6/27 (Fri) – 7/3 (Thu) Results of the Crackdown on Abusive Users
[h3]Greetings, Descendants.[/h3][p][/p][p]Here are the results of the crackdown on abusive users carried out between 6/27 (Fri) – 7/3 (Thu).[/p][p] [/p][p]We're inspecting abusive gaming behavior to ensure that all Descendants can enjoy the game in a pleasant environment.[/p][p]If you notice any abnormal or abusive behavior while playing, please report it through the in-game report feature.
[/p][p]Please see below for the detailed outcome of the crackdown.[/p][p] [/p][p]■ Crackdown status[/p][p]- Crackdown period: 2025.6.27(Fri) – 2025.7.3(Thu) PDT[/p][p] [/p][p]■ Creation, distribution, or use of unauthorized programs - Permanent game ban (43 users)[/p][p]- Actions have been taken for creating, distributing, or using unauthorized programs.[/p][p] [/p][p]■ Exploitation of all processes related to the Open Store – Permanent game ban (8 users)[/p][p]- Actions were taken because of unfair gains by exploitation on store payment process.[/p][p] [/p][p]■ Detection of Unusual Gameplay Activity[/p][p]- Unusual gameplay activity was detected, and actions have been taken in accordance with our operational policy.[/p][p] [/p][p]**30-day restriction on game access (1 users)[/p][p] [/p][p]**3-day separate matchmaking penalty (589 users)[/p][p] [/p][p]■ Notes[/p][p]- The outcome of the crackdown on abusive users includes enforcement actions taken based on Descendant’s reports and monitoring.[/p][p]- If you would like to vindicate yourself in relation to a claim on the exploitation of the Open Store's payment process, please visit our official website > Customer Service > 1:1 Support and make your inquiry.[/p][p]- If you would like to vindicate yourself in relation to a claim on the exploitation of the payment process through chargebacks, please contact the platform store where you made the payment.[/p][p] [/p][p]We will continue to strive to ensure that all Descendants can enjoy the game in a pleasant environment.[/p][p] [/p][p]Thank you.[/p][p][/p]
[/p][p]Please see below for the detailed outcome of the crackdown.[/p][p] [/p][p]■ Crackdown status[/p][p]- Crackdown period: 2025.6.27(Fri) – 2025.7.3(Thu) PDT[/p][p] [/p][p]■ Creation, distribution, or use of unauthorized programs - Permanent game ban (43 users)[/p][p]- Actions have been taken for creating, distributing, or using unauthorized programs.[/p]
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