Frozen Flame | WE REFUNDED YOUR SERVER PAYMENTS!
We can’t stop sharing news with you today. Our launch was rocky and we know about it. We already provided you with an option to host your own servers on Windows and Linux, but we want to push it even further - we will cover your server rent!
Yes, we have started refunding your server rent. You will receive your funds back to your payment method, and you could still use the server you purchased for free. You are eligible for a refund if:
If you deposited funds beforehand and used them (fully or partially) to rent the server, then you are not eligible for a refund.
If you have used WeChat or some other payment method, then you can ask for a time extension for your server - just contact GPortal.
There will be also a 50% discount for one month of server rent on GPortal. This offer will last until Monday. You can get it by following this link.
And we won’t stop there! During Cyberweek on GPortal, which will last from 21.11.22 to 28.11.22, 9 AM CET, there will be another 50% discount for one-month server rent, without the need for a link. So you will have 9 days to get a 50% discount.
That sums it up for this update. We appreciate everyone’s feedback about the game and the server situation. We wouldn’t be here without our community and we hope that you will continue to be patient with us as we work to repair this
Yes, we have started refunding your server rent. You will receive your funds back to your payment method, and you could still use the server you purchased for free. You are eligible for a refund if:
- You rent the server before the 17th of November, 7:20 PM CET;
- You have paid using PayPal or Visa/MasterCard
If you deposited funds beforehand and used them (fully or partially) to rent the server, then you are not eligible for a refund.
If you have used WeChat or some other payment method, then you can ask for a time extension for your server - just contact GPortal.
There will be also a 50% discount for one month of server rent on GPortal. This offer will last until Monday. You can get it by following this link.
And we won’t stop there! During Cyberweek on GPortal, which will last from 21.11.22 to 28.11.22, 9 AM CET, there will be another 50% discount for one-month server rent, without the need for a link. So you will have 9 days to get a 50% discount.
That sums it up for this update. We appreciate everyone’s feedback about the game and the server situation. We wouldn’t be here without our community and we hope that you will continue to be patient with us as we work to repair this