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AI Cabin Crew: Taking Teamwork to New Heights - Devlog#8



Hi Cabin Crew!

We hope you have been enjoying the things we have been talking about up until this point and we will have much more to share in the future. If you’re new here, don’t forget to join our Discord channel to stay up to date with the latest news from our team regarding Cabin Crew Life Simulator as well as our other projects.

As the name of the game suggests, you won’t be able to serve passengers without the help of the cabin crew. Especially on larger planes, the number of passengers increases, and so does the list of tasks. We have plans to implement a multiplayer mode in version 1.0, but for now, let’s talk about your AI colleagues. What tasks can they handle?



We’ve spent over three months perfecting the AI features, and we’re still improving them. It’s a challenging task, as flight attendants have to work in the tight space of the galley, both on the ground and at altitudes over 30,000 feet. Assigning tasks to each AI is quite complex, requiring us to divide the cabin into clear zones, just like real-life flight attendants do.

In the EA version, when you reach the Senior level, you’ll be assigned to work alongside other attendants, both male and female, from various countries. Each one will have a brief introduction for you to learn more about your colleagues. And of course, the crew members are assigned randomly—you won’t be able to hire or freely choose them like in other professions.


[h2]What tasks can they help you with?[/h2]

[h2]Ticket Checking:[/h2]

When the airline requires ticket checks, you can assign them to verify passengers’ tickets at the gate before boarding. During this time, you can focus on other tasks such as inspecting safety equipment or preparing the galley. But keep in mind, they can make mistakes too.



[h2]Safety Checks:[/h2]

While you’re inspecting the lavatories or handling cargo, you can assign a flight attendant to conduct passenger safety checks, ensuring seat belts are fastened or tray tables are stowed.



[h2]Cargo Handling:[/h2]

For larger aircraft with a substantial amount of cargo, moving everything from the catering truck by yourself can take a long time. That’s why you can assign some attendants to take on this task.



[h2]Safety Demonstrations:[/h2]

Naturally, after passengers have boarded, you and the crew need to conduct the safety demonstration. For this task, we’ve included a small minigame requiring you to perform certain actions before the attendants present the safety instructions.

[h2]Passenger Service:[/h2]

You’ll assign zones to the attendants for service. For example, if the plane has three sections (front, middle, and rear), you might handle the front section while other attendants cover the middle and rear sections.



[h2]Trash Collection:[/h2]

While you conduct pre-landing safety checks, other attendants can help collect trash from passengers quickly.

[h2]A Small Challenge:[/h2]

However, there’s one thing that might disappoint you a bit. Not every attendant will work diligently or follow your instructions. Some may just sit there and refuse to perform tasks. You can submit performance evaluations for attendants after each flight. Finally, we encourage you to offer a small bonus to boost their productivity, ensuring a safe flight and excellent service for passengers. Doesn’t that sound better?


Wishlist Cabin Crew Life Simulator now!

https://store.steampowered.com/app/2959610

How to Impress Passengers and Earn Rewards - Devlog #7


Hello Cabin Crew !

In the previous section, you learned more about the scoring mechanics and how to advance quickly. Ensuring flight safety is the top priority, so you must carefully inspect safety equipment and operate the galley correctly.

The rest is all about service. The better the service, the more rewards you’ll earn, and the faster you’ll advance.

- So how can you satisfy customers on every flight to receive the best reviews and well-deserved bonuses?



Compared to most simulator games, customers/NPCs typically perform pre-programmed actions, and when you serve them correctly, they simply leave, making way for the next customer.

But in Cabin Crew Life Simulator, passengers are much more demanding. Each passenger has their own personality, voice, and unique attributes. In the free DEMO available on Steam, passengers might compliment your appearance if you meet their needs but could also complain if you forget or fail to serve them properly.

In the Early Access version, we’ve added a review system. If your actions annoy passengers, they will leave negative reviews about your service, potentially causing you to lose all rewards for that flight.

Passenger needs will vary on every flight. Some may be noisy, others prone to air sickness, some will constantly want your attention, or might have health issues. Pay attention to their signals and address their needs promptly to ensure a safe and pleasant flight.

Passengers can also cheat, so don’t trust anyone blindly. They may use fake tickets to sneak onto the flight or simply make honest mistakes. Always double-check their tickets when the airline requires it before they board.


[h2]1. Ensure Passenger Safety[/h2]

Of course, safety first. Always verify safety regulations before takeoff and landing. Make sure passengers are seated with their seatbelts fastened, tray tables stowed, and window shades open.
Any items obstructing aisles or pathways must be removed or stored properly.

Avoid asking passengers to perform unnecessary actions, such as telling them to unfasten seatbelts when they’re already secure. This will irritate them and result in a penalty to your performance.



[h2]2. Handle Issues Promptly[/h2]

When problems arise, assist passengers as quickly as possible. They may ask for additional meals after the service period has ended or bombard you with silly questions. Always stay calm and maintain a smile.
Some passengers may even try to open the aircraft door or cause a disturbance. You must quickly restrain them and report the incident to airport security for immediate handling upon landing.

