortly and asking for emergency patch review, but it may depend on how long their reviews take, fingers crossed!
Xbox should be uninterrupted, let us know if you do see any issues connecting to games. Cross-play should also still be intact!
[h2]Why did resolving it take the whole day?[/h2]
We were waiting for our partner to completely fix the problem with a patch fix, which just came in 45 mins ago - so we got it implemented, re-tested and pushed it live just now!
Thanks to everyone who let us know about this issue early, and for everyone’s patience while we got this sorted out!