[Announcement] Known issues on Feb 7 , 2024
Dear player,
[h3]We have identified an issue with connection for some users.[/h3]
When starting the game an error message states,
"cannot find 'mswebwrapper.dll'. please, re-install this application."
There are currently two recommended solutions available to resolve this issue:
By following these steps, users should be able to connect to the game successfully.
If the issue persists, please submit a ticket through the CS center for further assistance.
We apologize for the inconvenience caused.
Thank you for understanding.
Sincerely,
DK Online Team
--------------------------------------------------------------------------------------------
[h3]There may be a possibility that an external program is blocking or deleting missing files.
Please check background programs and temporarily disable antivirus software or add the game installation folder as an exception before proceeding with game installation and launching.[/h3]
[h3]We have identified an issue with connection for some users.[/h3]
When starting the game an error message states,
"cannot find 'mswebwrapper.dll'. please, re-install this application."
There are currently two recommended solutions available to resolve this issue:
- 'Verify integrity of game files 'in Steam DK Online Manage.
Manage> Properties> Installed Files >Verify integrity of game files - Launch Steam as administrator.
By following these steps, users should be able to connect to the game successfully.
If the issue persists, please submit a ticket through the CS center for further assistance.
We apologize for the inconvenience caused.
Thank you for understanding.
Sincerely,
DK Online Team
--------------------------------------------------------------------------------------------
[h3]There may be a possibility that an external program is blocking or deleting missing files.
Please check background programs and temporarily disable antivirus software or add the game installation folder as an exception before proceeding with game installation and launching.[/h3]