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Accumulative Playtime Issue & Compensation



Hello Agents,

It has come to our attention that the Christmas and New Year Accumulative Playtime event resets daily, which was not intended.

Since these were content-related oversights, we’re granting the following during the scheduled maintenance on January 11, 2022 UTC:
  • To all players who logged in during the Christmas Accumulative Playtime event period but have not received their reward after the past 8 hours:
    • We will send a White Bear Pajamas Box to all users who have not received it yet.
  • To all players who logged in during the New Year Accumulative Playtime event period but have not received their reward after the past 8 hours:
    • We will send an S Guaranteed D Component: Gear to all users who have not received it yet.
  • To all players:
    • Due to the inconvenience, Compensation Items will be distributed to all users.
Compensation Items
  • x2 Sector Pass Selectable Box ver.2.0
  • x10 Fast Dual Recovery Capsule
  • x1 Maid Celine Voucher (3-Day)
  • x1 Gardening Voucher (3-Day)

We apologize for the inconvenience and thank you for your understanding.

If you have any concerns or bug reports, you may contact us at:
https://www.closersonline.com/support/qna/

Or send us an email to:
[email protected]

Monthly Attendance Renewal – January



Monthly Attendance Renewal
Month of January


The Monthly Closers Attendance Rewards has been updated!

Receive item rewards when you log in to Closers beginning on the first of every month and continuing until the last day of your log-in!

Day
Item Name
1
x1 Elite Status (1-Day)
2
x1 Perfect PNA Evolution Kit
3
x1 Maid Celine Voucher (3-Day)
4
x1 Gardening Voucher (3-Day)
5
x1 Hair Dyeing Ampoule
6
x1 Advanced Mutation Material Capsule
7
x1 Slot Type Modification Tool
8
x1 Skill Cube Box (1 kind)
9
x1 Sector Pass Selectable Box ver.2.1
10
x10 Gear Booster Fuel I
11
x1 Transcendental Elixir
12
x5 T1 Colored Chip Selectable Box
13
x10 Quality Assurance Seal
14
x20 Pet Core
15
x2 Splendid D Component: Gear
16
x1 Splendid D Component: Costume
17
x1 Alpha Equalizer
18
x1 Advanced Mutation Material Capsule
19
x1 T2 Colored Chip Selectable Box
20
x10 Gear Booster Fuel I
21
x1 Sector Pass Selectable Box ver.2.1
22
x1 UMP +1,000
23
x1 Gear Booster Fortifier
24
x1 Transcendental Elixir
25
x1 T1 Platinum Chip Selectable Box
  • Consumable items will be removed on December 31, 2023 UTC.

Year-End Closers Party! Discord Event



Year-End Closers Party!

The year may be winding down, but the celebrations continue! Have a party and invite your closest friends and loved ones.

[h2]Event Location[/h2]

Closers Official Discord Server


[h2]Event Schedule[/h2]

Timezone
Schedule
UTC
December 30, 2022 at 12:00 AM – January 10, 2023 at 2023 at 12:00 AM
PST
December 29, 2022 at 4:00 PM – January 9, 2023 at 2023 at 4:00 PM
GMT+7
December 30, 2022 at 7:00 AM – January 10, 2023 at 2023 at 7:00 AM

[h2]Mechanics[/h2]


 
  • Use the ‘Selfie’ feature in-game and take a screenshot based on your chosen category:
    • Solo (1 character)
    • Pairs (2 characters)
    • Group (minimum of 3 – max of 5 members)
 
  • The following must be accomplished while taking the screenshot to make it a valid entry:
    • Make sure that the ‘Add Watermark’ option is turned on in the Camera settings for the Closers Online logo to appear in the results.
    • Make sure that all character names can be clearly seen in the screenshot; otherwise, the entry will be invalid.
    • Make sure that the event rules were followed accordingly (see Event Rules below).

 
  • After taking a screenshot, post your entry according to the category with your Year-end message
    • You may send a New Year’s greeting to Closers, your friends, crewmates, or anyone else you care about. It doesn’t have to be about the year that has just ended. It can be a message you wish to convey in anticipation of 2023!
    • Discord Channels:
      • #solo_year_end_party – for Solo category
      • #pair_year_end_party – for Pair category
      • #group_year_end_party – for Group category
    • You can only join once (1 Discord account = 1 Closers account) in any category during the event.
      • Example: If you already joined the ‘Solo’ category, your ‘Pair’ entry will be invalid.


Sample Entry

Cheers to a New Year! Hoping for everyone’s wishes will come true, more monsters to fight, and new memories to have, especially with my buddies in-game!



For the Pair and Group categories, only one representative should send in the entry.

Each member would receive a prize if a specific pair or group won.
• Note: If you have submitted more than one entry, we will only refer to the first entry submitted. So, if more than one representative posted an entry, we will refer to the first representative who posted the entry.
• If a participant joined again, but with a different pair or group, that individual would be disqualified.



[h2]Criteria for judging[/h2]

[h3]35% Creativity and Originality of Message[/h3]
  • How your message was thoughtfully created.

[h3]35% Creativity and Originality of Screenshot[/h3]
  • How well did the screenshot capture the character/s. Visually appealing.

[h3]20% Relevance to the theme[/h3]
  • How closely do the screenshot and message resemble New Year or a party! How well it interprets and reminds the judges of the New Year theme.

