FIXED! Connexion issues : infinite connecting
UPDATE 26 Apr: Good news hackers!
The infinite connection issue some player has experienced is now fully fixed for everyone.
You can now fully enjoy the Easter Egg event. so to your hacking minivans hackers!
------------------------
Original post: 24 Apr
Hello hackers,
Few players have recently reported us infinite connecting issues when trying to play online with another player.
This is due to a recent problem with our relay servers which our smart and devoted dev team is currently working on fixing.
In the meantime, for thus encountering this issue and until the fix is live anytime soon, you can try a temporary solution by setting up the ports forward of your modem/router to your computer for UDP and TCP protocols on port range 27015 to 27020
It will allow the game to make a direct connection with your friend when creating a game instead of using the relay servers.
How to proceed :
You can find the details here on the Steam forum if you need more support and we are of course also available via email: support [at] pieceofcake-studios.com or Hacktag's official Discord server.
Thank you for your patience, see you soon!
The infinite connection issue some player has experienced is now fully fixed for everyone.
You can now fully enjoy the Easter Egg event. so to your hacking minivans hackers!
------------------------
Original post: 24 Apr
Hello hackers,
Few players have recently reported us infinite connecting issues when trying to play online with another player.
This is due to a recent problem with our relay servers which our smart and devoted dev team is currently working on fixing.
In the meantime, for thus encountering this issue and until the fix is live anytime soon, you can try a temporary solution by setting up the ports forward of your modem/router to your computer for UDP and TCP protocols on port range 27015 to 27020
It will allow the game to make a direct connection with your friend when creating a game instead of using the relay servers.
How to proceed :
- In your modem or internet router settings
there is a section called generally PAT/NAT or port forwarding. - You must add a new rule for UDP protocol on port range 27015 to 27020 pointing to the local IP address of your computer.
- The internet traffic going to the ports of your modem will be forwarded to your computer and make you able to host a game directly, avoiding the game to select a relay server for you.
You can find the details here on the Steam forum if you need more support and we are of course also available via email: support [at] pieceofcake-studios.com or Hacktag's official Discord server.
Thank you for your patience, see you soon!