Blade & Soul NEO News

[p]Hello Crickets,[/p][p]
Once again, thank you for your continued patience as we deal with our current Marketplace issue. We appreciate your support and the information you provided during this time. Please see below for an update on this occurrence from our team.
[/p][p]Summary[/p][p]
Before the Steam launch, our team put forth several protective measures to combat potential fraud. One of these measures was adding the (pending) gems in our Divine Gems Fraud Update before launch, that could limit the number of Divine Gems purchased and that were immediately useable. Unfortunately, this plan did not fully work in combatting fraud and malicious accounts were able to exploit this heavily in a short period of time. As a result, our Marketplace suffered greatly.[/p][p]
How We’re Fixing This[/p][p]All accounts that committed direct fraud have already been banned and their account items have been confiscated.
Our next goal is to remove fraudulent excess gems from the economy. To do this, we will temporarily bring down the NA and EU Marketplace for 1 week to investigate all transactions associated with those malicious accounts. The World Boss auction will also not be available during this week. During this time, we will remove all gems and items deemed to be directly related to fraudulent accounts. We will provide you with more information after the investigation is completed.

What Will Happen with My Current Marketplace Items?

All items that were on the Marketplace before the latest maintenance will be removed and returned to the seller.

What We’re Doing for Affected Players

During this investigation, the Marketplace will not be available for 1 week. We apologize for this inconvenience, but it will be necessary to preserve and repair the integrity of the market.  In the meantime, we would like to offer compensation to all players:
[/p]

• [p] During the week-long investigation, we will provide an Attendance Event that will compensate players and aid in progression without a Marketplace. [/p]
• [p] The Attendance Event will have 7 days of rewards, but we will allow you to complete it in 14 days for those who are not able to log in daily. [/p]
• [p] Additionally, we will also close the current Attendance Event and automatically give the full 21 days of rewards to all players who have already logged in during this month’s attendance book. [/p]
• [p] Please stay tuned for a full breakdown of these rewards. [/p]

[p]In summary, by closing the Marketplace for a short time and working on the issues, we can then re-open and bring back the gameplay experience you were hoping for. Thank you again for supporting us during this unfortunate time. We hope the above activities will help provide a rewarding experience that will help you progress while our Marketplace is repaired.[/p]

[p]Hello everyone. Thank you for being patient as we deal with the recent Marketplace issue. We are still discussing the best course of action to move forward. In the meantime, we will temporarily remove Divine Gem Packages from the Steam Hongmoon Store to prevent further issues. [/p][p][/p][p]Thank you for your support as we work through this issue and we will continue to provide more updates.[/p]

[p]Happy weekend, Crickets! To celebrate the launch of Blade & Soul NEO on Steam and to say thank you for your support, we are giving out special coupons this weekend ONLY. Claim one coupon per day this weekend for a total of 3 coupons! Coupons can be claimed for Steam or PURPLE users. See the details below.[/p][p]​[/p][p]Please Note:[/p][p]All coupons will expire on Sunday, June 8th at 23:59 PST. Coupons must be Claimed and Redeemed before this time.[/p][p]​[/p][p]How to Redeem Coupons in-game, both through Steam and PURPLE[/p]

1. [p]Open the Game[/p]
2. [p]Press F10[/p]
3. [p]Click Wallet[/p]
4. [p]Click Coupons[/p]
5. [p]Click Register Coupon[/p]
6. [p]Type Coupon Name[/p]
7. [p]Click Registration[/p]
8. [p]Click Available Coupon and Redeem. Be sure to choose the correct region.[/p]

[p][/p][p]Redeemable Friday, June 6[/p][p]1 per Account[/p][p]Code: SteamFriday[/p]

• [p]Chromatic Thread (x10)[/p]
• [p]Portrait Chest #1: Moonwater Plains (x10)[/p]
• [p]Portrait Chest #2: Moonwater Plains (x10)[/p]
• [p]Refined Insignia Chest (x20)[/p]

[p]​[/p][p]Redeemable Saturday, June 7[/p][p]1 per Account[/p][p]Code: SteamSaturday[/p]

• [p]Chromatic Thread (x10)[/p]
• [p]Superior Portrait Chest (x2)[/p]
• [p]Refined Insignia Chest (x20)[/p]

[p]​[/p][p]Redeemable Sunday, June 8[/p][p]1 per Account[/p][p]Code: SteamSunday[/p]

• [p]Chromatic Thread (x10)[/p]
• [p]Bound Superior Skill Book Selection Chest (x1)[/p]
• [p]Superior Insignia Chest (x1)[/p]

Game Type: Blade & Soul NEO
Event Duration: June 4 - June 25 (PDT)
Reward Distribution Dates: June 10, 17, 24
Requirements: 1 outfit per account for logging in

Buckle up, buttercup! Two sizzling new costumes inspired by our two platforms, Velvet Vice and Strapped and Steamy, are strutting in to celebrate the Steam launch! Inspired by our platforms, PURPLE and Steam, you’ll get to pick one just for logging in during the event: June 4 – June 25.

Rewards will roll out each maintenance day—so don’t miss your chance to dress to impress! Which look are you going to rock? 

[h3]Velvet Vice[/h3]



[h3]Strapped & Steamy [/h3]

Game Type: Blade & Soul NEO
Event Duration: June 3 – June 24
Requirements: New Accounts or Returning Players (see below), All Servers, All Platforms



Hello new and returning Crickets. We have prepared a celebratory Steam Launch Attendance Book to help you start your journey in Blade & Soul NEO! Login each day to receive some gifts and rewards, including the extravagant Phoenix Outfit Set.

To access this special attendance event, you must be a new account (Steam or PURPLE) or be a returning player who has not logged in for 30 days. The Attendance Book will be available on all servers and will be limited to one per account.

Event Rewards:

[h3]Day 1[/h3]


[h3]Day 2[/h3]


[h3]Day 3[/h3]


[h3]Day 4[/h3]


[h3]Day 5[/h3]


[h3]Day 6[/h3]


[h3]Day 7
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