[h3]10% Audience Impact[/h3]
  • :heart:votes in Discord (Any other Discord reacts will not be counted)


[h2]Prizes[/h2]

[h3]Year-End Closers Party! Rewards[/h3]


[h3] Solo (max of 5 participants) [/h3]
5 Solo = 5 individual winners

► 1,000 N-coins each participant ◄



[h3] Pair (max of 2 participants) [/h3]
5 Pairs = 10 individual winners

► 1,000 N-coins each participants ◄



[h3] Group (minimum of 3 participants – max of 5 participants per group) [/h3]
4 Groups = Maximum of 20 individual winners

► 1,000 N-coins each participants ◄



[h3] All participants (Winners and Non-winners) [/h3]
► X10 Hair Dyeing Ampoule (non-tradable) ◄

• Rewards will be given right after the winner announcement on January 10, 2023 UTC.
• This item expires on December 31, 2023 at on 9:00 am UTC.

N-coin rewards will be given during the January 11th maintenance

[h2]Rules and Reminders[/h2]
  • One entry per Discord account and Closers account.
  • All participants including those who didn’t win must adhere to the event’s rules and procedures for the participation reward.
  • Adding speech or adjustments to your screenshots is not required but can count toward the 10% Creativity of Screenshots score if you choose to do so.
  • All entries must be made by the submitter specifically for the purpose of this contest.
  • Entries should be submitted in image form only, such as PNG or JPEG (GIF, Video, etc., will not be valid).
  • All participants’ Character Names should be seen and identified in the screenshot entry; otherwise, the whole entry will be invalid.
  • No explicit contents are allowed to be seen in the entry. Any entry that can make others feel offended or uncomfortable will be removed with or without permission from the Naddic staff.
  • Once you have submitted your entry, you agree that we may post it publicly on our official channels (Website, Steam, and SNS)
  • If you have submitted more than one entry, we will only refer to the first entry submitted.
  • If you need to change or edit your entry or post, remove your first entry, then re-submit it again before the event ends.
  • Naddic team can remove non-related entries or discussions in the event channel.
  • If you have any inquiries, concerns, or reports, contact us at [email protected].

December 27 Temporary Server Maintenance



Hello Agents,

Temporary maintenance will be conducted according to the following schedule per time zone:

Schedule by time zone
  • December 27, 2022 at 7:00 am - 8:00 am UTC
  • December 26, 2022 at 11:00 pm - December 27, 2022 at 12:00 am PST
  • December 27, 2022 at 2:00 pm - 3:00 pm GMT+7

This is to address the following concerns:
    [h3]Weekly Mission: Fatigue[/h3]
    • The Weekly Mission: Fatigue has been included to the mission list. After this temporary maintenance, it will be removed acccordingly.
  • [h3]Sylvi’s Holy Night Bunny Costume[/h3]
    • The current name of Sylvi’s Holy Night Bunny Top is “Seha’s Holy Night Bunny Top”. After this maintenance, the name of this costume will be corrected.

We appreciate your patience and apologize for the inconvenience this has caused.

In addition, we will offer a Compensation Package for this temporary maintenance during the next scheduled server maintenance.

If you have any concerns or bug reports, you may contact us at:
https://www.closersonline.com/support/qna/

Or send us an email to:
[email protected]

Pre-Patch Notice for January 11 Update



Hello Agents,

We are pleased to inform everyone that after the January 11, 2023 update, there will be renewals in the game.

Please keep the following information in mind:
  • Advance Notice: Inability to craft and use Transcendence Stone Item after the Transcendence System Renewal

    • The Gear Transcendence System will be renamed ‘Upgrade System‘ following the January 11, 2023 update.
    • Original Transcendence Stone Item will be unavailable to craft or use after the Upgrade System update.
    • All Transcendence Stone and Condensed Transcendence Stone Items from the Craft Machine NPC Craft List would be removed.
    • Unused Transcendence Stone can be converted into an Extract Box from the craft machine using the existing method or directly into Craft Material Item by right-clicking on the Transcendence Stone Status.
    • Including the [ Condensed Transcendence Stone Extract Box ] item, which will be added as a new craft recipe on January 11, 2023, all Transcendence Stone Extract Boxes will maintain the craft recipe for one year, starting on January 11, 2023. And then, all Transcendence Stone extract Box Craft recipes’ including [ Condensed Transcendence Stone Extract Box ] item will be removed, during the first game update in January 2024.
     Notes
  • When a "Condensed Transcendence Stone" is refunded, "Transcendence Stone" will be provided as the quantity will be based on the "Condensed Transcendence Stone Craft Required".
  • The required amount of materials for Transcendence Stone Craft will be refunded by right-clicking ‘Transcendence Stone’.
  • If you used ‘Transcendental Elixir’ to create Condensed Transcendence Stone, you can get a restoration by contacting Naddic Customer Support within 7 days of the craft day.

Further details will be discussed in a separate notice which will be announced along with the update.
  • Babel Program First Reward Reset and Reward Renewal
    • After the maintenance on January 11, 2023 UTC, the receipt status of ‘the first reward’ that can be claimed when first clearing a floor will be reset, and reward items will be renewed.
    • As the Reward receipt status will be reset and rewards will be changed after the January 11, 2023 maintenance, please make sure to check for any unclaimed rewards and receive them all.
  • Investigation Group Weekly Reward Claim Count and Reward Improvement
    • After the January 11, 2023 maintenance, the Investigation Group Entrance Day will be removed, allowing players to enter every day.
    • [Legion Commander Confrontation : Machine King Belphegor] Investigation Group’s Weekly Reward claim count is 3, and rank rewards will be improved a lot.
    • Please ensure that investigation group rewards are obtained prior to the January 11, 2023 maintenance.
Thank you for your understanding.

If you have any concerns or bug reports, you may contact us at:
https://www.closersonline.com/support/qna/

Or send us an email to:
[email protected]