(Updated #10) October Known Issues
# PDT 2024.10.31(Thu) 02:00 - Known Issues have been updated.
# PDT 2024.10.30 (Wed) 03:30 – Added Measures and Apology Compensation for the "Defend Albion resource Wave Counting Issue" Following Update 1.1.6
# PDT 2024.10.30(Wed) 00:00 – Update 1.1.6 patch has fixed several issues, and the retrieval of Mastery Rank EXP for those who acquired them in duplicate has been completed.
# PDT 2024.10.18(Fri) 01:30 - All Calibers consumed due to Accelerate Research has been recovered. For specific information, refer to Known Issue [October 10th (Thu)]
# PDT 2024.10.18(Fri) 00:00
# PDT 2024.10.17(Thu) 00:00 - Known Issues have been updated and some issues have been resolved through Hotfix 1.1.5.
# PDT 2024.10.13(Sun) 22:30 - Known Issues have been updated.
# PDT 2024.10.11(Fri) 19:30 – Some issues have been resolved through Hotfix 1.1.4b.
# PDT 2024.10.10(Thu) 23:00 – Some issues have been resolved.
# PDT 2024.10.10(Thu) 22:50 - Known Issues have been updated.
# PDT 2024.10.10(Thu) 05:40 - Known Issues have been updated.
Greetings, Descendants!
Here are the major issues that were found for The First Descendant in October.
We will continually update this notice with any additional issues and bugs that are found in October, as well as any impactful issues identified before October. Please keep track of the updates during your gameplay.
[October 31th (Thu)]
■ Platform Challenge – Special Operations Task Force Mission Not Clearing.
- We have identified that the “Special Operations Task Force” challenge is not clearing as expected after progressing to wave 7 in the “Defend Albion Resource” mission within the Kingston area.
[October 30th (Wed)]
■ Issue with "Highest Wave Stage" Displayed as Wave 1 in Defend Albion resource result.
- We have identified an issue where, even after completing 10 waves or performing a mid-mission check during Defend Albion resource, the "Highest Wave Stage" in the result screen statistics displays as Wave 1.
- As a result, missions or challenges requiring the completion of Albion Resource Defense may not be counted correctly. Sorry for the inconvenience.
- This issue is planned to be fixed with Hotfix 1.1.7, and as an apology for the inconvenience, we will be providing Supply Coins as compensation.
※ Details regarding Supply Coin distribution will be provided in the Hotfix 1.1.7 announcement.
■ Issue with Display Error of Research Time for "Ion Accelerator" after Cancelation.
- We have identified an issue where, after canceling the "Ion Accelerator" research, the research time is displayed incorrectly when re-researched beyond a certain quantity.
- Please note that the correct research time applies during actual research.
■ Issue with Preview Image of the Twisted Worship Set in the Shop
- We have identified an issue where the preview for the "Twisted Worship" item within the "Twisted Worship Set" in the shop displays the "Twisted Worship SE" image instead.
- Please note that the correct image will appear when selecting "See Details."
■ [PS] Issue with Inconsistent Weapon Spec Details
- An issue has been identified where some specification details are displayed incorrectly in the “Weapon Details (F1)" view.
[October 17th (Thu)]
■ Issue with being visible in inventory even when its balance is negative.
- It has been identified that during the scheduled restoration(10/18(Fri)), when the balance for Premium ETA Vouchers becomes negative due to reclamation process, the item icon is displayed as if it is kept in the inventory.
- Before the issue is resolved, for Descendants whose balance is negative, please check the balance through ‘ETA-0‘ or ‘Access Info – Miscellaneous’.
[October 13th (Sun)]
■ (Resolved) Issue with "Applied Value" Incorrectly Displayed in the Tooltip for Inversion Reinforcement in Some Languages.
[October 10th (Thu)]
■ (Resolved) Issue with Duplicate Mastery Rank EXP Upon Reaching Weapon Proficiency Level 40 in the Second Cycle
- It has been identified that Mastery Rank EXP is earned multiple times upon reaching weapon proficiency level 40 in the second cycle.
- We’ll make this issue to be fixed from the next patch, and handle for those who obtained Mastery Rank EXP multiple times as it follows:
(1) If the maximum Mastery Rank has been reached:
- You can currently earn a maximum Mastery Rank 27 with 85,444 EXP through Season 1 contents.
Note: Mastery Rank cap will be raised with upcoming content updates, and changes will be announced in future patch notes.
- If you possess more than the above EXP due to this issue, the exceeded Mastery Rank EXP will be retrieved.
- We will provide further information regarding the retrieval of Mastery Rank EXP in this announcement.
(2) If the maximum Mastery Rank level has not been reached:
- There will be no retrieval for the duplicate Mastery Rank EXP.
- However, even if there are remaining contents to earn Mastery Rank EXP, you will not be able to gain it after reaching the maximum Mastery Rank.
■ (Resolved) [PS][XBOX] Issue with Party Leader Changing When Inviting to a Party
- It has been identified that a different party member, not the Descendant who invited to a party, is being designated as the party leader.
