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Hero Plus News

[Notice] How to send a ticket? (How to contact the hero cs team?)

Dear Hero Plus community!

If you have a problem with game play OR
You wish to report ingame bugs and bad players,

please follow the instructions below and send us
your support request.

Website
1. Create a Netgame account on
http://www.netgame.com/
2. Visit http://lounge.netgame.com/support/home
3. Click "New support ticket" to send us a ticket

Much appreciate your understanding this issue.

Regards
Shadow

Hero Plus Maintenance&Thanksgiving-day Event

Dear Hero Community!

We will be performing maintenance at 23:00 PM (PDT) on 11/13.

We expect this maintenance to last about 2~3 hours.
Kindly find the detailed information below.

Downtime: Nov. 13, 23:00 PM (PDT) - Nov. 14, 01:00 AM (PDT)


Details

1. Happy Halloween Event(END)
2. Update Issue
3. Premium Shop Update
4. Thanksgiving Day Event(NEW)
5. Compensation EXP Event
6. Notice for Next Update

Link > Maintenance 11/13/2019

Regards,
Hero Plus

Emergency Maintenance issue

Greetings!

We have confirmed that the server was disconnected for a bit.

Thus, we had emergency maintenance at that time in order to fix the server issue,
some player has experienced inconvenience disconnection issue.

If you have any questions, please don't hesitate to contact us.
Lounge


[detailed information]
Emergency maintenance [Complete] Emergency Maintenance Compensation EXP Event

Much appreciated your kind understanding.

Regards
Hero Plus

Hero Current Issue

Dear Heroes,

[Maximum Aid Time issue]

Please check our notice on the website.
http://hero.netgame.com/

Much appreciated.


Regards
Hero Plus

[EVENT] Happy Halloween Party (10/07~11/14 2019)

1. Happy Halloween Party!

In celebration of Halloween, Netgame will release
a special event map where things are getting spooky.

And that's not all!

NEW Halloween events and items will be added to Hero during the event period.

A. Check-in Event

B. Hello, Mr.Camel (Boss Event)

C. Maple leaf and then special buff


2. Premium Shop Update


3. Upgrade Event

If you want to know the Halloween event in more detail,
please check our website.

Link > http://hero.netgame.com/

Best Regards,
Hero Plus