Notice Regarding Season 2 Store Issues and Compensation
Greetings, Descendants.
We’d like to provide additional guidance regarding the discount labels for the Ultimate Bundle and address the issue of discounts not being applied to the Fellow Bundle.
First, we’d like to apologize for the insufficient explanation about the Ultimate Bundle regarding changes to the store introduced with the Season 2 update.
Before the Season 2 update, all Ultimate Bundles already included discounted prices. However, due to legal requirements, we couldn’t label them as "discounted" since not all individual items in the bundle were available for separate purchase.
With the Season 2 update, one of the most requested changes by Descendants—separate purchase for all cosmetic items—has been implemented. As a result, we’ve also added discount labels to the bundled products.
Additionally, we’ve identified an issue where discounts were not properly applied when purchasing the Fellow Bundle while already owning some of the included items.
This issue will be resolved in the upcoming Hotfix 1.2.0c patch, and we’ll be refunding Calibers spent due to this issue. The refund schedule for affected Caliber will be announced in a separate notice.
We sincerely apologize once again for not providing sufficient prior explanations about the store discount labels and for the inconvenience caused by the Fellow Bundle discount issue.
As a token of apology to our Descendants who have experienced inconvenience, we’ll be providing a Crystallization Catalyst.
■ How to Claim Reward
- All Descendants who login during 2024.12.06(Fri) PST 04:00 ~ 2024.12.12(Thu) PST 23:00 will receive reward via mailbox
■ Mailbox Expiration Date
- 2024.12.19(Thu) 22:59 PST
※ Please receive reward before mail expires.
■ Reward
- 1 Crystallization Catalyst
We hope you enjoy a joyful and warm holiday season with The First Descendant Season 2, and we’re committed to delivering even better service in the future.
Thank you.
We’d like to provide additional guidance regarding the discount labels for the Ultimate Bundle and address the issue of discounts not being applied to the Fellow Bundle.
First, we’d like to apologize for the insufficient explanation about the Ultimate Bundle regarding changes to the store introduced with the Season 2 update.
Before the Season 2 update, all Ultimate Bundles already included discounted prices. However, due to legal requirements, we couldn’t label them as "discounted" since not all individual items in the bundle were available for separate purchase.
With the Season 2 update, one of the most requested changes by Descendants—separate purchase for all cosmetic items—has been implemented. As a result, we’ve also added discount labels to the bundled products.
Additionally, we’ve identified an issue where discounts were not properly applied when purchasing the Fellow Bundle while already owning some of the included items.
This issue will be resolved in the upcoming Hotfix 1.2.0c patch, and we’ll be refunding Calibers spent due to this issue. The refund schedule for affected Caliber will be announced in a separate notice.
We sincerely apologize once again for not providing sufficient prior explanations about the store discount labels and for the inconvenience caused by the Fellow Bundle discount issue.
As a token of apology to our Descendants who have experienced inconvenience, we’ll be providing a Crystallization Catalyst.
■ How to Claim Reward
- All Descendants who login during 2024.12.06(Fri) PST 04:00 ~ 2024.12.12(Thu) PST 23:00 will receive reward via mailbox
■ Mailbox Expiration Date
- 2024.12.19(Thu) 22:59 PST
※ Please receive reward before mail expires.
■ Reward
- 1 Crystallization Catalyst
We hope you enjoy a joyful and warm holiday season with The First Descendant Season 2, and we’re committed to delivering even better service in the future.
Thank you.