Notice Regarding the ‘Alignment Device’ Item Issue
[p]Greetings, Descendants.[/p][p][/p][p]We have identified an issue where, during the process of readjusting Ancestors Modules using the ‘Alignment Device’, there are cases where the option tier results in one tier lower than the guaranteed option tier.[/p][p]We sincerely apologize for any inconvenience this issue may have caused.[/p][p]The ‘Alignment Device’ issue is scheduled to be fixed through the March 26 (Thu) patch. We would like to provide a more detailed explanation of the cause of this issue. [/p][p] [/p][p]■ Detailed Explanation of the ‘Alignment Device’ Issue[/p][p]- When using the ‘Alignment Device’, the server determines the option tier and values, then delivers the result to the client.[/p][p]- During this process, an error occurred in handling the boundary ranges for each tier.[/p][p]- The system should have processed the result based on the minimum-to-maximum values of the applicable tier range, but instead, it was processed based on the maximum value of one tier lower.
(Example: Instead of using the minimum-to-maximum range of the Ultimate tier, the system used the range from the maximum value of the Rare tier to the maximum value of the Ultimate tier.)[/p][p]- As a result, even in situations where obtaining a specific tier was guaranteed by using the ‘Alignment Device’, if the server generated the minimum value of that tier, an option of one tier lower could be granted.[/p][p] [/p][p]In addition, The First Descendant is expanding the scope of its investigation to other readjustment-related elements and is currently conducting a comprehensive review across all applicable items.[/p][p] [/p][p]We will carry out a thorough review and provide transparent notice regarding any confirmed issues.
Details regarding resolutions, preventive measures, and compensation will be provided in a separate notice.[/p][p] [/p][p]Once again, we sincerely apologize for the inconvenience caused.[/p][p]We will continue to do our best to provide a more stable and reliable service.[/p][p] [/p][p]Thank you.[/p]
(Example: Instead of using the minimum-to-maximum range of the Ultimate tier, the system used the range from the maximum value of the Rare tier to the maximum value of the Ultimate tier.)[/p][p]- As a result, even in situations where obtaining a specific tier was guaranteed by using the ‘Alignment Device’, if the server generated the minimum value of that tier, an option of one tier lower could be granted.[/p][p] [/p][p]In addition, The First Descendant is expanding the scope of its investigation to other readjustment-related elements and is currently conducting a comprehensive review across all applicable items.[/p][p] [/p][p]We will carry out a thorough review and provide transparent notice regarding any confirmed issues.
Details regarding resolutions, preventive measures, and compensation will be provided in a separate notice.[/p][p] [/p][p]Once again, we sincerely apologize for the inconvenience caused.[/p][p]We will continue to do our best to provide a more stable and reliable service.[/p][p] [/p][p]Thank you.[/p]