(Updated #15) January Known Issues
(#15) PST 2025.01.23 (Thu) 00:40 – Some issues have been resolved through Hotfix 1.2.5 and known issues have been updated.
(#14) PST 2025.01.22 (Wed) 01:00 – Known Issues have been updated.
(#13) PST 2025.01.21 (Tue) 00:00 – Known Issues have been updated.
(#12) PST 2025.01.17 (Fri) 05:40 – Known Issues have been updated, and some issues have been resolved through Maintenance-Free Patch
(#11) PST 2025.01.16 (Thu) 23:00 – The issue of “[PS5] Occasional crashes when connecting to the game,” which was addressed in Hotfix 1.2.4b, is still found to be occurring.
(#10) PST 2025.01.16(Thu) 21:30 – Known Issues have been updated, and some issues have been resolved through Update 1.2.4b.
(#9) PST 2025.01.16(Thu) 21:20 – Known Issues have been updated.
(#8) PST 2025.01.16(Thu) 18:10 – Known Issues have been updated.
(#7) PST 2025.01.16(Thu) 09:40 – Known Issues have been updated.
(#6) PST 2025.01.16(Thu) 08:20 – Known Issues have been updated.
(#5) PST 2025.01.16(Thu) 07:00 – Known Issues have been updated, and some issues have been resolved through Update 1.2.4.
(#4) PST 2025.01.07(Tue) 18:20 – Some issues have been resolved through Hotfix 1.2.3b.
(#3) PST 2025.01.07(Tue) 03:00 – Known Issues have been updated.
(#2) PST 2025.01.07(Tue) 01:40 – Known Issues have been updated.
(#1) PST 2025.01.06 (Mon) 23:00 – Some issues have been resolved through Hotfix 1.2.3.
Greetings, Descendants!
Here are the major issues that were found for The First Descendant in January.
We will continually update this notice with any additional issues and bugs that are found, as well as any impactful issues identified before January. Please keep track of the updates during your gameplay.
[January 23rd]
■ (#15) Issue with Abnormally High Damage from 'Spiker' Monsters in the 'Void Corruption Purge' Mission
- It has been confirmed that the damage dealt by ‘Spiker' monsters appearing in stages 4/8/12/16/20 of the 'Void Corruption Purge' mission is abnormally high.
- We will address this issue as soon as the cause is identified.
■ (#15) Issue where random mission icons occasionally appear in the top-left corner of the radar UI during field transitions.
[January 22nd]
■ (#14) Issue with "Void Erosion Purge" in Party Mode
- When completing "Void Erosion Purge" in a party, the "Next Stage" button becomes active for party members. However, it has been confirmed that holding the button prevents matchmaking.
[January 21st]
■ (#14) (Resolved) Issue where the next stage is not unlocked after clearing Void Erosion Purge in 'Public Operation' mode
We found that the next stage is locked after clearing Void Erosion Purge in 'Public Operation' mode with a Descendant who has unlocked the next stage.
■ (#14) (Resolved) Issue where the reactor option is not applied after re-entering the game with Ultimate Viessa's 'Absolute Zero' Skill Module equipped
We found that the reactor's 'Singular Skill Power Boost Ratio' option is not applied after re-entering the game with Ultimate Viessa's 'Absolute Zero' skill module equipped.
[January 16th]
■ (#15) (Resolved) Issue with 'Electric Conductor' Module: 'Lightning Emission' and 'High Voltage' Skills Not Increasing in Power
- When the 'Electric Conductor' module is equipped on a weapon, the 'Lightning Emission' and 'High Voltage' skills of 'Bunny' and 'Ultimate Bunny' do not increase in power based on the amount of electricity stored.
■ (#8) Issue with Setting Target Reward on Void Vessel
- We found that players who set the Target Reward to Keelan materials in the Void Vessel on Hard difficulty before the 1.2.4 update can no longer register items obtainable from the Void Vessel as Target Rewards.
■ (#15) (Resolved) Issue with Occasional Inoperability When Deactivating Target Reward in Access Info.
- If this issue occurs, restarting the game and reconnecting will resolve it, allowing for normal gameplay.
■ (#12) (Resolved) [PS5] Game Occasionally Crashes Upon Launch
- We are currently investigating an issue where the game occasionally crashes when launched on PS5. We will address this promptly once the cause is identified.
