Online problems of "Frozen Flame"
Hello everyone
After we launched Early Access for Frozen Flame, we received a lot of feedback regarding current issues in the game.
Some problems, among which the issues with the servers are the most important ones, affected everyone’s experience. So we discussed it with the development team to find the solution to those problems. Here is a short write-up of our discussion:
1. We have noticed that there are a lot of disconnects in Local Play. Development team is currently investigating this issue and made fixing it one of the top priorities.
2. In order to play on the private server with up to 10 people currently you have to go through a lot: cumbersome renting process, high fees, insane delays. This makes it hard for everyone to play and enjoy the game. We should also note that fee to rent server isn’t decided by us don’t charge it, but by the service provider. We are currently looking into possible solutions to give players an option to create their own servers in the next versions.
We deeply apologize for the bad experience on the launch and we want to assure you that we are working hard to fix the issues. We are focusing on bringing a better experience to you as soon as possible.
After we launched Early Access for Frozen Flame, we received a lot of feedback regarding current issues in the game.
Some problems, among which the issues with the servers are the most important ones, affected everyone’s experience. So we discussed it with the development team to find the solution to those problems. Here is a short write-up of our discussion:
1. We have noticed that there are a lot of disconnects in Local Play. Development team is currently investigating this issue and made fixing it one of the top priorities.
2. In order to play on the private server with up to 10 people currently you have to go through a lot: cumbersome renting process, high fees, insane delays. This makes it hard for everyone to play and enjoy the game. We should also note that fee to rent server isn’t decided by us don’t charge it, but by the service provider. We are currently looking into possible solutions to give players an option to create their own servers in the next versions.
We deeply apologize for the bad experience on the launch and we want to assure you that we are working hard to fix the issues. We are focusing on bringing a better experience to you as soon as possible.