Transferring Asian server cluster to a test location from July 7
Dear community:
As we mentioned in the recent Summer Update, we are exploring the possibility to improve connection of our Asia-based servers. Some players (mostly from mainland China and from a few regions of Japan) may currently experience lags when playing on the Singapore server.
Our next step is the following: on July 7, the Asian server cluster will be moved from Singapore to Khabarovsk. According to our server partner and to our preliminary tests, the new location may result in better connectivity for users from China as well as for users from Japan.
Please note: the transfer will happen on July 7, at 11:59 AM GMT (7:59 PM Beijing, 8:59 PM Tokyo), and will last approximately 6-8 hours.
During this time, the Singapore server cluster will be unavailable!
All your in-game stats, profiles, inventory items and so on, stays intact during and after the transfer. Additionally, the Amsterdam server cluster will remain available during the transfer, so you can continue playing there if you so wish. Once the transfer is done, both European and Asian server clusters will become available as usual.
We will be testing the new cluster for up to 2 weeks after the move: gathering player feedback as well as running our own tests on how the change affects lags and connectivity for different players. After that, we' will make the decision on whether we relocate the Asian server cluster to Khabarovsk permanently, or we need more tests in alternative locations (Hong-Kong and Tokyo are other possibilities).
We apologize for the inconvenience to those who will be affected by the move during July 7, and we hope that even if your own player experience is great right now on the Singapore server, you will understand our effort to improve the experience of players who are currently experiencing there lags from time to time.
Together, we can find the location that will make most of our players happier. Thank you!
______
ːmaliceː Official Discord
ːmaliceː Twitter (game updates)
ːsummer_magicː Official Discord
ːsummer_magicː Twitter (game updates)
As we mentioned in the recent Summer Update, we are exploring the possibility to improve connection of our Asia-based servers. Some players (mostly from mainland China and from a few regions of Japan) may currently experience lags when playing on the Singapore server.
Our next step is the following: on July 7, the Asian server cluster will be moved from Singapore to Khabarovsk. According to our server partner and to our preliminary tests, the new location may result in better connectivity for users from China as well as for users from Japan.
Please note: the transfer will happen on July 7, at 11:59 AM GMT (7:59 PM Beijing, 8:59 PM Tokyo), and will last approximately 6-8 hours.
During this time, the Singapore server cluster will be unavailable!
All your in-game stats, profiles, inventory items and so on, stays intact during and after the transfer. Additionally, the Amsterdam server cluster will remain available during the transfer, so you can continue playing there if you so wish. Once the transfer is done, both European and Asian server clusters will become available as usual.
We will be testing the new cluster for up to 2 weeks after the move: gathering player feedback as well as running our own tests on how the change affects lags and connectivity for different players. After that, we' will make the decision on whether we relocate the Asian server cluster to Khabarovsk permanently, or we need more tests in alternative locations (Hong-Kong and Tokyo are other possibilities).
We apologize for the inconvenience to those who will be affected by the move during July 7, and we hope that even if your own player experience is great right now on the Singapore server, you will understand our effort to improve the experience of players who are currently experiencing there lags from time to time.
Together, we can find the location that will make most of our players happier. Thank you!
______
ːmaliceː Official Discord
ːmaliceː Twitter (game updates)
ːsummer_magicː Official Discord
ːsummer_magicː Twitter (game updates)