■ (Resolved) (Updated) Issue with Enamel Deep Black (Customizing Paint) Not Appearing
■ The issue where sound does not play during the preview of Emotes in the shop
■ (Resolved) The issue of the Reward Info not updating when selecting a 400% kill score multiplier in the Infiltration Operation
- It has been confirmed that the Reward Info does not change when the 400% kill score multiplier is selected, making it impossible to check the obtained rewards.
■ (Resolved) Inventory Reactor ‘Sort by’ Text Display Error
- It has been identified that some text in the list of ‘Sort by’ in the Inventory Reactor is not being displayed correctly.
■ [PS5] Voice Chat Issue When Creating a Party on PS4 Platform
- It has been identified that voice chat does not function properly when creating a party on the PS4 platform.
■ (Resolved) The issue of consuming 1 Caliber when clicking Confirm at 0 seconds remaining on Accelerate Research
- Calibers consumed due to this issue before update 1.1.4 will be compensated via mail, and it will be updated on this notice once the compensation is complete.
- (Resolved) Calibers have been sent via in-game mail to Descendants who consumed Caliber due to this error on 10/18(Fri). As the mail will expire on 2024.12.31(Fri) 23:59(PDT), so please log in to the game and claim the mail before the expiration date.
[Previous Known Issues]
■ Intel CPU Issue.
- Crashes have been reported on some Intel 13th and 14th generation CPUs.
- On PCs using these CPUs, the game may forcefully shut down with an error message stating 'Out of video memory' when launched.
This issue can be partially resolved by adjusting power limits in the BIOS.
- We are awaiting a response from Intel regarding this issue, and we are sharing Intel's official response for your reference.
■ Temporary solutions for client termination issues with certain antivirus Programs
- We have requested for exceptions for The First Descendant to antivirus programs, but some have not been implemented. Below are temporary solutions for this problem.
(1) ‘Bitdefender’ Temporary Solution [FAQ]
- Go to System Protection > Advanced Threat Detection (ATD) > Manage Exclusions menu, select the file or folder for The First Descendant, and save.
(2) ‘McAfee Agent’ Temporary Solution [FAQ]
- Go to McAfee Security > Navigation > Quarantined and Trusted Items, select TheFirstDescendant.exe from the quarantined programs list, and restore it.
■ Solutions for ‘Easy Anti-Cheat’ not functioning correctly
- If Easy Anti-Cheat malfunctions, refer to the FAQ for solutions. If the issue persists, please contact customer support with relevant screenshots.
- Customer Support Access: Official Website > Customer Support > FAQ > Contact Us
Thank you.
# PDT 2024.10.30 (Wed) 03:30 – Added Measures and Apology Compensation for the "Defend Albion resource Wave Counting Issue" Following Update 1.1.6
# PDT 2024.10.30(Wed) 00:00 – Update 1.1.6 patch has fixed several issues, and the retrieval of Mastery Rank EXP for those who acquired them in duplicate has been completed.
# PDT 2024.10.18(Fri) 01:30 - All Calibers consumed due to Accelerate Research has been recovered. For specific information, refer to Known Issue [October 10th (Thu)]
# PDT 2024.10.18(Fri) 00:00
# PDT 2024.10.17(Thu) 00:00 - Known Issues have been updated and some issues have been resolved through Hotfix 1.1.5.
# PDT 2024.10.13(Sun) 22:30 - Known Issues have been updated.
# PDT 2024.10.11(Fri) 19:30 – Some issues have been resolved through Hotfix 1.1.4b.
# PDT 2024.10.10(Thu) 23:00 – Some issues have been resolved.
# PDT 2024.10.10(Thu) 22:50 - Known Issues have been updated.
# PDT 2024.10.10(Thu) 05:40 - Known Issues have been updated.
Greetings, Descendants!
Here are the major issues that were found for The First Descendant in October.
We will continually update this notice with any additional issues and bugs that are found in October, as well as any impactful issues identified before October. Please keep track of the updates during your gameplay.
[October 31th (Thu)]
■ Platform Challenge – Special Operations Task Force Mission Not Clearing.
- We have identified that the “Special Operations Task Force” challenge is not clearing as expected after progressing to wave 7 in the “Defend Albion Resource” mission within the Kingston area.
[October 30th (Wed)]
■ Issue with "Highest Wave Stage" Displayed as Wave 1 in Defend Albion resource result.
- We have identified an issue where, even after completing 10 waves or performing a mid-mission check during Defend Albion resource, the "Highest Wave Stage" in the result screen statistics displays as Wave 1.
- As a result, missions or challenges requiring the completion of Albion Resource Defense may not be counted correctly. Sorry for the inconvenience.
- This issue is planned to be fixed with Hotfix 1.1.7, and as an apology for the inconvenience, we will be providing Supply Coins as compensation.
※ Details regarding Supply Coin distribution will be provided in the Hotfix 1.1.7 announcement.
■ Issue with Display Error of Research Time for "Ion Accelerator" after Cancelation.
