Mac Saves Issue and Cross Platform Cloud Saving
Hey everyone,
We've just made a change today that allows Steam Cloud Saves to now transfer across all devices. If you have multiple Windows and Mac devices, all your saves should now be available across all of your devices (as long as you have Steam Cloud Saving enabled, which should be the default for all Steam users)!
Unfortunately for some Mac Operating Systems, this does involve the save folder moving, meaning that your save file temporarily might not be showing up in game anymore. If you experience this issue, don’t worry, your save file is not deleted or gone!
To fix this issue, please follow these steps:
This should fix your missing saves and return them to normal. Making this move also allows your old saves to make use of the Steam Cloud Saves feature going forward if you’d also like to play on other devices now!.
Thanks everyone for your patience as we continue to improve Sun Haven. We’re sorry that this improvement involves manual work on your end, and in the future, we will try to make it so these types of changes are made automatically for all operating systems.
If you run into any issues at all, please let us know in the #report-bugs channel in our Discord server.
Bruce
Pixel Sprout Studios
We've just made a change today that allows Steam Cloud Saves to now transfer across all devices. If you have multiple Windows and Mac devices, all your saves should now be available across all of your devices (as long as you have Steam Cloud Saving enabled, which should be the default for all Steam users)!
Unfortunately for some Mac Operating Systems, this does involve the save folder moving, meaning that your save file temporarily might not be showing up in game anymore. If you experience this issue, don’t worry, your save file is not deleted or gone!
To fix this issue, please follow these steps:
- Go to /Users/YOURUSERNAMEHERE/Library/Application Support/com.PixelSproutStudios.SunHaven and copy your Saves folder
- Paste your saves folder into /Users/YOURUSERNAMEHERE/Library/Application Support/Pixel Sprout Studios/Sun Haven
- If you are having trouble finding the folder, please use the Finder -> Go To Folder, and try typing the folders above.
- If you aren't seeing some of the folders, press “CMD+ Shift + .” to view hidden folders.
This should fix your missing saves and return them to normal. Making this move also allows your old saves to make use of the Steam Cloud Saves feature going forward if you’d also like to play on other devices now!.
Thanks everyone for your patience as we continue to improve Sun Haven. We’re sorry that this improvement involves manual work on your end, and in the future, we will try to make it so these types of changes are made automatically for all operating systems.
If you run into any issues at all, please let us know in the #report-bugs channel in our Discord server.
Bruce
Pixel Sprout Studios