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  3. Early Access Day 13 Hotfix & Known Issue(Completed)

Early Access Day 13 Hotfix & Known Issue(Completed)

[p][/p][p][/p][h3]Server Maintenance Notice[/h3][p]To improve service stability, server maintenance will be conducted.[/p][p]We apologize for the inconvenience caused by this unexpected maintenance.[/p][p][/p][h3]Maintenance Schedule[/h3]
  • [p]Feb 10, 07:00 ~  Feb 10, 09:00 (UTC)[/p]
  • [p]Feb 9, 23:00 ~  Feb 10, 01:00 (PT)[/p]
  • [p]Feb 10, 08:00 ~  Feb 10, 10:00 (CET)[/p]
  • [p]Feb 10, 07:00 ~  Feb 10, 09:30 (UTC)[/p]
  • [p]Feb 9, 23:00 ~  Feb 10, 01:30 (PT)[/p]
  • [p]Feb 10, 08:00 ~  Feb 10, 10:30 (CET)[/p]
[p][/p][h3]Maintenance Details[/h3]
  • [p]Fixed issues related to the Marketplace[/p]
    • [p]Resolved an issue where items in certain categories could not be reclaimed or registered[/p]
    • [p]Resolved an issue where items in certain categories were not being displayed[/p]
  • [p]We’ve mitigated an issue where a session could suddenly freeze during gameplay and, after some time, automatically return you to the lobby.[/p]
  • [p]\[New] Fixed an issue where players could enter Squad mode from Solo mode.[/p]
[p][/p][h3]Known Issues[/h3]
  • [p]Some objects in the Interval Zone may appear incorrectly.[/p]
  • [p]When attempting matchmaking, a message may intermittently appear stating that the player is already in matchmaking or in a game.[/p]
  • [p]In some cases, the client may crash when changing floors or while spectating.[/p]
  • [p]There is an issue where the hit effects and related HUD do not display correctly when a character is hit by the Smasher's slam attack.[/p]
  • [p]In rare cases, players may be unable to control their character after starting a match and be unable to play normally.[/p]
    • [p]If this issue occurs, please contact the Help Center so we can review the case and provide assistance. [/p]
    • [p]Be sure to include the time the issue occurred and your username in your inquiry.[/p]
  • [p]There is an intermittent issue where the game may crash during shader compilation.[/p]
  • [p]We’re also investigating a problem where, due to the anti-cheat security system, some environments may experience a temporary connection block.[/p]
    • [p]If this happens, please reinstall the game and try launching it again.[/p]
    • [p]This game is supported based on the Windows 11 environment. On operating systems that are not yet supported, such as Linux or Windows 10, stable gameplay may not be possible.[/p]
[p][/p][h3]Important Notice[/h3]
  • [p]Matchmaking will be disabled starting 30 minutes before maintenance begins.[/p]
  • [p]If maintenance starts while you are in-game, there is a risk of item loss.[/p]
  • [p]Please make sure to safely exit the game before maintenance begins.[/p]
[p][/p][p]We will continue to do our best to provide a better and more stable gameplay experience.[/p][p][/p][p]Thank you.[/p][p][/p][p][/p]
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