๐๐๐ซ๐ฏ๐๐ซ ๐๐๐ข๐ง๐ญ๐๐ง๐๐ง๐๐ ๐๐จ๐ญ๐ข๐๐ข๐๐๐ญ๐ข๐จ๐ง
[p]The server is currently undergoing scheduled maintenance.[/p][p]๐๐ฎ๐ซ๐๐ญ๐ข๐จ๐ง: July 14, 2025, 2:00 โ July 17, 2025, 5:00 (UTC)[/p][p]๐๐ฉ๐๐๐ญ๐ ๐๐ฎ๐ฆ๐ฆ๐๐ซ๐ฒ:[/p][p]The maintenance will finalize the server and client configuration updates for the S1 new season content. After the server resumes, please update the game to the latest version via your app store. To avoid compatibility issues, we recommend fully uninstalling the previous version before reinstalling.[/p][p]
[/p][p]๐๐จ๐ญ๐ข๐๐ ๐จ๐ง ๐๐๐ข๐ฅ๐ฒ ๐๐๐๐ซ๐๐ฌ๐ก ๐๐ข๐ฆ๐ ๐๐๐ฃ๐ฎ๐ฌ๐ญ๐ฆ๐๐ง๐ญ:[/p][p]Starting from this version, the ๐๐๐ข๐ฅ๐ฒ ๐ข๐ง-๐ ๐๐ฆ๐ ๐ซ๐๐๐ซ๐๐ฌ๐ก ๐ญ๐ข๐ฆ๐ ๐ก๐๐ฌ ๐๐๐๐ง ๐๐๐ฃ๐ฎ๐ฌ๐ญ๐๐ ๐ญ๐จ ๐๐:๐๐ ๐๐๐.[/p][p]As this change affected the server opening time for this update, a ๐๐จ๐ฆ๐ฉ๐๐ง๐ฌ๐๐ญ๐ข๐จ๐ง ๐จ๐ ๐๐๐ ๐๐ฒ๐ซ๐ฆ๐๐ซ๐ซ๐จ๐ฐ will be issued to all players via in-game mail, along with the relevant post-launch rewards.[/p][p]
[/p][p]๐๐จ๐ฌ๐ญ-๐๐๐ข๐ง๐ญ๐๐ง๐๐ง๐๐ ๐๐จ๐ญ๐ โ ๐๐ฅ๐๐๐ค ๐๐๐ซ๐๐๐ง ๐๐ฌ๐ฌ๐ฎ๐:[/p][p]Some players may experience a black screen after updating the game once maintenance is complete. This is often caused by conflicts with previous installation files or connection timeouts.[/p][p]If this occurs, please try the following steps:[/p][p] ๐๐ ๐ฎ๐ฌ๐๐ซ๐ฌ:[/p][p] ยท Ensure your system is Windows 10 or higher (macOS is not supported).[/p][p] ยท Manually delete the game folder from your Steam directory, then reinstall.[/p][p] ยท If any files remain after uninstalling via Steam, delete them manually.[/p][p] ๐๐ง๐๐ซ๐จ๐ข๐ ๐ฎ๐ฌ๐๐ซ๐ฌ:[/p][p] ยท Completely uninstall and reinstall the game.[/p][p] ยท No need to manually delete folders.[/p][p]
[/p][p]Note: After reinstalling, the game may display a temporary black screen on first launch. Please restart the app multiple times if needed. In rare cases, the issue may be caused by a timeout when accessing the following patch list server:[/p][p][/p][p] https://down.dragongamena.com/Static/outer/patch_list[/p][p][/p][p]If the issue persists, please provide the following for further support:[/p][p]1.Your device model and OS version[/p][p]2.Game log files from the following locations:[/p][p] ยท PC: Steam\\steamapps\\common\\Dragonheir Silent Gods\\logs[/p][p] ยท Android: Android/data/com.sgra.dragon/files[/p][p]
[/p][p]Please locate files ending in .log (e.g., dragon_log_20250714.log). Compress and send them to our support team.[/p][p]Thank you for your patience and continued support. We look forward to welcoming you back after the update.[/p][p]![]()
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[/p][p]๐๐จ๐ญ๐ข๐๐ ๐จ๐ง ๐๐๐ข๐ฅ๐ฒ ๐๐๐๐ซ๐๐ฌ๐ก ๐๐ข๐ฆ๐ ๐๐๐ฃ๐ฎ๐ฌ๐ญ๐ฆ๐๐ง๐ญ:[/p][p]Starting from this version, the ๐๐๐ข๐ฅ๐ฒ ๐ข๐ง-๐ ๐๐ฆ๐ ๐ซ๐๐๐ซ๐๐ฌ๐ก ๐ญ๐ข๐ฆ๐ ๐ก๐๐ฌ ๐๐๐๐ง ๐๐๐ฃ๐ฎ๐ฌ๐ญ๐๐ ๐ญ๐จ ๐๐:๐๐ ๐๐๐.[/p][p]As this change affected the server opening time for this update, a ๐๐จ๐ฆ๐ฉ๐๐ง๐ฌ๐๐ญ๐ข๐จ๐ง ๐จ๐ ๐๐๐ ๐๐ฒ๐ซ๐ฆ๐๐ซ๐ซ๐จ๐ฐ will be issued to all players via in-game mail, along with the relevant post-launch rewards.[/p][p]
[/p][p]๐๐จ๐ฌ๐ญ-๐๐๐ข๐ง๐ญ๐๐ง๐๐ง๐๐ ๐๐จ๐ญ๐ โ ๐๐ฅ๐๐๐ค ๐๐๐ซ๐๐๐ง ๐๐ฌ๐ฌ๐ฎ๐:[/p][p]Some players may experience a black screen after updating the game once maintenance is complete. This is often caused by conflicts with previous installation files or connection timeouts.[/p][p]If this occurs, please try the following steps:[/p][p] ๐๐ ๐ฎ๐ฌ๐๐ซ๐ฌ:[/p][p] ยท Ensure your system is Windows 10 or higher (macOS is not supported).[/p][p] ยท Manually delete the game folder from your Steam directory, then reinstall.[/p][p] ยท If any files remain after uninstalling via Steam, delete them manually.[/p][p] ๐๐ง๐๐ซ๐จ๐ข๐ ๐ฎ๐ฌ๐๐ซ๐ฌ:[/p][p] ยท Completely uninstall and reinstall the game.[/p][p] ยท No need to manually delete folders.[/p][p]
[/p][p]Note: After reinstalling, the game may display a temporary black screen on first launch. Please restart the app multiple times if needed. In rare cases, the issue may be caused by a timeout when accessing the following patch list server:[/p][p][/p][p] https://down.dragongamena.com/Static/outer/patch_list[/p][p][/p][p]If the issue persists, please provide the following for further support:[/p][p]1.Your device model and OS version[/p][p]2.Game log files from the following locations:[/p][p] ยท PC: Steam\\steamapps\\common\\Dragonheir Silent Gods\\logs[/p][p] ยท Android: Android/data/com.sgra.dragon/files[/p][p]
[/p][p]Please locate files ending in .log (e.g., dragon_log_20250714.log). Compress and send them to our support team.[/p][p]Thank you for your patience and continued support. We look forward to welcoming you back after the update.[/p][p]