- We have identified an issue where, after canceling the "Ion Accelerator" research, the research time is displayed incorrectly when re-researched beyond a certain quantity.
- Please note that the correct research time applies during actual research.
■ Issue with Preview Image of the Twisted Worship Set in the Shop
- We have identified an issue where the preview for the "Twisted Worship" item within the "Twisted Worship Set" in the shop displays the "Twisted Worship SE" image instead.
- Please note that the correct image will appear when selecting "See Details."
■ [PS] Issue with Inconsistent Weapon Spec Details
- An issue has been identified where some specification details are displayed incorrectly in the “Weapon Details (F1)" view.
[October 17th (Thu)]
■ Issue with being visible in inventory even when its balance is negative.
- It has been identified that during the scheduled restoration(10/18(Fri)), when the balance for Premium ETA Vouchers becomes negative due to reclamation process, the item icon is displayed as if it is kept in the inventory.
- Before the issue is resolved, for Descendants whose balance is negative, please check the balance through ‘ETA-0‘ or ‘Access Info – Miscellaneous’.
[October 13th (Sun)]
■ (Resolved) Issue with "Applied Value" Incorrectly Displayed in the Tooltip for Inversion Reinforcement in Some Languages.
[October 10th (Thu)]
■ (Resolved) Issue with Duplicate Mastery Rank EXP Upon Reaching Weapon Proficiency Level 40 in the Second Cycle
- It has been identified that Mastery Rank EXP is earned multiple times upon reaching weapon proficiency level 40 in the second cycle.
- We’ll make this issue to be fixed from the next patch, and handle for those who obtained Mastery Rank EXP multiple times as it follows:
(1) If the maximum Mastery Rank has been reached:
- You can currently earn a maximum Mastery Rank 27 with 85,444 EXP through Season 1 contents.
Note: Mastery Rank cap will be raised with upcoming content updates, and changes will be announced in future patch notes.
- If you possess more than the above EXP due to this issue, the exceeded Mastery Rank EXP will be retrieved.
- We will provide further information regarding the retrieval of Mastery Rank EXP in this announcement.
(2) If the maximum Mastery Rank level has not been reached:
- There will be no retrieval for the duplicate Mastery Rank EXP.
- However, even if there are remaining contents to earn Mastery Rank EXP, you will not be able to gain it after reaching the maximum Mastery Rank.
■ (Resolved) [PS][XBOX] Issue with Party Leader Changing When Inviting to a Party
- It has been identified that a different party member, not the Descendant who invited to a party, is being designated as the party leader.
■ (Resolved) (Updated) Issue with Enamel Deep Black (Customizing Paint) Not Appearing
■ The issue where sound does not play during the preview of Emotes in the shop
■ (Resolved) The issue of the Reward Info not updating when selecting a 400% kill score multiplier in the Infiltration Operation
- It has been confirmed that the Reward Info does not change when the 400% kill score multiplier is selected, making it impossible to check the obtained rewards.
■ (Resolved) Inventory Reactor ‘Sort by’ Text Display Error
- It has been identified that some text in the list of ‘Sort by’ in the Inventory Reactor is not being displayed correctly.
■ [PS5] Voice Chat Issue When Creating a Party on PS4 Platform
- It has been identified that voice chat does not function properly when creating a party on the PS4 platform.
■ (Resolved) The issue of consuming 1 Caliber when clicking Confirm at 0 seconds remaining on Accelerate Research
- Calibers consumed due to this issue before update 1.1.4 will be compensated via mail, and it will be updated on this notice once the compensation is complete.
- (Resolved) Calibers have been sent via in-game mail to Descendants who consumed Caliber due to this error on 10/18(Fri). As the mail will expire on 2024.12.31(Fri) 23:59(PDT), so please log in to the game and claim the mail before the expiration date.
[Previous Known Issues]
■ Intel CPU Issue.
- Crashes have been reported on some Intel 13th and 14th generation CPUs.
- On PCs using these CPUs, the game may forcefully shut down with an error message stating 'Out of video memory' when launched.
This issue can be partially resolved by adjusting power limits in the BIOS.
- We are awaiting a response from Intel regarding this issue, and we are sharing Intel's official response for your reference.
■ Temporary solutions for client termination issues with certain antivirus Programs
- We have requested for exceptions for The First Descendant to antivirus programs, but some have not been implemented. Below are temporary solutions for this problem.
(1) ‘Bitdefender’ Temporary Solution [FAQ]
- Go to System Protection > Advanced Threat Detection (ATD) > Manage Exclusions menu, select the file or folder for The First Descendant, and save.
(2) ‘McAfee Agent’ Temporary Solution [FAQ]
- Go to McAfee Security > Navigation > Quarantined and Trusted Items, select TheFirstDescendant.exe from the quarantined programs list, and restore it.
■ Solutions for ‘Easy Anti-Cheat’ not functioning correctly
- If Easy Anti-Cheat malfunctions, refer to the FAQ for solutions. If the issue persists, please contact customer support with relevant screenshots.
- Customer Support Access: Official Website > Customer Support > FAQ > Contact Us
Thank you.