The First Descendant News

Greetings, Descendants!

In preparation for Season 2, there will be "The First Descendant Quest" Event on Discord.
Watch the new trailer for The First Descendant Season 2 on Discord and obtain Coupon Rewards!

■ Event Period
- 12.6.2024 (Fri) 10:00 - 12.13.2024 (Fri) 10:00 PT

■ Event Rewards
- Coupon Redemption Period: 12.6.2024 (Fri) 10:00 - 12.31.2024 (Tue) 23:59 PT
- Reward Items
Items
1 Sharen Shadow Gaze Head Skin
1 Sharen Dusk Makeup
1 Clockwork Back Attachment
Paint: 3 Clear Coat Red
Paint: 3 Metal Matte White
* You can acquire all reward items when you redeem the Coupon.

■ How to Participate
1. Click the "Quest Bar" in the bottom left corner of Discord and click "Start Video Quest".
- If you don't see the "Quest Bar", click the "Discover" icon to go to the "Quests" menu and press [Start Video Quest] of The First Descendant Quest under "All Quests".



2. Launch the pop-up video player and watch the official trailer for Season 2.

3. Upon completion of the Quest, you can claim your reward by pressing the "Quest Bar" in the bottom left corner of Discord then clicking "Claim Reward".
- If you don't see the "Quest Bar", go to the "Discover" menu in the bottom left corner of Discord > “Quests” > click on "Claim Reward" for The First Descendant Video Quest to claim your reward.

■ How to Use Coupon
1. How to redeem in-game:
• Access the game > Press [Options] > [Account] > [Enter] in the Enter Coupon option.
• Enter the coupon code and press [Confirm].
• Access the mailbox in Albion to receive the item.

2. How to redeem on the Coupons page:
• Enter The First Descendant’s coupon page
• Enter your member code and coupon number to redeem the item.
The member code can be copied from the Game Menu > Options > Account > Member Code.

■ Event Notes
- The coupon can only be used once per account
- When using the coupon, rewards will be sent to your mailbox withing approximately 10 minutes and can be used immediately upon receipt.
- Unclaimed rewards left in the mailbox will be deleted if not collected within 30 days, so please ensure to claim them promptly.
- The coupon is valid until Saturday, December 31, 2024, at 23:59 (PT), after which it will expire and cannot be used anymore.
- The quest will be activated within 15 minutes after the quest event begins.


If you have any questions about the First Descendant Watch Video Quest event, please contact us below.
[Inquire about Discord Quest].

Thank you.

Greetings, Descendants.


We are here to inform you about the schedule for Hotfix 1.2.0c.


■ Patch Schedule

- PST: Friday, December 6, 2024, at 7:00 PM (Scheduled)

※ Please note that the schedule may change depending on circumstances, and details of the hotfix will be provided once the update is complete.


■ Platforms

- Steam, Xbox Series X|S, Xbox One, PS4, PS5


■ Key Patch Notes

- Improved visibility of Void Vessel Recording Device.

- Changed the entry for Void Vessel Story Mode (Recording Device) from "Seneca" to "Void Vessel Operation Terminal."

- Fixed an issue where players who met the unlock conditions for Void Vessel Hard Mode were unable to enter.

- Fixed an issue where discounts were not applied when purchasing Fellow Bundle if certain items were already owned.



Thank you.

Greetings, Descendants.



We’d like to provide additional guidance regarding the discount labels for the Ultimate Bundle and address the issue of discounts not being applied to the Fellow Bundle.

First, we’d like to apologize for the insufficient explanation about the Ultimate Bundle regarding changes to the store introduced with the Season 2 update.

Before the Season 2 update, all Ultimate Bundles already included discounted prices. However, due to legal requirements, we couldn’t label them as "discounted" since not all individual items in the bundle were available for separate purchase.

With the Season 2 update, one of the most requested changes by Descendants—separate purchase for all cosmetic items—has been implemented. As a result, we’ve also added discount labels to the bundled products.

Additionally, we’ve identified an issue where discounts were not properly applied when purchasing the Fellow Bundle while already owning some of the included items.

