Known Issues
Hello, Descendants!
Here are the main confirmed issues before starting the Steam Beta Test.
Please check and refer to the guide below for the Steam Beta Test.
We will notify you additional issues we discover.
■ Guide for PCs Below Minimum Requirements
- When executing the game on a PC below minimum requirements, the game may not run properly and a warning message will pop up. So please check the PC Minimum Requirements and Recommended Requirements for The First Descendant before running the game.
■ Graphics Driver Guide
- Currently, a problem with specific graphics card drivers has been detected in Unreal Engine 5, hindering the execution of the game. We recommend that you check the driver version below and update it to the latest version.
■ Latest Graphics Card Compatibility
- For newer graphics cards such as Intel’s Arc A750, A770, and NVIDIA’s Geforce RTX 4090, the Beta Test may be unstable due to the lack of sufficient tests.
■ Rune Socket Type
- After granting the Rune socket type, the Rune socket will be available once you press [Enter] to equip it. If you press [ESC], the granted Rune socket type will not be displayed, and the current state will be maintained. If you press [T], the button for the socket type change, you'll be able to check the equipped socket type.
■ Translation Issues
A total of seven languages are available in the Steam Beta Test.
As there may be language-related errors during this Beta Test period, we look forward to receiving your feedback. Please feel free to give us feedback on the translation so that we can improve the translation with higher quality in diverse ways before the launch.
(Updated) ■ Twitch Drops Not Distributed Issue
We are encountering an issue where the Twitch Drops rewards are intermittently not distributed even within 24 hours of claiming them. We are currently investigating the issue and will try our best to fix the issue as soon as possible.
■ In-Game Notice Banner [Close] Button Not Showing
- Occasionally, the in-game notice banner [Close] button is not showing. This can be resolved by exiting and restarting the game. We apologize for the inconvenience.
Please send us related questions or opinions through the link below.
[Customer Service Link] [Survey Link]
Thank you.
Here are the main confirmed issues before starting the Steam Beta Test.
Please check and refer to the guide below for the Steam Beta Test.
We will notify you additional issues we discover.
■ Guide for PCs Below Minimum Requirements
- When executing the game on a PC below minimum requirements, the game may not run properly and a warning message will pop up. So please check the PC Minimum Requirements and Recommended Requirements for The First Descendant before running the game.
■ Graphics Driver Guide
- Currently, a problem with specific graphics card drivers has been detected in Unreal Engine 5, hindering the execution of the game. We recommend that you check the driver version below and update it to the latest version.
GPU
Drivers with Execution Issue
NVIDIA GPU
473.47 / 516.01
AMD GPU
21.40.11.02
Intel GPU
30.0.101.1191
■ Latest Graphics Card Compatibility
- For newer graphics cards such as Intel’s Arc A750, A770, and NVIDIA’s Geforce RTX 4090, the Beta Test may be unstable due to the lack of sufficient tests.
■ Rune Socket Type
- After granting the Rune socket type, the Rune socket will be available once you press [Enter] to equip it. If you press [ESC], the granted Rune socket type will not be displayed, and the current state will be maintained. If you press [T], the button for the socket type change, you'll be able to check the equipped socket type.
■ Translation Issues
A total of seven languages are available in the Steam Beta Test.
As there may be language-related errors during this Beta Test period, we look forward to receiving your feedback. Please feel free to give us feedback on the translation so that we can improve the translation with higher quality in diverse ways before the launch.
(Updated) ■ Twitch Drops Not Distributed Issue
We are encountering an issue where the Twitch Drops rewards are intermittently not distributed even within 24 hours of claiming them. We are currently investigating the issue and will try our best to fix the issue as soon as possible.
■ In-Game Notice Banner [Close] Button Not Showing
- Occasionally, the in-game notice banner [Close] button is not showing. This can be resolved by exiting and restarting the game. We apologize for the inconvenience.
Please send us related questions or opinions through the link below.
[Customer Service Link] [Survey Link]
Thank you.