Steam 暂停中国区销售,致力于提升用户体验
[p]在《Sunderfolk》上线后的前五周,我们收到了来自中国玩家的反馈,部分玩家表示自己在游玩本游戏时遇到了一些问题。这些问题包括:未在共同 Wi-Fi 下与好友游玩时出现的连接问题,以及下载安卓版《Sunderfolk》控制器程序时遇到的困难。我们仔细研究了具体问题后,意识到本游戏目前在中国地区的体验尚未达到预期的质量水平。 [/p][p]
[/p][p]我们探讨了多种改善体验的方案,但所有的方案都无法尽快解决问题。因此,我们做出了艰难的决定:在 Steam 平台的中国地区暂时停止销售,然后研究长期解决方案,改善该地区所有玩家的游戏体验。[/p][p]
[/p][p]已经购买游戏的玩家仍可继续游玩。我们还会继续通过 Steam 发布更新和补丁,也会继续更新中文文本。此外,我们已与 UU 加速器达成合作,该加速器可以免费支持游玩《Sunderfolk》,使用 Steam 版本以及连接控制器APP时,能显著改善玩家的联机体验。我们会继续探索改善中国玩家体验的方法,让大家与其他地区的玩家享受一样的游戏乐趣。[/p][p]
[/p][p]非常感谢大家的支持,我们期待尽快解决这些问题,然后在 Steam 中国地区恢复销售。[/p][p][/p][p]===[/p][h2][/h2][h2]Steam Sales Paused in China as We Work to Improve Experience[/h2][p][/p][h3]We're investigating long-term solutions for connectivity and access issues in the China region.[/h3][p][/p][p]Sales in China are paused while we work on lasting fixes. Current players can keep playing, with updates, support, and UUBooster connectivity improvements ongoing.[/p][p]
[/p][p]After the first five weeks of Sunderfolk's launch, we've heard feedback from players in China indicating that some have experienced issues when playing the game. This includes connectivity problems when not playing on local Wi-Fi and challenges accessing the Android version of the Sunderfolk controller mobile app. After taking a close look at the specific issues, we realize that the experience in China does not currently measure up to the level of quality we strive to achieve for our players. [/p][p]
[/p][p]We explored several options to improve the experience but none offered a quick solution. Because of this, we've made the difficult decision to temporarily suspend Steam sales in China while we investigate long-term solutions to improve the experience for all players within the region.[/p][p]
[/p][p]Existing players that have already purchased the game will continue to be able to play. We will continue to release updates and patches via Steam, and will continue to support Chinese as a language. Additionally, we've managed to secure UUBooster support for Sunderfolk which can greatly improve the connectivity experience for players when used with the Steam version as well as on connecting controllers. We will continue investigating ways to improve the experience for players in China to match other regions.[/p][p]
[/p][p]We greatly appreciate your support and look forward to turning on Steam sales in China as soon as these issues have been addressed.[/p]
[/p][p]我们探讨了多种改善体验的方案,但所有的方案都无法尽快解决问题。因此,我们做出了艰难的决定:在 Steam 平台的中国地区暂时停止销售,然后研究长期解决方案,改善该地区所有玩家的游戏体验。[/p][p]
[/p][p]已经购买游戏的玩家仍可继续游玩。我们还会继续通过 Steam 发布更新和补丁,也会继续更新中文文本。此外,我们已与 UU 加速器达成合作,该加速器可以免费支持游玩《Sunderfolk》,使用 Steam 版本以及连接控制器APP时,能显著改善玩家的联机体验。我们会继续探索改善中国玩家体验的方法,让大家与其他地区的玩家享受一样的游戏乐趣。[/p][p]
[/p][p]非常感谢大家的支持,我们期待尽快解决这些问题,然后在 Steam 中国地区恢复销售。[/p][p][/p][p]===[/p][h2][/h2][h2]Steam Sales Paused in China as We Work to Improve Experience[/h2][p][/p][h3]We're investigating long-term solutions for connectivity and access issues in the China region.[/h3][p][/p][p]Sales in China are paused while we work on lasting fixes. Current players can keep playing, with updates, support, and UUBooster connectivity improvements ongoing.[/p][p]
[/p][p]After the first five weeks of Sunderfolk's launch, we've heard feedback from players in China indicating that some have experienced issues when playing the game. This includes connectivity problems when not playing on local Wi-Fi and challenges accessing the Android version of the Sunderfolk controller mobile app. After taking a close look at the specific issues, we realize that the experience in China does not currently measure up to the level of quality we strive to achieve for our players. [/p][p]
[/p][p]We explored several options to improve the experience but none offered a quick solution. Because of this, we've made the difficult decision to temporarily suspend Steam sales in China while we investigate long-term solutions to improve the experience for all players within the region.[/p][p]
[/p][p]Existing players that have already purchased the game will continue to be able to play. We will continue to release updates and patches via Steam, and will continue to support Chinese as a language. Additionally, we've managed to secure UUBooster support for Sunderfolk which can greatly improve the connectivity experience for players when used with the Steam version as well as on connecting controllers. We will continue investigating ways to improve the experience for players in China to match other regions.[/p][p]
[/p][p]We greatly appreciate your support and look forward to turning on Steam sales in China as soon as these issues have been addressed.[/p]