Live campaign in maintenance - FOLLOW THIS POST for GAME UPDATES
A few hours ago the live capaing ran into database issues and developers are working to fix it. Meanwhile players are invited to log into the training server instead (which is a permanent intermission mode with unlimited supplies). Our apologies and thank you for your patience.
More details from TMAN, community manager:
A crazy couple days here at RAT HQ as we have battled "wack a mole" with issues on the live server. The campaign server has been degrading for the last few days despite our efforts to debug. We see no other option but to scrap the rest of the campaign as we are unable to replicate the DB issues on our test server. In effect, we need the live server game to keep testing and debugging..... So, since the Axis own 79% of the map and 3 of the 9 Allied factories we calling Campaign #167 an Axis WIN!
DAMAGE CONTROL REPORT:
All hands on deck here at CRS to try and resolve our database issues that in the end, prevented Axis players from logging into the game in the Axis Army persona. Although problems have been building in the last days, it was at this point earlier today that we locked the arena and suspended the campaign. We are looking at 1.36 Garrison naming data files throwing a hissy fit but lord knows I'm no techie...
The Leadership team has evaluated our options and have declared the Axis as victors in Campaign #167. The Axis had captured 79% of the map (starting at 45%) and had captured 3 of the 9 Allied factory towns. Although it can be said that the Allies had never given up and defended with fierce determination the likelihood of a turnaround was slim. This is never the way we want any campaign to end and we are working with great determination to fix our issues.
A little more background: Since these critical issues came to light during the past week we have worked to try and replicate the problems on our testing servers. We have been unsuccessful. In then end we felt that by suspending the campaign, we can use the live server logs and the suspended campaign itself to help us debug. We don't feel it would be a wise use of our time to try and restart the campaign where we left off because the Axis were so close to victory conditions, so we are focused on getting setup and ready for the start of Campaign #168.
How will that work? We will be starting #168 in Tier 3 (Americans come in at Tier 6). When? We are not sure.... We will likely be working at this problem for days as opposed to hours. We want to make sure that when we start #168 that we are rock solid!
We intend to update this thread every 12 - 24 hours. When the start of #168 is known you will all be given 24 hours notice before the start. We will post here and our through our blast email.
Hey, WWII Online supporters - thanks for your patience. We need you to know we are 100% focused on this so stay positive!
Take this time to sharpen your skills on the Training Server - ALL EQUIPMENT IS UNLOCKED FOR ALL PLAYERS ON THE TRAINING SERVER. You know there will be still be good fights ! Get in there!
Again, watch this thread for updates.
More details from TMAN, community manager:
A crazy couple days here at RAT HQ as we have battled "wack a mole" with issues on the live server. The campaign server has been degrading for the last few days despite our efforts to debug. We see no other option but to scrap the rest of the campaign as we are unable to replicate the DB issues on our test server. In effect, we need the live server game to keep testing and debugging..... So, since the Axis own 79% of the map and 3 of the 9 Allied factories we calling Campaign #167 an Axis WIN!
DAMAGE CONTROL REPORT:
All hands on deck here at CRS to try and resolve our database issues that in the end, prevented Axis players from logging into the game in the Axis Army persona. Although problems have been building in the last days, it was at this point earlier today that we locked the arena and suspended the campaign. We are looking at 1.36 Garrison naming data files throwing a hissy fit but lord knows I'm no techie...
The Leadership team has evaluated our options and have declared the Axis as victors in Campaign #167. The Axis had captured 79% of the map (starting at 45%) and had captured 3 of the 9 Allied factory towns. Although it can be said that the Allies had never given up and defended with fierce determination the likelihood of a turnaround was slim. This is never the way we want any campaign to end and we are working with great determination to fix our issues.
A little more background: Since these critical issues came to light during the past week we have worked to try and replicate the problems on our testing servers. We have been unsuccessful. In then end we felt that by suspending the campaign, we can use the live server logs and the suspended campaign itself to help us debug. We don't feel it would be a wise use of our time to try and restart the campaign where we left off because the Axis were so close to victory conditions, so we are focused on getting setup and ready for the start of Campaign #168.
How will that work? We will be starting #168 in Tier 3 (Americans come in at Tier 6). When? We are not sure.... We will likely be working at this problem for days as opposed to hours. We want to make sure that when we start #168 that we are rock solid!
We intend to update this thread every 12 - 24 hours. When the start of #168 is known you will all be given 24 hours notice before the start. We will post here and our through our blast email.
Hey, WWII Online supporters - thanks for your patience. We need you to know we are 100% focused on this so stay positive!
Take this time to sharpen your skills on the Training Server - ALL EQUIPMENT IS UNLOCKED FOR ALL PLAYERS ON THE TRAINING SERVER. You know there will be still be good fights ! Get in there!
Again, watch this thread for updates.