[Notice] How to send a ticket? (How to contact the hero cs team?)

Dear Hero Plus community!

If you have a problem with game play OR
You wish to report ingame bugs and bad players,

please follow the instructions below and send us
your support request.

Website
1. Create a Netgame account on
http://www.netgame.com/
2. Visit http://lounge.netgame.com/support/home
3. Click "New support ticket" to send us a ticket

Much appreciate your understanding this issue.

Regards
Shadow