1. Monster Hunter Wilds
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  3. Troubleshooting & Known Issues

Troubleshooting & Known Issues

We've put up a troubleshooting guide.
Please consult this guide if you are experiencing any issues with the game.

Please ensure you've followed the steps below to rule out problems with your PC, Steam, or the game’s files.

[h2]Troubleshooting[/h2]
[h3]
  1. Check the game’s system requirements
  2. Add the game’s folder and files to your anti-virus program’s exception / exclusion list
  3. Give administrator privileges to Steam and the game
  4. Update your Video/Graphics Drivers and Windows Operating System
  5. Check your graphics driver settings & computer power settings
  6. Update DirectX
  7. Update your Windows Media Player codecs
  8. Verify the game’s cache in Steam
  9. If you are experiencing issues with game stability, please confirm that there are no other applications running at the same time.
  10. If you are experiencing issues with game stability, delete your shader cache files.
  11. If you are experiencing crashes caused by insufficient VRAM while performing shader warming, please contact Intel Corporation or the PC vendor.
  12. If Frame Generation option is grayed out and cannot be enabled, please turn on “GPU scheduling”

Click the URL below for more information on the required steps (English only):[/h3]

[h3]Monster Hunter Wilds Beta test Troubleshooting[/h3]



[h2]Open Beta Test: Known issues[/h2]
[h3]
  1. It has been confirmed that afterimage noise may occur in certain environments when Frame Generation is enabled. This will be fixed in the full version of the game.
  2. When using NVIDIA DLSS and repeatedly changing the Upscaling Mode, VRAM usage may increase, causing the framerate to drop or the game to crash on certain PCs.
    If this happens, please restart the game.
  3. If you have prioritized Quest Members in voice chat and are in a Link Party, and then proceed to go on multiple quests with the same Quest Members, sometimes players using the Steam version of the game will gradually become inaudible.
  4. We have also received reports of issues such as the game not starting.
    If this is not resolved by updating your graphics card driver to the latest version, please try a clean reinstallation of the driver.
[/h3]


[h2]Concerning the Open Beta Test[/h2]


[h3]The purpose of this test is to allow players to experience a limited portion of Monster Hunter Wilds and also to verify various technical aspects such as network load and overall operation prior to the game's full release.

Please note that the final product is still in development. Certain aspects such as game specifications and balance may differ in the full version.
We are committed to ensuring the quality of the final product.[/h3]