- (#11) The issue has been found to persist even after Hotfix 1.2.4b. We are currently identifying the cause and will resolve it as quickly as possible.
■ (#6) 'Sigvore's Proof' Item Progress Not Applying in Access Info.
- There is an issue where the progress for the 'Sigvore's Proof' item is not being applied in the Access Info.
■ (#5) The issue where the Award names ‘Acquire Ines’ and ‘Reach Ines Level’ are displayed in English instead of the appropriate language, except for Korean.
■ (#5) The issue where the Fire Rate option of the Tactical Augmentation Core (Tactical Rifle) is not applied under certain circumstances.
- In Update 1.2.4, the Fire Rate option has been temporarily removed when equipping the Tactical Augmentation Core (Tactical Rifle).
- This will be improved in the future to allow players to obtain the Fire Rate option once the issue is resolved.
■ (#15) (Resolved) Duplicate Display of Posts in the ‘Recommended Guides’ Tab when Clicking the ‘Go to Web Help’ Button
- When accessing the guide screen by clicking the ‘Go to Web Help’ button in the ‘Game Menu,’ posts in the ‘Recommended Guides’ tab are found to be displayed multiple times.
■ (#5) [PS][XBOX] Display of the Top Menu When Clicking the ‘Go to Web Help’ or ‘Content Creator’ Buttons to Navigate to the Homepage
- On the ‘PS’ and ‘XBOX’ platforms, clicking the ‘Go to Web Help’ or ‘Content Creator’ buttons to navigate to the homepage results in the top menu being displayed.
- Please note that, while navigation to other pages within the homepage is possible, actions such as ‘Login,’ ‘Start Game,’ and ‘Enter Coupon’ cannot be performed due to this issue.
■ (#15) (Resolved) An issue where the icon and description are displayed abnormally in the popup when receiving Caliber after purchase
- Please note that this issue only affects the display of information within the popup. The item is correctly delivered to the inventory upon receipt.
[h3][January 7th]
[/h3]
■ (#15) (Resolved) Issue with “Mission information” not updating upon quest completion
- An issue has been identified where the “Mission information” displayed on the left side of the game screen does not update after completing a quest.
■(#4) (Resolved) Issue with abnormal objects placed in Albion
- This will be resolved through the upcoming Hotfix 1.2.3b patch.
■(#4) (Resolved)Issue with Special Operations: Hard showing only “Sterile Land – Block Kuiper Mining”
- This issue is scheduled be fixed to show properly “Fortress - Resource Defense”, “White Night Gulch – Block Mining” in Special Operations: Hard.
- This will be resolved through the upcoming Hotfix 1.2.3b patch.
■ (#4) (Resolved) Issue with ultimate descendant skin displayed as “End of Sale” in [Customize > Descendant Skins].
- You can make a purchase ‘Ultimate Descendant Skins’ normally from the shop.
- This will be resolved through the upcoming Hotfix 1.2.3b patch.
[h3][January 2nd][/h3]
■ (#1) (Resolved) Issue with Discount Not Applied to Growth/Support Packages in the Shop
- We have identified an issue where discounts were not applied to certain growth/support packages available in the shop. This will be resolved through the upcoming Hotfix 1.2.3 patch.
- The affected packages are as follows:
ㄴ Monthly Crystallization Catalyst Package, Monthly Energy Activator Package, Starter Boost Package
- Caliber spent due to this issue will be refunded. Details regarding the refund schedule will be provided in a separate announcement.
[h3][Previous Known Issues][/h3]
■ (#5) (Resolved) An issue where Valby’s “Tidal Wave” skill deals an abnormally high amount of damage when passing through Colossus.
- This issue will be fixed in the 1.2.4 patch.
■ [English] Mislabeling of Skin Set for male Descendant as "Unisex" in the Store
- This issue is scheduled to be fixed in January 2025. Players who purchased the skin due to this mislabeling can request a refund.
- Details on how to request a refund will be provided in the "January Known Issues" notice when the fix is implemented.
■ (#1) (Resolved)Abnormal Display of Event UI through ‘Ingris Search Device’
- An issue has been identified where the event UI is displayed abnormally when accessed through the 'Ingris Search Device.'
- Please note that the event UI displays correctly when accessed via the 'Game Menu.'
■ (#1) (Resolved)Stiffness Occurs During the Mining Device Appearance in 'Gluttony'
- An issue has been identified where a stiffness effect occurs during the mining device appearance sequence while playing the 'Gluttony' Interception mission.
