[Updated] Note! temporary resolutions for known issues.
Greetings from the Warhaven team!
To assist you in the game experience, we'd like to inform you in advance of any in-game issues you may encounter.
If you are experiencing any problems in the game, please refer to the instructions below.
We'll update this announcement as we identify additional issues that need to be addressed.
We are currently working very hard to make the game environment of Warhaven a smooth experience, and we appreciate your patience and understanding.
■ WP temporarily displayed as 0 due to a platform service usage error (6/19 fixed)
→ Currently, WP is displayed correctly in the game, and earning/using WPs works fine too.
■ Infrequent game crashes on lower graphics driver versions (6/19 00:55 added)
→ Please update your graphics driver to the latest version.
> Go to NVIDIA GeForce Series > Go to AMD Radeon Series > Go to Intel Series
■ World Pass War Rank "first-time achievement" rewards are awarding more Talent Points than the system intended. (6/18 23:15 added)
--> During Early Access, we'll be adjusting the percentage of Talent Points awarded as a First-Time Achiever reward.
--> We encourage you to actively participate in World Pass during Steam Next Fest to get an early taste of the various talent effects.
■ Unable to enter the game from match making attempt after leaving the match for AFK.
→ Relaunch the client, and you should be able to start the game normally.
■ After a battle, the results screens are skipped and moved to the lobby.
→ Exp and match results are applied in the game server data safely.
■ Guardian and Martyr pressing attack immediately after a successful parry makes the character freezes at the same time with the parry motion.
→ This is currently under investigation. We will fix it as soon as possible.
■ Event notifications appear when there are no event rewards available.
→ This is also currently under investigation. We will fix it as soon as possible.
■ Magnetic field damage does not apply to some spaces inside the opposing faction's magnetic field in the battlefield “Gella”.
→ We are currently investigating. We'll fix it as soon as possible.
■ When earning WP as a reward for accumulating points for World Pass events, castle-shaped points are also displayed as well.
→ Castle points are not awarded as a cumulative point reward for World pass.
■ Earning a new outfit doesn't unlock a main character
→ When you restart the game client, the main character will be unlocked normally.
■ A character is stuck in a specific location and cannot move.
→ Recall (B) keystroke to continue playing normally.
■ DLSS 3 feature is not supported with the Nvidia RTX 40 series graphics cards.
→ We're working closely with Nvidia to ensure we can support the latest technologies like DLSS in early access.
■ Occasional Game crashes
→ 1. If your PC specifications are lower than the recommended specifications, please change the game settings as the instruction below.
1) Press [Esc] in the lobby screen and click [Settings].
2) Lower the overall [Quality] of the game.
3) Disable environment interactions, character special effects, and detailed corpse-stone effects.
4) Change the antialiasing settings in [Display] to FXAA.
5) Disable motion blur, and threaded resource rendering from [Advanced Settings]
→ 2. If you are still experiencing crashes after changing your settings, please try the following solution:
1) Press Win + R to open the Run window and enter %LocalAppData%\Warhaven\Saved\Config\WindowsClient
2) Delete GameUserSettings.ini once the folder opens
3) Restart to reset the settings. (This resets your previous settings.)
To assist you in the game experience, we'd like to inform you in advance of any in-game issues you may encounter.
If you are experiencing any problems in the game, please refer to the instructions below.
We'll update this announcement as we identify additional issues that need to be addressed.
We are currently working very hard to make the game environment of Warhaven a smooth experience, and we appreciate your patience and understanding.
■ WP temporarily displayed as 0 due to a platform service usage error (6/19 fixed)
→ Currently, WP is displayed correctly in the game, and earning/using WPs works fine too.
■ Infrequent game crashes on lower graphics driver versions (6/19 00:55 added)
→ Please update your graphics driver to the latest version.
> Go to NVIDIA GeForce Series > Go to AMD Radeon Series > Go to Intel Series
■ World Pass War Rank "first-time achievement" rewards are awarding more Talent Points than the system intended. (6/18 23:15 added)
--> During Early Access, we'll be adjusting the percentage of Talent Points awarded as a First-Time Achiever reward.
--> We encourage you to actively participate in World Pass during Steam Next Fest to get an early taste of the various talent effects.
■ Unable to enter the game from match making attempt after leaving the match for AFK.
→ Relaunch the client, and you should be able to start the game normally.
■ After a battle, the results screens are skipped and moved to the lobby.
→ Exp and match results are applied in the game server data safely.
■ Guardian and Martyr pressing attack immediately after a successful parry makes the character freezes at the same time with the parry motion.
→ This is currently under investigation. We will fix it as soon as possible.
■ Event notifications appear when there are no event rewards available.
→ This is also currently under investigation. We will fix it as soon as possible.
■ Magnetic field damage does not apply to some spaces inside the opposing faction's magnetic field in the battlefield “Gella”.
→ We are currently investigating. We'll fix it as soon as possible.
■ When earning WP as a reward for accumulating points for World Pass events, castle-shaped points are also displayed as well.
→ Castle points are not awarded as a cumulative point reward for World pass.
■ Earning a new outfit doesn't unlock a main character
→ When you restart the game client, the main character will be unlocked normally.
■ A character is stuck in a specific location and cannot move.
→ Recall (B) keystroke to continue playing normally.
■ DLSS 3 feature is not supported with the Nvidia RTX 40 series graphics cards.
→ We're working closely with Nvidia to ensure we can support the latest technologies like DLSS in early access.
■ Occasional Game crashes
→ 1. If your PC specifications are lower than the recommended specifications, please change the game settings as the instruction below.
1) Press [Esc] in the lobby screen and click [Settings].
2) Lower the overall [Quality] of the game.
3) Disable environment interactions, character special effects, and detailed corpse-stone effects.
4) Change the antialiasing settings in [Display] to FXAA.
5) Disable motion blur, and threaded resource rendering from [Advanced Settings]
→ 2. If you are still experiencing crashes after changing your settings, please try the following solution:
1) Press Win + R to open the Run window and enter %LocalAppData%\Warhaven\Saved\Config\WindowsClient
2) Delete GameUserSettings.ini once the folder opens
3) Restart to reset the settings. (This resets your previous settings.)