June Known Issues
[p](#7) PDT 2025.06.26(Thu) 00:00 – Known Issues have been updated, and some issues have been resolved through Hotfix 1.2.21[/p][p](#6) PDT 2025.06.22(Sun) 21:25 – Known Issues have been updated[/p][p](#5) PDT 2025.06.19(Thu) 23:30 – Known Issues have been updated, and some issues have been resolved through Maintenance-free patch [/p][p](#4) PDT 2025.06.19(Thu) 04:40 – Known Issues have been updated[/p][p](#3) PDT 2025.06.19(Thu) 04:00 – Known Issues have been updated[/p][p](#2) PDT 2025.06.19(Thu) 02:30 – Known Issues have been updated, and some issues have been resolved through 1.2.20 Update[/p][p](#1) PDT 2025.06.09(Mon) 19:05 – Known Issues have been updated, and some issues have been resolved through Hotfix 1.2.19c[/p][p][/p][p]Greetings, Descendants.[/p][p][/p][p]Here are the major issues that were found for The First Descendant in June.[/p][p] [/p][p]We will continually update this notice with any additional issues and bugs that are found, as well as any impactful issues identified before June. Please keep track of the updates during your gameplay.[/p][p][/p][p]\[June 22nd][/p][p]■ (#6) An issue where progress may intermittently not be tracked correctly when participating in the ‘Burning Summer Training I’ event
- The issue occurs where event participation may not properly update the progress count in some cases.[/p][p][/p][p]\[June 19th][/p][p]■ (#7) (Resolved) Issue where enhancement of External Component Core would cause the "Complete Weapon Core Utilization Training" quest to be completed[/p][p]- This issue will be resolved in the upcoming 1.2.21 hotfix patch.[/p][p]■ (#7) (Resolved) An issue where the game may intermittently stutter when both left and right mouse buttons are pressed simultaneously while adjusting stickers in Photo Mode.[/p][p]■ (#5) (Resolved) An issue where the attendance count continues to increase even after reaching the maximum of 28 days in the ‘Albion Special Dispatch’ event.[/p][p]- ‘The issue occurs when a Descendant who has already reached the 28-day attendance limit logs in, causing the attendance count to continue increasing, while no rewards are displayed on the reward page.[/p][p]■ (#5) (Resolved) An issue where the order of preset names reverts to its previous state upon reconnecting, even after being rearranged.[/p][p][/p][p]\[June 8th][/p][p]■ (#1) (Resolved) Intermittent Issue Where the "Albion Special Dispatch" Event Popup Cannot Be Closed Upon Receiving Rewards[/p][p]- We have identified an intermittent issue where the "Albion Special Dispatch" event popup cannot be closed upon receiving rewards.[/p][p]- If this issue occurs, please note that restarting the game will allow you to play normally.[/p][p][/p][p]\[Previous Known Issues][/p][p]■ (#2) (Resolved) Issue where the screen displays abnormally when selecting an item under “View Related Products” in the shop[/p][p]- We have been identified where the screen displays incorrectly when following the steps: Shop > Select Item > View Related Products > Details.[/p][p]- This issue will be resolved in the upcoming 1.2.19 hotfix patch.[/p][p][/p][p]■ Issue where part of the Descendant skin disappears during the “Misty Escape” spawn animation with some skins equipped[/p][p][/p][p]■ Freyna’s Exclusive Quest Icon Appearing for Other Descendants[/p][p]- Freyna’s exclusive quest cannot be played with other Descendants and can only be progressed with Freyna or Ultimate Freyna.[/p][p][/p][p]■ Intel CPU Issue.[/p][p]- Crashes have been reported on some Intel 13th and 14th generation CPUs.[/p][p]- On PCs using these CPUs, the game may forcefully shut down with an error message stating 'Out of video memory' when launched.[/p][p]This issue can be partially resolved by adjusting power limits in the BIOS.[/p][p]- We are awaiting a response from Intel regarding this issue, and we are sharing Intel's official response for your reference.[/p][p] [/p][p]■ Temporary solutions for client termination issues with certain antivirus Programs[/p][p]- We have requested for exceptions for The First Descendant to antivirus programs, but some have not been implemented. Below are temporary solutions for this problem.[/p][p](1) ‘Bitdefender’ Temporary Solution \[FAQ][/p][p]- Go to System Protection > Advanced Threat Detection (ATD) > Manage Exclusions menu, select the file or folder for The First Descendant, and save.[/p][p](2) ‘McAfee Agent’ Temporary Solution \[FAQ][/p][p]- Go to McAfee Security > Navigation > Quarantined and Trusted Items, select TheFirstDescendant.exe from the quarantined programs list, and restore it.[/p][p][/p][p]■ Solutions for ‘Easy Anti-Cheat’ not functioning correctly[/p][p]- If Easy Anti-Cheat malfunctions, refer to the FAQ for solutions. If the issue persists, please contact customer support with relevant screenshots.[/p][p]- Customer Support Access: Official Website > Customer Support > FAQ > Contact Us[/p][p][/p][p]Thank you.[/p]
