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GrandChase News

[Announcement] Bug Fixes/Improvements

Hello, Heroes of Bermesiah!
Bug fixes and improvements have been updated.



- Fixed a bug where an unintended item was on sale in the cash shop
- Fixed the pop-up icon image for awakening pre-registration at the top menu bar
- Fixed the unintended activation of special when Zero swapped stances (Stark, Shining Gran, Dimensional Fissure)
- Removed unnecessary tooltip from Asin’s Skill Tree
- Fixed a bug where Asin’s Water Puddle did not have a cooldown
- Fixed a bug where Asin’s [Enhance Attack Power] Command buff effect was not applied as intended under certain circumstances
- Fixed a bug where the cooldown icon of Asin’s Speed Increase buff effect was not displaying as intended
- Fixed a bug where an unintended image was displayed in the pet collection list


We will strive to create the best experience possible.
Thank you.

[Announcement] Compensation Regarding the Item Rate Issue

The following is the announcement for the compensation plan regarding the probability issues in GrandChase Classic.

First and foremost, we sincerely apologize for the loss of trust we caused among our players. We take full responsibility for our mistakes and are committed to improving our systems.

After terminating service in 2015, we relaunched on Steam six years later without any modifications. We realized that the system we used for the relaunch was not adequately vetted, as it was based on a version that was six years old. Additionally, we failed to properly prepare and verify the implementation of the probability announcement rules. We recognize that our announcement did not fully explain the actual system structure, and we took immediate action to correct it. We did not intentionally distort or hide any information, and the KFTC (Korea Fair Trade Commission) took this into consideration.

One of the main points raised by the KFTC was that the probability of obtaining an item in the 'Point Acquisition Field' was set at 0%, which differed from what was disclosed. In other fields, normal probabilities were applied; therefore, we determined the compensation criteria based on the affected field.

The total sales figure of 3 billion KRW announced by the KFTC represents global sales. This figure includes transactions from fields with normal probabilities, making it difficult to isolate the sales that occurred exclusively in the Point Acquisition Field.

Since this sales figure also includes regular sales of scrolls, we designed the compensation proposal with consideration of the structural nature of the issue and the limited information available to us.

We have decided to base the compensation amount on all 'Seal Breaker Scrolls' purchased during the period(2022.8.3 ~ 2023.2.27) highlighted by the KFTC, regardless of whether they were purchased as free or paid VP. Due to the objective limitations in calculating the exact loss for each player, we have estimated the average loss based on overall statistics and will compensate players by doubling that amount to 10%. Additionally, we have set a minimum compensation of 10 scrolls to account for the minimal acquisition issues experienced during the initial acquisition process. Players who purchased fewer than 10 scrolls will also receive compensation.

With this in mind, the 'Seal Breaker Scrolls' will be mailed out today during our regular maintenance.

We take full responsibility for the confusion caused to our players and humbly accept this decision. We will voluntarily implement this compensation in a responsible manner.

We sincerely apologize to all players who may have been disappointed by this incident, and we will continue to strive to be a trusted source as GrandChase Classic.

[Announcement] The Final Awakening Pre-Registration Now Open



Hello, Heroes of Bermesiah!
The Final Pre-Registration is finally open. Don't miss out on the final chance to achieve growth with grand rewards!

- Go to The Final Awakening Pre-Registration
- Pre-Registration Period: April 16, 2025 (Wed) 06:00 - May 6, 2025 (Tue) 06:00 (UTC+0)

* To ensure successful pre-registration, please make sure the platform selected and account information is correct.
* If multiple accounts are used, please be sure to log in to the desired account to claim the rewards.

We will strive to create the best experience possible.
Thank you.

[Announcement] Sanctions for Violation of Operating Policies: 2025. 04. 16

Hello, Heroes of Bermesiah!

GrandChase Classic considers abnormal gameplay to be extremely harmful to the order kept within the game.
Such acts could hamper the game and ruin the players' experience. This is why we severely punish offenders and restrict them from game service.
We ask players to review our Operation Policy for GrandChase Classic to avoid abnormal gameplay.
https://store.steampowered.com/news/app/985810/view/4473858302400266247

※ If you wish to contest the restriction placed on the gameplay service, please contact us with a ticket in the support center.

These are the sanctions placed up to the previous day on players who have violated our Operating Policies.


Sanctions on Use of Illegal Tools: 45 (Permanent Ban)

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Sanctions on Abnormal Gameplay: 111 (15 Days / 30 Days / 90 Days / Permanent Ban (based on number of violations), items confiscated)

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We will strive to create a healthy game environment in GrandChase Classic.
Thank you.

[Announcement] "Awakening" Preview - Zero, Asin, Kallia

"Awakening" Preview


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