For passengers with medical emergencies, provide first aid quickly and accurately. In severe cases, you may need to request an emergency landing if their condition doesn’t improve.



[h2]3. Don’t Bother Passengers[/h2]

Avoid asking passengers to repeat actions they’ve already done correctly. As mentioned above, mistakes like this will annoy them.
Ensure the cabin remains quiet. If any passenger disrupts or disturbs others, deal with the situation promptly to protect the experience of other passengers.



[h2]4. Provide Professional Service[/h2]

Preparing the menu before the flight is crucial. Ensure the stock of food and drinks is sufficient, and choose the right menu items for the flight. If a passenger requests something but it’s out of stock, they will be dissatisfied and leave negative reviews.

Serve food and drinks promptly. Making passengers wait too long is a major service failure. Always observe your surroundings and respond quickly to their needs.

Wouldn’t you feel annoyed if you ordered beer but were served soda instead? Of course, you would—I would too! And passengers on the plane feel the same way. So, never give them items they didn’t request.



[h2]5. Additional Services[/h2]

You can purchase optional services like Wi-Fi or welcome kits to give to passengers for free. Everyone loves freebies, of course! You can find these items in the Market app.

On luxury flights, you can spend some money to give each passenger a pair of headphones or an amenity kit from a premium fashion brand, which will make them happy and more forgiving of your mistakes.

If you put customers at the center of your focus and pay attention to their needs, you’ll undoubtedly become Employee of the Month and a worthy representative of the airline. It’s not too hard, right?



Thank you for reading, and please consider Wishlist the game to support us!

https://store.steampowered.com/app/2959610

How to Quickly Level Up and Earn Money in Cabin Crew Life Simulator



We hope you have been enjoying the things we have been talking about up until this point and we will have much more to share in the future. If you’re new here, don’t forget to join our Discord channel to stay up to date with the latest news from our team regarding Cabin Crew Life Simulator as well as our other projects.

Continuing from our previous discussion on ranks and levels in Cabin Crew Life Simulator, today we’ll dive deeper into the scoring mechanics and how to quickly level up while ensuring safe flights and keeping passengers satisfied.

As always: Safety comes first, and service comes second.

[h2]How Is Your Flight Scored?[/h2]

All your actions are tracked and evaluated by the airline. The primary focus remains on ensuring all safety procedures are followed correctly, which accounts for 60% of your total flight score. The remaining 40% is based on your service quality.

While actual flights may include additional tasks depending on the aircraft types and airline, we’ve streamlined the core activities for simplicity and ease of gameplay. Below are the key activities:

Safety Activities:

  1. Inspect the quality of safety equipment.
  2. Verify passengers’ tickets before boarding.
  3. Ensure proper closure of aircraft doors.
  4. Keep items organized and secured in the galley.
  5. Properly store trolleys in their designated safety positions.
  6. Ensure aisles are free of obstructions.
  7. Secure overhead bins throughout the flight.
  8. During taxi, takeoff, and landing, confirm passengers are:
  • Fasten seatbelts.
  • Folding their tray tables.
  • Opening window shades.
Service Activities:
  1. Serve food and drinks according to passenger requests.
  2. Avoid issuing incorrect commands to passengers (e.g., telling a seated passenger to unbuckle their seatbelt unnecessarily).
  3. Quickly address passenger concerns when they arise.
  4. Greet passengers warmly during boarding and bid them farewell during deboarding.


[h2]How Much Can You Earn Per Flight?[/h2]

Your earnings depend on several factors: the aircraft type, number of passengers, and the total number of violations during a flight. Your earnings can be positive or even negative! Here’s how it’s calculated:

Earnings Formula:

= (Total Flight Minutes × Level Ratio × Aircraft Average Pay) + Passenger Bonus + In-Flight Sales Revenue − Safety Violations Penalties.

The higher your level, the larger the aircraft, and the longer the flight, the greater your potential earnings. Additionally:

  1. Passenger Bonus: You earn a set amount for each passenger served.
  2. Penalties: Safety violations can result in significant fines.
  3. In-Flight Sales Revenue: Profits from items sold during the flight contribute to your income.
  4. summary




[h2]Can You Prolong Flights for More Earnings?[/h2]

Yes, since earnings are tied to flight duration, longer flights can increase your income. However:

  1. Time Limit: Flights have a maximum allowable duration, so you can’t extend indefinitely.
  2. Reputation Impact: Delaying flights unnecessarily reduces your reputation score, as passengers become frustrated and tired.


[h2]How Does Reputation Affect Gameplay?[/h2]

Much like EXP points, your Reputation score is critical for progression. To rank up, you’ll need to level up and meet certain reputation thresholds.

Reputation Score Criteria:

Your reputation reflects your professionalism, service attitude, and passenger satisfaction. Poor service or unnecessary delays lower your reputation.

Consequences of Low Reputation:
  • Dissatisfied passengers will leave negative reviews.
  • Prolonged delays result in unhappy passengers and a worse overall experience.