This issue will be resolved in the upcoming Hotfix 1.2.0c patch, and we’ll be refunding Calibers spent due to this issue. The refund schedule for affected Caliber will be announced in a separate notice.

We sincerely apologize once again for not providing sufficient prior explanations about the store discount labels and for the inconvenience caused by the Fellow Bundle discount issue.

As a token of apology to our Descendants who have experienced inconvenience, we’ll be providing a Crystallization Catalyst.


■ How to Claim Reward

- All Descendants who login during 2024.12.06(Fri) PST 04:00 ~ 2024.12.12(Thu) PST 23:00 will receive reward via mailbox



■ Mailbox Expiration Date

- 2024.12.19(Thu) 22:59 PST

※ Please receive reward before mail expires.



■ Reward

- 1 Crystallization Catalyst


We hope you enjoy a joyful and warm holiday season with The First Descendant Season 2, and we’re committed to delivering even better service in the future.


Thank you.

Greetings, Descendants.

We are here to inform you about the details of the 1.2.0b hotfix for The First Descendant.

In addition to the patch contents, we are currently preparing fixes for identified issues. Hotfix 1.2.0c is scheduled for December 7 (Saturday). Details will be provided through an announcement at the time of the patch.

■ Patch Schedule
- PST 2024.12.05(Fri) 22:00

■ Platforms
- Steam, Xbox Series X│S, Xbox One, PS4, PS5

■ Patch Details
- Fixed an issue where the mission "Captured Base" in Vespers could not be cleared.
- Resolved an issue where "Cutlasser" monsters in the "Captured Base" mission in Vespers failed to recognize Descendants.
- Fixed an intermittent issue where the mission "Arche Motion Sensor" in Echo Swamp could not be cleared.
- Addressed an issue where summoned monsters were occasionally invisible during the Void Vessel progression.
- Fixed an issue where some monsters roaming in the Kingston field failed to recognize Descendants.
- Fixed an issue where the Inversion Reinforcement would not activate even after completing the "Anais' Call" quest.
- [English] [European Languages] Corrected a naming error in the shop for "Starter Boost Package".

Thank you.

Greetings, Descendants.

Here are the results of the crackdown on abusive users carried out between 11/29 (Fri) – 12/5 (Thu).

We're inspecting abusive gaming behavior to ensure that all Descendants can enjoy the game in a pleasant environment.
Additionally, to ensure a pleasant gaming experience, we are planning to strengthen crackdowns on behavior that interferes with the gameplay of other Descendants, such as being excessively AFK.
If you notice any abnormal or abusive behavior while playing, please report it through the in-game report feature.

Please see below for the detailed outcome of the crackdown.

■ Crackdown status
- Crackdown period: 2024.11.29(Fri) – 2024.12.05(Thu) PST

■ Creation, distribution, or use of unauthorized programs - Permanent game ban (40 users)
- Actions have been taken for creating, distributing, or using unauthorized programs.



■ Exploitation of all processes related to the Open Store – Permanent game ban (19 users)
- Actions were taken because of unfair gains by exploitation on store payment process.



■ Exploitation of Freyna's Encrypted Vault Shop Bug – 90-Day game ban (8명)
- It has been confirmed that users exploited a bug in Freyna's Encrypted Vault Shop to obtain excessive rewards. Actions were taken in accordance with the operational policy.
- Rewards that were distributed in excess due to the bug in Freyna's Encrypted Vault Shop will be retrieved sequentially.



■ Interfering with other user's gameplay – 3-day separate matchmaking penalty (808 users)
- A history of repeated interference with other Descendants' gameplay has been confirmed and action has been taken in accordance with the Operation Policy.


■ Notes
- The outcome of the crackdown on abusive users includes enforcement actions taken based on Descendant’s reports and monitoring.
- If you would like to vindicate yourself in relation to a claim on the exploitation of the Open Store's payment process, please visit our official website > Customer Service > 1:1 Support and make your inquiry.
- If you would like to vindicate yourself in relation to a claim on the exploitation of the payment process through chargebacks, please contact the platform store where you made the payment.

We will continue to strive to ensure that all Descendants can enjoy the game in a pleasant environment.
Thank you.