- This issue will be resolved in the Hotfix 1.2.3 patch.
■ (#1) (Resolved) Inability to Obtain Battle Pass 'Bonus Coins'
- An issue has been identified where 'Bonus Coins' are not granted when clicking the 'Obtain Bonus Coins' button in the Battle Pass UI after reaching Season Level 96.
■ (#1) (Resolved) Preview Issue for Default Hair When Selecting Makeup with Certain Head Skins Equipped
- When equipping certain head skins that cover the face and selecting makeup items in the shop, the preview does not display the default hair of the Descendant.
■ (#1) (Resolved) Issue with Temporary Visual Abnormalities When Equipping Certain Head Skins
- An issue has been identified where the appearance of a character may temporarily display abnormally when certain head skins are equipped.
■ [PS5] Voice Chat Issue When Creating a Party on PS4 Platform
- It has been identified that voice chat does not function properly when creating a party on the PS4 platform.
■ Intel CPU Issue.
- Crashes have been reported on some Intel 13th and 14th generation CPUs.
- On PCs using these CPUs, the game may forcefully shut down with an error message stating 'Out of video memory' when launched.
This issue can be partially resolved by adjusting power limits in the BIOS.
- We are awaiting a response from Intel regarding this issue, and we are sharing Intel's official response for your reference.
■ Temporary solutions for client termination issues with certain antivirus Programs
- We have requested for exceptions for The First Descendant to antivirus programs, but some have not been implemented. Below are temporary solutions for this problem.
(1) ‘Bitdefender’ Temporary Solution [FAQ]
- Go to System Protection > Advanced Threat Detection (ATD) > Manage Exclusions menu, select the file or folder for The First Descendant, and save.
(2) ‘McAfee Agent’ Temporary Solution [FAQ]
- Go to McAfee Security > Navigation > Quarantined and Trusted Items, select TheFirstDescendant.exe from the quarantined programs list, and restore it.
■ Solutions for ‘Easy Anti-Cheat’ not functioning correctly
- If Easy Anti-Cheat malfunctions, refer to the FAQ for solutions. If the issue persists, please contact customer support with relevant screenshots.
- Customer Support Access: Official Website > Customer Support > FAQ > Contact Us
Thank you.
(#14) PST 2025.01.22 (Wed) 01:00 – Known Issues have been updated.
(#13) PST 2025.01.21 (Tue) 00:00 – Known Issues have been updated.
(#12) PST 2025.01.17 (Fri) 05:40 – Known Issues have been updated, and some issues have been resolved through Maintenance-Free Patch
(#11) PST 2025.01.16 (Thu) 23:00 – The issue of “[PS5] Occasional crashes when connecting to the game,” which was addressed in Hotfix 1.2.4b, is still found to be occurring.
(#10) PST 2025.01.16(Thu) 21:30 – Known Issues have been updated, and some issues have been resolved through Update 1.2.4b.
(#9) PST 2025.01.16(Thu) 21:20 – Known Issues have been updated.
(#8) PST 2025.01.16(Thu) 18:10 – Known Issues have been updated.
(#7) PST 2025.01.16(Thu) 09:40 – Known Issues have been updated.
(#6) PST 2025.01.16(Thu) 08:20 – Known Issues have been updated.
(#5) PST 2025.01.16(Thu) 07:00 – Known Issues have been updated, and some issues have been resolved through Update 1.2.4.
(#4) PST 2025.01.07(Tue) 18:20 – Some issues have been resolved through Hotfix 1.2.3b.
(#3) PST 2025.01.07(Tue) 03:00 – Known Issues have been updated.
(#2) PST 2025.01.07(Tue) 01:40 – Known Issues have been updated.
(#1) PST 2025.01.06 (Mon) 23:00 – Some issues have been resolved through Hotfix 1.2.3.
Greetings, Descendants!
Here are the major issues that were found for The First Descendant in January.
We will continually update this notice with any additional issues and bugs that are found, as well as any impactful issues identified before January. Please keep track of the updates during your gameplay.
[January 23rd]
■ (#15) Issue with Abnormally High Damage from 'Spiker' Monsters in the 'Void Corruption Purge' Mission
- It has been confirmed that the damage dealt by ‘Spiker' monsters appearing in stages 4/8/12/16/20 of the 'Void Corruption Purge' mission is abnormally high.