[h2]Passenger Reviews[/h2]

After each flight, passengers will provide feedback. While most feedback is constructive, you may occasionally encounter harsh or rude comments if service doesn’t meet expectations. This mirrors the challenges of working in a high-pressure, demanding cabin crew’s job.

Stay tuned for the next installment, where we’ll delve deeper into customer service mechanics. Get ready to explore the art of passenger satisfaction!

https://store.steampowered.com/app/2959610

Exciting news! Our winter demo is finally live! ❄️⛄️



Exciting news! Cabin Crew Life Simulator is here with a brand new Christmas demo to play !

❄️Add a winter theme to the game
🎄Add a feature to view the aircraft from outside while it is moving
🎥Add a third-person view at the airport security area
🎁Add Christmas gifts for passengers
🎅Add decorative items
🔧Fix language display bugs
🔧Fix the issue of passengers getting stuck
⛄️ Improve the movement of the aircraft
& MUCH MORE ❄️

✨ We hope you are having a wonderful holiday season. If you’re new here, don’t forget to join our Discord channel to stay up to date with the latest news from our team regarding Cabin Crew Life Simulator as well as our other projects!


Play it on Steam: https://store.steampowered.com/app/2959610

Devlog #5 - Ranking System and Career Progression



Hi Cabin Crew !

We hope you have been enjoying the things we have been talking about up until this point and We will have much more to share in the future. If you’re new here, don’t forget to join our Discord channel to stay up to date with the latest news from our team regarding Cabin Crew Life Simulator as well as our other projects. Today, we’ll reveal the ranking and leveling system in the game Cabin Crew Life Simulator:

[h2]Cabin Crew’s Level:
[/h2]
Your experience points (EXP) are calculated after completing each flight. You must archive the required EXP to level up. Typically, for every 2 levels you gain, combined with maintaining a good reputation score, you will be eligible to request a promotion from your airline. Being promoted unlocks new opportunities, such as increased income, access to larger and more modern aircraft, diverse events, and working with highly skilled colleagues. However, if you neglect your duties or make too many mistakes during flights, your progression will slow significantly.

Mistakes could include forgetting to arm the doors before the plane moves, failing to remind passengers to fasten their seat belts, or serving the wrong meals and drinks... All these errors will be clearly displayed on the Flight Summary board after each flight.
So, serve passengers diligently and attentively if you don’t want to stagnate in your rank and settle for a low paycheck.



[h2]Cabin Crew’s Ranking
[/h2]
Cabin crew rankings in the airline industry can vary depending on the policies and organizational structure of each airline. However, most airlines follow a common ranking system, which we’ve compiled and incorporated into Cabin Crew Life Simulator. Here’s how it works:

[h2]Trainee Cabin Crew:
[/h2]
This is the entry-level rank in the game, where you will become familiar with the initial tasks of newly recruited flight attendants. Smaller aircraft, such as the Embraer ERJ-145, will be the ideal choice for your training. You will learn how to inspect safety equipment, ensure passenger safety, and operate some basic devices on the aircraft.



[h2]Junior Cabin Crew:
[/h2]
After completing the first rank, you will be promoted to Junior Cabin Crew. You will transition to newer aircraft with more passengers, such as the Bombardier CRJ700 or Embraer ERJ-175. Some new galley equipment will also be introduced, such as the FAP system we mentioned earlier, refrigerators, or the ability to sell items and handle payments onboard. Your tasks will become more diverse, including checking smoke detectors and conducting safety demonstrations for passengers.


[h2]Senior Cabin Crew:
[/h2]
This is the role for truly experienced flight attendants. Upon reaching this rank, you will work closely with your AI crew, guiding and assigning them tasks. You will also supervise and evaluate their performance after each flight. The number of passengers you need to serve will increase, as will the size of the aircraft. Aircraft like the Airbus A220-300 will become your new workspace. Passengers will also be more demanding, but you will have a wider selection in the menu to keep them satisfied.



[h2]Purser Cabin Crew:
[/h2]
In real life, achieving this rank often requires 5-7 years of experience in the airline industry. There’s a common misconception that higher ranks are always assigned to serve Business or First Class cabins, but that’s not always the case. Even Junior Cabin Crew members can perfectly serve Business Class passengers. Your job is to accurately assess the capabilities of your crew members and assign tasks accordingly to reduce your workload. At this level, you can introduce special services onboard, such as welcome kits or free Wi-Fi, to enhance the passenger experience.

[h2]Chief Purser:
[/h2]
This is the highest rank in cabin crew, where you have full authority over the cabin and act as the pilot’s eyes and ears. You will also be responsible for the safety and satisfaction of all passengers. Large aircraft like the Airbus A340-300 or even the Queen of the Skies, the Boeing 747, will be your workplace in the skies. High-end services will also be introduced, such as lounge bars and special meals, to cater to elite and discerning passengers.



[h2]Celebration for Promotion
[/h2]
To honor your efforts and dedication, each promotion will be celebrated with a special ceremony to announce your new rank. Of course, this also comes with a generous bonus as a reward for your hard work! Thank you for reading, and please consider wishlisting the game to support us!

https://store.steampowered.com/app/2959610