Refund Notice Regarding Growth/Support Package Discount Issue
Greetings, Descendants.
We would like to provide information regarding refunds for Descendants who spent Caliber due to an issue where discounts were not applied to Growth/Support Package items in the store prior to Hotfix 1.2.3.
■ Eligible Descendants for Refund
- If the following items were purchased at full price without the discount applied between Hotfix 1.2.2 and Hotfix 1.2.3:
ㄴ Monthly Crystallization Catalyst Package
ㄴ Monthly Energy Activator Package
ㄴ Starter Boost Package
■ Refund Details
- Caliber used for the purchase of Growth/Support Packages will be refunded, deducting the discounted amount.
■ Refund Schedule
- Refunds will be distributed via in-game mail starting from Wednesday, January 8, 2025 (PST).
※ Please ensure to claim the refund before the mail expiration date.
We are committed to providing a more stable and seamless service experience.
Thank you.
We would like to provide information regarding refunds for Descendants who spent Caliber due to an issue where discounts were not applied to Growth/Support Package items in the store prior to Hotfix 1.2.3.
■ Eligible Descendants for Refund
- If the following items were purchased at full price without the discount applied between Hotfix 1.2.2 and Hotfix 1.2.3:
ㄴ Monthly Crystallization Catalyst Package
ㄴ Monthly Energy Activator Package
ㄴ Starter Boost Package
■ Refund Details
- Caliber used for the purchase of Growth/Support Packages will be refunded, deducting the discounted amount.
■ Refund Schedule
- Refunds will be distributed via in-game mail starting from Wednesday, January 8, 2025 (PST).
※ Please ensure to claim the refund before the mail expiration date.
We are committed to providing a more stable and seamless service experience.
Thank you.