- We will address this issue as soon as the cause is identified.
■ (#15) Issue where random mission icons occasionally appear in the top-left corner of the radar UI during field transitions.
[January 22nd]
■ (#14) Issue with "Void Erosion Purge" in Party Mode
- When completing "Void Erosion Purge" in a party, the "Next Stage" button becomes active for party members. However, it has been confirmed that holding the button prevents matchmaking.
[January 21st]
■ (#14) (Resolved) Issue where the next stage is not unlocked after clearing Void Erosion Purge in 'Public Operation' mode
We found that the next stage is locked after clearing Void Erosion Purge in 'Public Operation' mode with a Descendant who has unlocked the next stage.
■ (#14) (Resolved) Issue where the reactor option is not applied after re-entering the game with Ultimate Viessa's 'Absolute Zero' Skill Module equipped
We found that the reactor's 'Singular Skill Power Boost Ratio' option is not applied after re-entering the game with Ultimate Viessa's 'Absolute Zero' skill module equipped.
[January 16th]
■ (#15) (Resolved) Issue with 'Electric Conductor' Module: 'Lightning Emission' and 'High Voltage' Skills Not Increasing in Power
- When the 'Electric Conductor' module is equipped on a weapon, the 'Lightning Emission' and 'High Voltage' skills of 'Bunny' and 'Ultimate Bunny' do not increase in power based on the amount of electricity stored.
■ (#8) Issue with Setting Target Reward on Void Vessel
- We found that players who set the Target Reward to Keelan materials in the Void Vessel on Hard difficulty before the 1.2.4 update can no longer register items obtainable from the Void Vessel as Target Rewards.
■ (#15) (Resolved) Issue with Occasional Inoperability When Deactivating Target Reward in Access Info.
- If this issue occurs, restarting the game and reconnecting will resolve it, allowing for normal gameplay.
■ (#12) (Resolved) [PS5] Game Occasionally Crashes Upon Launch
- We are currently investigating an issue where the game occasionally crashes when launched on PS5. We will address this promptly once the cause is identified.
- (#11) The issue has been found to persist even after Hotfix 1.2.4b. We are currently identifying the cause and will resolve it as quickly as possible.
■ (#6) 'Sigvore's Proof' Item Progress Not Applying in Access Info.
- There is an issue where the progress for the 'Sigvore's Proof' item is not being applied in the Access Info.
■ (#5) The issue where the Award names ‘Acquire Ines’ and ‘Reach Ines Level’ are displayed in English instead of the appropriate language, except for Korean.
■ (#5) The issue where the Fire Rate option of the Tactical Augmentation Core (Tactical Rifle) is not applied under certain circumstances.
- In Update 1.2.4, the Fire Rate option has been temporarily removed when equipping the Tactical Augmentation Core (Tactical Rifle).
- This will be improved in the future to allow players to obtain the Fire Rate option once the issue is resolved.
■ (#15) (Resolved) Duplicate Display of Posts in the ‘Recommended Guides’ Tab when Clicking the ‘Go to Web Help’ Button
- When accessing the guide screen by clicking the ‘Go to Web Help’ button in the ‘Game Menu,’ posts in the ‘Recommended Guides’ tab are found to be displayed multiple times.
■ (#5) [PS][XBOX] Display of the Top Menu When Clicking the ‘Go to Web Help’ or ‘Content Creator’ Buttons to Navigate to the Homepage
- On the ‘PS’ and ‘XBOX’ platforms, clicking the ‘Go to Web Help’ or ‘Content Creator’ buttons to navigate to the homepage results in the top menu being displayed.
- Please note that, while navigation to other pages within the homepage is possible, actions such as ‘Login,’ ‘Start Game,’ and ‘Enter Coupon’ cannot be performed due to this issue.
■ (#15) (Resolved) An issue where the icon and description are displayed abnormally in the popup when receiving Caliber after purchase
- Please note that this issue only affects the display of information within the popup. The item is correctly delivered to the inventory upon receipt.
[h3][January 7th]
[/h3]
■ (#15) (Resolved) Issue with “Mission information” not updating upon quest completion
- An issue has been identified where the “Mission information” displayed on the left side of the game screen does not update after completing a quest.
■(#4) (Resolved) Issue with abnormal objects placed in Albion
- This will be resolved through the upcoming Hotfix 1.2.3b patch.
