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House Flipper FAQ with Bessie the Beaver!

Hey Flippers!

A few days ago on our Social Media platforms I asked you guys if there's anything you want to know about the game and you delivered a bunch of amazing questions! I gathered some of them and added to the already existing FAQ created by Lizzums - one of our amazing discord mods!
I hope you'll find the answers to all of your questions - if not, I'll be happy to update the whole thing once in a while.

Oh, and also - here are the results of our latest giveaway! I'll be emailing you guys on Friday, 17th!




FAQ


Let us paint the ceilings!

We'll see about that in the future.

Can you add XYZ to the game?

Give us some ideas and we'll see what we can do! Our Social Media Manager will create a survey for you to suggest new items! (coming next week probably)

Can you show us some of the upcoming items?

Yes we can! Just not today - we'll be posting some huge Luxury DLC spoilers soon!

Can I create new paint colors on my own, please?

We wish it was that simple! Coding the color wheel is something we thought for quite some time, but there's nothing we can promise for now. Sorry!

LUXURY DLC WHEN?1!?!?!?!?!11!!

It’s coming! We recently announced a release date of 14th October for the Luxury DLC with absolutely loads of new content for you guys. We hope you’ll love it as much as we do!

What platforms is the game available on?

House Flipper is available on PC (Windows and MacOS via Steam, Gog and Epic Games), Playstation 4, Xbox One, Nintendo Switch, iOS and Android. Please note that the Mobile (Imaginalis) and Nintendo Switch (Ultimate Games) versions of the game are not developed by Frozen District and so we can not provide support for these versions of the game.

I have a technical issue! What do I do?

Well, first of all, check out this handy-dandy troubleshooting guide (here) and see if it helps you resolve your issue. If you still have problems, you can file a support ticket (here) and someone will assist you as soon as they’re able!

When is DLC coming to console?

Uhhh… eventually. Unfortunately, we don’t have an ETA for console versions of the DLC. They’re very different platforms and so the process for DLC is quite a bit different (and requires lots of time and energy), I assure you, it’s being worked on, but can’t really provide more info than that at the moment. Sorry to keep you waiting!

What is the Workshop?

The Workshop is a magical place full of lots of wonderful extra items created by members of the community – however, it is only available to those who access the game via Steam. You can find it here. If you’d like to read more on how to use the workshop, you can do so here!

How can I create items for the Workshop?

Well, to create items for the workshop, you will need Unity, a steam account, the House Flipper Workshop exporter tool and something to create your 3D models! (If you’re unsure where to start, we can suggest Blender – It’s free to use). You can find a guide to creating for the workshop here.

Where can I see patch notes?

Any patch notes are posted in the game news section and added to this thread. We recommend you follow our Steam news (here) to stay up to date with updates including Development Updates, sales and giveaways!

How can I access game screenshots on PC?

So, there are two methods of taking screenshots in game!

If you used the in-game camera/tablet function, you will find them located in the following directory provided you have House Flipper installed on your C drive:

C:\Users\YOUR USER\AppData\LocalLow\Empyrean\House Flipper Game\Gallery

(Change YOUR USER to your own system username). You will need to have hidden files set to display in order to view this directory.

If you use F12, the screenshots are available when you click the game in your Steam Library and you can choose which to share/upload in the games overview in Steam.

Dolan Trusk keeps buying EVERYTHING! How do I get him to.. not?

THAt guy, am I right?! Each buyer has requirements, thing they wish for their properties, just like any real-life house buyer. They hint at what these things are when you take actions and also during the auction process. There is this handy IGN guide to the sort of things the buyers are looking for which you may find useful (https://www.ign.com/wikis/house-flipper/Buyer_Profiles)

How do I earn points in the Garden Competitions? (Garden Flipper DLC content)

As with the buyers, certain requirements need to be fulfilled in order to earn stars in the Garden Competitions. Certain garden types require specific items. There is a guide to these requirements here if you don’t want to figure it out for yourself (https://house-flipper.fandom.com/wiki/Garden_Competitions)

I’ve done all of the jobs in my inbox. Is that it?

Nope! You can go to “Archive” and re-do these jobs as many times as you like. You can select “Browser” instead of “Mail” to see all of the houses available that you can purchase, renovate and sell!

I really liked (Insert House Name Here) and I’d love to work on that property again! Can’t I buy it again?

You can! Once you have flipped (purchased AND re-sold) each house at least once, you can buy and renovate them ‘til your heart is content!

House Flipper’s stance on Barry the Hamster (You'll know him once you join our discord server)?

We stan. One day, he’s gonna marry Bessie and we all will be so proud.

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That's all for today, but I saved some more questions for you - does this mean there will be a second part of the FAQ? Well - I don't know!

All the best,
Frozen District Team

We're starting with a new support platform NOW!

Hey Flippers!

We're constantly evolving with our community - one of the vital points of our relationship with the players is our support team. The numbers are constantly raising - more players mean more support tickets. More support tickets mean more work. More work means we need to make some improvements in order to give you all the help you deserve. So what can we do about it?



We chose to optimize the whole process of managing support tickets from our players. Previously, all we had was an e-mail address where players could contact our support crew and let them know about encountered problems.

Today, we're happy to introduce a new support ticketing system based on carefully prepared forms that will aid you in the process of reporting bugs, crashes, and all other monstrosities lurking around our game!
The forms contain a set of questions that will vastly speed up the process of reporting, recognizing, and finding solutions to the reported issues.

Try not to send us tickets via e-mail anymore - use this link instead!

Keep in mind that any piece of feedback is always appreciated and over the next couple of months we will deliver even more improvements regarding our support system!


Yours truly,
House Flipper Support Team
❤️

When are we going to release the Luxury DLC?

Hey Flippers!

For the last couple of weeks, we've been teasing you with multiple spoilers regarding our biggest DLC yet - not gonna lie; it's heartwarming to see the hype around our community. It's always cool to see that you like the content we're creating. After all, we're doing it just for you!



That being said, we're thrilled to finally announce the final price and the release date!
You'll be able to get all those luxurious mansions, hundreds of items, and a bunch of new NPCs for 14.99 USD. Moonrise Bay will come to House Flipper on October 14th, 2021!
In the meantime, feel free to visit our social media platforms to ease the pain of having to wait!

Oooh, and yeah - don't tell my boss I said that, but we might host some kind of mansion-decorating contest... Halloween is coming, right?

Anyways - wishlist the DLC now!

https://store.steampowered.com/app/1021110/House_Flipper__Luxury_DLC/

All the best,
Frozen District Team

Just a quick giveaway to show our appreciation!

Hey Flippers!

We're nearly done with Luxury DLC, which is why we decided to show you guys our appreciation for supporting us thorughout the enitre process of DLC development!



Starting NOW (I mean 31st of August) you have 10 days to enter our giveaway and win yourself a copy of House Flipper, House Flipper VR or Car Mechanic Simulator 2021!

Without further ado - to enter the giveaway click on Bessie!



And here's the link if you don't want to pet our Beaver :(

All the best,
Frozen District Team

Workshop update - you request, we deliver!

Hey Flippers!

We're proud to say that we care about your opinion. At this moment, we're working on some last features of Luxury DLC, but our team decided it's time to give you something to ease the pain of having to wait for the release.



You can now create hanging items and upload them into the game via Steam's Workshop! NO MORE PIVOT PROBLEMS!

We're well aware that wall decor and chandeliers (insert Sia's song here) are some of the most important aspects of interior design - that's why we made it easier for you to create your own items without having to work around all those pivot issues.

Just read the instruction [HERE] and begin creating!

All the best,
Frozen District Team