GrandChase News

Hello, Heroes of Bermesiah!

GrandChase Classic considers abnormal gameplay to be extremely harmful to the order kept within the game.
Such acts could hamper the game and ruin the players' experience. This is why we severely punish offenders and restrict them from game service.
We ask players to review our Operation Policy for GrandChase Classic to avoid abnormal gameplay.
https://store.steampowered.com/news/app/985810/view/4473858302400266247

※ If you wish to contest the restriction placed on the gameplay service, please contact us with a ticket in the support center.

These are the sanctions placed up to the previous day on players who have violated our Operating Policies.


Sanctions on Use of Illegal Tools: 374 (Permanent Ban)


Sanctions on Abnormal Gameplay: 27 (15 Days / 30 Days / 90 Days / Permanent Ban (based on number of violations), items confiscated)



We will strive to create a healthy game environment in GrandChase Classic.
Thank you.

Hello, Heroes of Bermesiah!

4 years have passed since GrandChase Classic has been introduced.
Our wish to relive our memories with you in GrandChase and to create new ones remains unchanged.
Though we were lacking in many areas, we were able to go through many updates because of the sincere advice and feedback that players have given us.
We thank everyone, and hope to continue building GrandChase together.

With the 2025 nearing its end, Steam Awards 2025 Nominations will begin soon.
One of the awards, 'Labor of Love' is for the game that continues to provide new content for a long time to the present.
If you believe GrandChase Classic fits well into this category, we ask players to nominate GrandChase for the category of 'Labor of Love'!

You can click on the checkbox in the widget above to nominate our game.
Nominating is available from November 24, 2025 (Mon) 10:00 - December 1, 2025 (Mon) 10:00 (PST).

We will cherish all the support you have given us and will continue to strive to provide the best experience possible in GrandChase Classic.
Thank you.

[p]

Tomo’s Teatime - Let’s Talk Chasers!

Origin of Teatime
Hello, Heroes of Bermesiah! This is Director Tomo.
Today, I’d like to talk about ‘Tomo’s Teatime’
where we can sit down and casually talk with everyone.

Back when I was participating in a project at KOG,
we would set aside time to gather and discuss the game in a casual setting.
It wasn't a scheduled meeting, but rather a talk with a coffee, discussing topics such as,
“Wouldn’t it be fun to try this out?”
“We should work on fixing this.”
and we’d talk freely and brainstorm how to improve the game.

I thought it was a good way to pitch ideas,
and I wanted to ‘communicate with players’ in this way.
Therefore, I’ve decided to create this corner.
This isn’t too formal, but not too casual...
somewhere in the middle where we can talk comfortably.


Plans on Communication Moving Forward
In December, we plan to host a Small Offline Community Meetup in Korea.
I’d like to meet with players and ask,
“What things would you like to see from us the most?”
and communicate more closely and actively with players.
I expect to get scolded for the areas we’ve fallen short so far, but I want to face it head-on to help make a better game.

And in 2026,
I wish to host a Global Community Meetup online.
Our goal is to create a space where we can communicate with global players in real time.

To be honest,
We have never tried this form of communication before,
so we may lack in some areas.
But we will put in the time and effort to
develop and improve until players feel like
“they’re really trying to change”.


Player Feedback Survey
For the first Teatime,
We have prepared a Player Feedback Survey to listen to players' thoughts.

We want to hear all about the player experience,
from good things about the game, bad things about the game, what players “really wanted to talk about”, to pretty much everything.
Player opinion will be very important for deciding the direction
of upcoming updates.

Survey Period: November 24, 2025 (Mon) 06:00 - December 8, 2025 (Mon) 06:00 (UTC+0)
Survey Link: forms.gle/S3eshkdFNp3BYb9a6

For those who have completed the survey, we have prepared a GP Coupon.
We will contemplate what rewards would be good for completing surveys in the future if we see that we can get a lot of feedback from players.
With the first announcement, we have prepared a special thank you coupon.


Special Thank You Coupon
A coupon code that can be used from November 24, 2025 (Mon) 06:00 - December 1, 2025 (Mon) 06:00 (UTC+0).
Coupon Code: TOMOTEATIME
Coupon Reward: Seal Breaker Scroll x20
We thank everyone for your active participation.

I hope that the Tomo Teatime in the future
is not too formal, not too casual,
but a comfortable place where we all can share our opinions.
We are always open. I’ll see you all during the next teatime.

Director Tomo
[/p]

[p]Hello, Heroes of Bermesiah!
Bug fixes and improvements have been updated.



- Added New Icon Resource for World Map Top Menu Bar


We will strive to create the best experience possible.
Thank you. [/p]

2025.12.03.UPDATE