■(#4) (Resolved)Issue with Special Operations: Hard showing only “Sterile Land – Block Kuiper Mining”
- This issue is scheduled be fixed to show properly “Fortress - Resource Defense”, “White Night Gulch – Block Mining” in Special Operations: Hard.
- This will be resolved through the upcoming Hotfix 1.2.3b patch.
■ (#4) (Resolved) Issue with ultimate descendant skin displayed as “End of Sale” in [Customize > Descendant Skins].
- You can make a purchase ‘Ultimate Descendant Skins’ normally from the shop.
- This will be resolved through the upcoming Hotfix 1.2.3b patch.
[h3][January 2nd][/h3]
■ (#1) (Resolved) Issue with Discount Not Applied to Growth/Support Packages in the Shop
- We have identified an issue where discounts were not applied to certain growth/support packages available in the shop. This will be resolved through the upcoming Hotfix 1.2.3 patch.
- The affected packages are as follows:
ㄴ Monthly Crystallization Catalyst Package, Monthly Energy Activator Package, Starter Boost Package
- Caliber spent due to this issue will be refunded. Details regarding the refund schedule will be provided in a separate announcement.
[h3][Previous Known Issues][/h3]
■ (#5) (Resolved) An issue where Valby’s “Tidal Wave” skill deals an abnormally high amount of damage when passing through Colossus.
- This issue will be fixed in the 1.2.4 patch.
■ [English] Mislabeling of Skin Set for male Descendant as "Unisex" in the Store
- This issue is scheduled to be fixed in January 2025. Players who purchased the skin due to this mislabeling can request a refund.
- Details on how to request a refund will be provided in the "January Known Issues" notice when the fix is implemented.
■ (#1) (Resolved)Abnormal Display of Event UI through ‘Ingris Search Device’
- An issue has been identified where the event UI is displayed abnormally when accessed through the 'Ingris Search Device.'
- Please note that the event UI displays correctly when accessed via the 'Game Menu.'
■ (#1) (Resolved)Stiffness Occurs During the Mining Device Appearance in 'Gluttony'
- An issue has been identified where a stiffness effect occurs during the mining device appearance sequence while playing the 'Gluttony' Interception mission.
- This issue will be resolved in the Hotfix 1.2.3 patch.
■ (#1) (Resolved) Inability to Obtain Battle Pass 'Bonus Coins'
- An issue has been identified where 'Bonus Coins' are not granted when clicking the 'Obtain Bonus Coins' button in the Battle Pass UI after reaching Season Level 96.
■ (#1) (Resolved) Preview Issue for Default Hair When Selecting Makeup with Certain Head Skins Equipped
- When equipping certain head skins that cover the face and selecting makeup items in the shop, the preview does not display the default hair of the Descendant.
■ (#1) (Resolved) Issue with Temporary Visual Abnormalities When Equipping Certain Head Skins
- An issue has been identified where the appearance of a character may temporarily display abnormally when certain head skins are equipped.
■ [PS5] Voice Chat Issue When Creating a Party on PS4 Platform
- It has been identified that voice chat does not function properly when creating a party on the PS4 platform.
■ Intel CPU Issue.
- Crashes have been reported on some Intel 13th and 14th generation CPUs.
- On PCs using these CPUs, the game may forcefully shut down with an error message stating 'Out of video memory' when launched.
This issue can be partially resolved by adjusting power limits in the BIOS.
- We are awaiting a response from Intel regarding this issue, and we are sharing Intel's official response for your reference.
■ Temporary solutions for client termination issues with certain antivirus Programs
- We have requested for exceptions for The First Descendant to antivirus programs, but some have not been implemented. Below are temporary solutions for this problem.
(1) ‘Bitdefender’ Temporary Solution [FAQ]
- Go to System Protection > Advanced Threat Detection (ATD) > Manage Exclusions menu, select the file or folder for The First Descendant, and save.
(2) ‘McAfee Agent’ Temporary Solution [FAQ]
- Go to McAfee Security > Navigation > Quarantined and Trusted Items, select TheFirstDescendant.exe from the quarantined programs list, and restore it.
■ Solutions for ‘Easy Anti-Cheat’ not functioning correctly
- If Easy Anti-Cheat malfunctions, refer to the FAQ for solutions. If the issue persists, please contact customer support with relevant screenshots.
- Customer Support Access: Official Website > Customer Support > FAQ > Contact Us
Thank you.