Shadow Arena News

Greetings, this is Shadow Arena.   

We have completed the temporary maintenance, and you are now able to access the game.    

We apologize for any inconveniences to your gameplay,

and we will do our best to provide a more stable service.   

Thank you  


Greetings, this is Shadow Arena

We will be performing a temporary maintenance in order to improve the stability of our service.

During this maintenance you will be unable to access the game service. For more details, please refer to the details below.

■ Maintenance time (Expected)




■ Maintenance Impact

- Unable to access the game


■ Reason

- Stability improvements to the game service.



※ Notices
- The maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this page.

- You will be automatically disconnected from the game once the maintenance begins, even if you are waiting in-queue or playing the game.



We apologize for the inconvenience, and we will do our best to provide a more stable service.



Thank you.

Celebrate the opening of Early Access by joining us at our Discord channel!

We even have presents if you join~!

This your chance at a lot of silver, so make sure to check out the details below! 😊

Event. Come to Discord!

Event Period
- May 21, 2020 (Thu) - June 19, 2020 (Fri) 00:00 UTC+9
- May 21, 2020 (Thu) ~ June 18, 2020 (Thu) 08:00 PDT
- May 21, 2020 (Thu) ~ June 18, 2020 (Thu) 17:00 CEST
- May 21, 2020 (Thu) ~ June 18, 2020 (Thu) 12:00 BRT

How to Particiapte 
① Follow the link below to join the official Discord for Shadow Arena.
▶ Official Shadow Arena Discord
② Click the [Accept Invite] button and check out our Discord channel.
③ Once we reach a certain number of members in the official Discord, all players will get a reward!

* All rewards are cumulative. (i.e. If we reach 15,000 Discord members, all players will receive the Tier 1 and Tier 2 rewards for a total of 3,000 silver.)

Tier 2 Achieved!

Due to your amazing support, we’ve already achieved our goals!
As a token of appreciation for your love and incredible engagement, we’ve prepared a bonus event!


Bonus Event!

Another Discord Membership Goal - “Tier 3”!

- Bonus Event Period: Until June 19, 2020 (Fri) 00:00 (UTC+9)

~ June 18, 2020 (Thu) 08:00 PDT

~ June 18, 2020 (Thu) 23:00 17:00 CEST

~ June 18, 2020 (Thu) 23:00 12:00 BRT



* The Discord Membership Goal Rewards for Tier 1 and 2 will be sent during the maintenance on June 25, 2020 (Thu).

Event Notices
- This event page will be updated to reflect reaching the Discord membership goals.
- The rewards will be sent by in-game mail during the following scheduled maintenance after the end of the event.
- If you have not created a nickname before the rewards are sent out, you will not be eligible to receive the rewards.
- Pearl Abyss reserves the right to change/cancel the event depending on mitigating circumstances. If changes are made, they can be found on this event page.
- Depending on the circumstances, Pearl Abyss reserves the right to change/alter the event prizes with a prize of similar value without prior notice.
- Participating in the event via improper means may result in disqualification from the event, withdrawal of any items, and restrictions from the game.
- If you have any other questions or concerns related to the event, please contact us via [Support].
- Any matters not listed on this page will follow the [Shadow Arena Event Rules].

Greetings, this is Shadow Arena.

To play new Heroes in the Shadow Arena Early Access, you can purchase them with silver or Gcoin, but there’s another way too—the weekly Hero Rotation lets you try new Heroes for free!

We will announce the 6 free rotation Heroes after each weekly maintenance, so stay tuned to see what Heroes will be playable!

[May – Week 4] Hero Rotation

- Free-Play Period: May 21, 2020 (Thu) after maintenance - May 28, 2020 (Thu) before maintenance




[Blade Negotiator] Yeonhwa





[Crow of Tarif] Ahon Kirus





[King of Sausan] Gerhard Shultz





[Star Chaser] Haru





[Herald of the Deep Forest] Herawen





[Outsider on the Borderline] Orwen

Greetings, this is Shadow Arena.

We want to keep you informed regarding the details of the current known issues.

Please refer below to minimize any inconveniences to your gameplay. We will continue to update you through this notice if any additional issues are discovered.


● Encountering a Login Page on the Steam Launcher while already logged intoSteam
- Please try the [Scan Files] option at the bottom of the launcher and restart your game launcher after it’s complete.

● Encounter a 'WinLicense' related pop-up window
After completely downloading the patch, please restart your launcher.

● 'Invalid ticket' error message when launching the game from the Steam platform
- Restarting the game launcher will let you play the game properly.

● An issue where you cannot turn the camera to the right.
- [Menu] > [System Settings] > and clicking on [Reset] will allow the camera to function properly.

● Hero sporadically loses Black Spirit transformation before reaching the ground while flying through the air after being killed during the grace period.
- This issue will be fixed during next week’s scheduled maintenance.

● Certain products appearing under the Sale tab in the Shop
- Please note, this issue will be resolved during this week’s scheduled maintenance.


● Frame rate drops when the game window setting is set to "Full Screen" mode.
- For optimal gameplay, we recommend playing the game in Full Screen Window or Window mode.


If you continue to experience the same issue after trying the instructions above, please provide us the exact details via our Customer Support or the launcher’s Report Error function.

We sincerely apologize for any inconveniences, and we will work harder to provide better services.

Thank you.

Greetings, this is Shadow Arena.

Here are the newest products released on May 21 (Thu). For more details, you can checkout the Shop after logging into Shadow Arena.

* Special Event *

All players who login before the maintenance on July 9, 2020 (Wed) will receive the hero [Jordine Ducas] for free! Just check your mailbox after logging in!!

◆ How to unlock with the Hero recieved through the mailbox

1) Select the [ Mailbox ] found in the bottom right corner of the main lobby

2) "Receive" the Hero Jordine Ducas

3) Select Storage at the top of the main lobby

4) Select [ Shop Storage ]

5) Right-click on Jordine Ducas to use and unlock the Hero



[The Complete 10 Heroes Package] has been released.

- Sales Period: May 21, 2020 (Thu) after maintenance – Permanent

- Discount Period: May 21, 2020 (Thu) after maintenance – July 9, 2020 (Thu) before maintenance


* Notices

- The Complete 10 Heroes Package can only be purchased on Steam.

- [Go to the Purchase Page]

9 Total Heroes have been released.

- Sales Period: May 21, 2020 (Thu) after maintenance – Permanent



4 new skins have been released.

- Sales Period: May 21, 2020 (Thu) after maintenance – Permanent


You can unlock the hero [ Jordine Ducas ] that you got in your mailbox by following the steps below: