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  3. Announcement on DLC Converting to Free Access - some words we want to say to you

Announcement on DLC Converting to Free Access - some words we want to say to you

[p]Hello, Supercats![/p][p] [/p][p]Survival Mode has entered Season 2, featuring new seasonal heroes and items for everyone to play with, as you challenge your survival time and ranking on the leaderboards.[/p][p] [/p][p]Additionally, there's another important matter we need to address. After launching our Supercat Squad DLC, we collected feedback from users through the community and reviews. Our team has discussed and reflected internally: our original intention behind releasing the DLC was to bundle it with the base game, allowing users to enjoy the independent discount of the bundle at all times. This way, even though Steam requires a 30-day cooldown period for discounts, the bundle discount would allow users to enjoy discounts at any time without waiting for the cooldown.[/p][p] [/p][p]However, our consideration was not comprehensive enough. Our game, Supercat Survivors, was released in Early Access, and our focus should have been on improving the game, optimizing the experience, and adding more gameplay content—rather than rushing to release a paid DLC, which might have led users to mistakenly think we're an overly profit-hungry studio.[/p][p] [/p][p]We believe the criticism from users is extremely valuable, and we've reflected deeply on it. Therefore, we've decided to make the DLC freely available and include it in the base game package, allowing all users to unlock the DLC content at no cost. We've submitted this request to Steam officials and are processing refunds for all users who purchased the DLC. Steam support will assist us in completing the refund process. We sincerely apologize to you all for the unpleasant experience we've caused![/p][p] [/p][p]Moving forward, we'll continue to release more gameplay modes, additional Supercat heroes, and more weapons and items. Furthermore, if you have any opinions, suggestions, or encounter bugs, please feel free to contact us at any time! While we're a small team and some testing and fixes might not be timely, we’ll record everything and schedule updates accordingly. We've already rolled out updates for the Survival Mode, Encyclopedia System, Custom Difficulty feature, and new heroes that community previously suggested—and we hope you'll keep pushing us to do more, keep us on our toes![/p][p] [/p][p]Our growth is the result of our joint efforts with all of you. Thank you for your support![/p][p][/p][p]Happy Universe Studio[/p]