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Abnormal Item Acquisition Handling Notice

Dear Metas

Greetings!

We have detected that due to a system data malfunction between May 28 and May 29, your character may have abnormally acquired game items (event check-in rewards) beyond the expected amount.
To ensure fair gameplay for all Players, we will implement the following solutions:


For affected Meta-Humans,

1. If the abnormally acquired items are Insufficient compared to the normal threshold, we will provide corresponding item compensation.
2. If the abnormally acquired items fall within the normal threshold range, you may keep them without any action required.
3. For portions where the abnormally acquired items significantly exceed the normal threshold, we will reclaim these items by June 9.


We sincerely apologize for any inconvenience caused!

If you have any questions regarding this solution, please contact us anytime via the in-game feedback platform.

The Once Human Project Team