- The issue occurs where event participation may not properly update the progress count in some cases.[/p][p][/p][p]\[June 19th][/p][p]■ (#7) (Resolved) Issue where enhancement of External Component Core would cause the "Complete Weapon Core Utilization Training" quest to be completed[/p][p]- This issue will be resolved in the upcoming 1.2.21 hotfix patch.[/p][p]■ (#7) (Resolved) An issue where the game may intermittently stutter when both left and right mouse buttons are pressed simultaneously while adjusting stickers in Photo Mode.[/p][p]■ (#5) (Resolved) An issue where the attendance count continues to increase even after reaching the maximum of 28 days in the ‘Albion Special Dispatch’ event.[/p][p]- ‘The issue occurs when a Descendant who has already reached the 28-day attendance limit logs in, causing the attendance count to continue increasing, while no rewards are displayed on the reward page.[/p][p]■ (#5) (Resolved) An issue where the order of preset names reverts to its previous state upon reconnecting, even after being rearranged.[/p][p][/p][p]\[June 8th][/p][p]■ (#1) (Resolved) Intermittent Issue Where the "Albion Special Dispatch" Event Popup Cannot Be Closed Upon Receiving Rewards[/p][p]- We have identified an intermittent issue where the "Albion Special Dispatch" event popup cannot be closed upon receiving rewards.[/p][p]- If this issue occurs, please note that restarting the game will allow you to play normally.[/p][p][/p][p]\[Previous Known Issues][/p][p]■ (#2) (Resolved) Issue where the screen displays abnormally when selecting an item under “View Related Products” in the shop[/p][p]- We have been identified where the screen displays incorrectly when following the steps: Shop > Select Item > View Related Products > Details.[/p][p]- This issue will be resolved in the upcoming 1.2.19 hotfix patch.[/p][p][/p][p]■ Issue where part of the Descendant skin disappears during the “Misty Escape” spawn animation with some skins equipped[/p][p][/p][p]■ Freyna’s Exclusive Quest Icon Appearing for Other Descendants[/p][p]- Freyna’s exclusive quest cannot be played with other Descendants and can only be progressed with Freyna or Ultimate Freyna.[/p][p][/p][p]■ Intel CPU Issue.[/p][p]- Crashes have been reported on some Intel 13th and 14th generation CPUs.[/p][p]- On PCs using these CPUs, the game may forcefully shut down with an error message stating 'Out of video memory' when launched.[/p][p]This issue can be partially resolved by adjusting power limits in the BIOS.[/p][p]- We are awaiting a response from Intel regarding this issue, and we are sharing Intel's official response for your reference.[/p][p] [/p][p]■ Temporary solutions for client termination issues with certain antivirus Programs[/p][p]- We have requested for exceptions for The First Descendant to antivirus programs, but some have not been implemented. Below are temporary solutions for this problem.[/p][p](1) ‘Bitdefender’ Temporary Solution \[FAQ][/p][p]- Go to System Protection > Advanced Threat Detection (ATD) > Manage Exclusions menu, select the file or folder for The First Descendant, and save.[/p][p](2) ‘McAfee Agent’ Temporary Solution \[FAQ][/p][p]- Go to McAfee Security > Navigation > Quarantined and Trusted Items, select TheFirstDescendant.exe from the quarantined programs list, and restore it.[/p][p][/p][p]■ Solutions for ‘Easy Anti-Cheat’ not functioning correctly[/p][p]- If Easy Anti-Cheat malfunctions, refer to the FAQ for solutions. If the issue persists, please contact customer support with relevant screenshots.[/p][p]- Customer Support Access: Official Website > Customer Support > FAQ > Contact Us[/p][p][/p][p]Thank you.[/p]
