TETRIS® THE GRAND MASTER 4 -ABSOLUTE EYE- News

One cause of the startup freeze issue has been identified:
We have confirmed that the issue occurs for users whose CPUs do not support AVX2 instructions.

For reference:

Intel CPUs support AVX2 starting with the Haswell architecture, released in June 2013.

AMD CPUs support AVX2 starting with the Excavator architecture, released in June 2015.

In the next update, we plan to implement a message that will notify users if their CPU does not meet AVX2 support requirements.
We sincerely apologize, but these environments fall below the minimum system requirements and are not supported.
Thank you for your understanding and cooperation.

For users experiencing other startup issues, please try the following:

• Install DirectX 9
  https://www.microsoft.com/en-us/download/details.aspx?id=35
  
• With Steam Cloud turned OFF, delete the following file:
  C:\Users\xxxxx\AppData\Local\tgm4\tgm4.ini
  Then try launching the game again.
  ※ Note: The AppData folder is hidden by default. If you cannot find it, please enable the option to show hidden files in your system settings.
  

Update Schedule:
Keyboard binding support for both Japanese and English (US) keyboards is scheduled to be implemented by this Friday.

As part of this update, we are also considering the following changes:
・Disable “charge cancellation continuation”
・Add a diagonal input option
・Retain past ranking data even if old replays are no longer playable
These features are also scheduled to be implemented on Friday.

Regarding MASTER Mode Difficulty:
We have determined that there is a significant difficulty gap between control styles,
so we are planning to add an optional assist feature for visual guidance.
Additionally, we plan to add assist display options to the textbook practice mode as well.

For any other updates or fixes not listed here, we will provide details as soon as they are ready.

Thank you for your continued support and patience.

Discussions: https://steamcommunity.com/app/3328480/discussions/0/603026896468353351/

We are still working to resolve the issue where the game freezes at startup, and unfortunately, it remains unsolved.
We are facing difficulty since we cannot directly test environments that differ from our own development machines.

We sincerely apologize for the inconvenience,
but we would greatly appreciate the cooperation of users who are currently unable to launch the game.

If possible, please provide the following information:

Windows version
(※ Please make sure to exclude any personal information)

Additionally, if you could share the following log file, it would be very helpful:

C:\Users\xxxxxx\AppData\Local\tgm4\tgm4.log

Please remove the first line of the file before sharing it.
※ The AppData folder is hidden by default, so please enable hidden folders to access it.

Thank you very much for your cooperation and understanding.

Discussions: https://steamcommunity.com/app/3328480/discussions/0/603026670105974357/

As the title suggests, we would like to share a possible workaround for those experiencing startup freezes.

・If you are using an external HDMI output, please try launching the game with the display set to the external monitor.

When using an external monitor, please ensure the resolution is set to 16:9.

If this resolves the issue and the game successfully launches,
we would greatly appreciate it if you could let us know the specs of that external monitor.

Thank you for your continued support and cooperation.

Discussions: https://steamcommunity.com/app/3328480/discussions/0/603026769788801115/

• Installing DirectX 9 seems to allow the game to launch (confirmed)
  ・English: https://www.microsoft.com/en-us/download/details.aspx?id=35
  
• If using WHD display output, setting the aspect ratio to 16:9 helps (confirmed)
  
• Suspected issue on systems without AVX2 support (under investigation)
  
• Switching to an external display allows the game to launch (under investigation)
  

Discussions: https://steamcommunity.com/app/3328480/discussions/0/603026769788858451/

• Investigating startup freeze issues, including collecting sample cases and reviewing user-submitted information (highest priority)
  
• Verifying how other games implement keyboard binding systems (highest priority)
  
• Reviewing feedback regarding control feel and usability (mid- to long-term task)
  
• Considering changes to the current system where score rankings are reset with each update (long-term task)
  
• Planning WHD (widescreen) support (mid-term task)
  
• Implementing the KAMUI command (long-term task)
  

We plan to share a progress report by 6:00 PM tomorrow (Monday, JST),
along with a separate explanation of the development concept and its background.

Discussions: https://steamcommunity.com/app/3328480/discussions/0/603026769788858451/