Announcement about Game can't Launch
[h2]Dear players:[/h2]
According to your feedback, we find out that the issue "Game can't launch" is caused by Windows regional format, and the game may not be able to run in certain regional format, We are working on this issue, and will inform you immediately when we fix this.
Players can also try to solve this issue temporarily by changing regional format until we fix this. Detailed guidance is here:
[h3]1. Change Time & Language regional format setting[/h3]
Windows Settings -- Time & Language -- Region -- Regional format, and set it as English(United States)
[h3]2.If you can't find this option, you need to go to Microsoft Store and install English language pack.[/h3]
Here we want to say sorry to Turkish players, this is our negligence in the development. We are not sure if area of any other languages has the same issue, and we are investigating this. If any players find they have similar issue and can solve this by changing langauge area, please tell us your area in this post, so we can fix this as soon as possible.
If players can't solve this issue by changing area, we are still actively troubleshooting this issue and will inform you immediately. Thanks for your feedback and love!
According to your feedback, we find out that the issue "Game can't launch" is caused by Windows regional format, and the game may not be able to run in certain regional format, We are working on this issue, and will inform you immediately when we fix this.
Players can also try to solve this issue temporarily by changing regional format until we fix this. Detailed guidance is here:
[h3]1. Change Time & Language regional format setting[/h3]
Windows Settings -- Time & Language -- Region -- Regional format, and set it as English(United States)
[h3]2.If you can't find this option, you need to go to Microsoft Store and install English language pack.[/h3]
Here we want to say sorry to Turkish players, this is our negligence in the development. We are not sure if area of any other languages has the same issue, and we are investigating this. If any players find they have similar issue and can solve this by changing langauge area, please tell us your area in this post, so we can fix this as soon as possible.
If players can't solve this issue by changing area, we are still actively troubleshooting this issue and will inform you immediately. Thanks for your feedback and love!