Situation Report #1
Dear Mechanics,
We've got information from you about some technical problems with launching the game as well and spontaneous crashing.
We are investigating this topic closely, one of the community member with the nick @Zozzero reported to us a problem with the Comodo program.
Quote "@Zozzero"
"Comodo's auto containerization blocks the game from launch, so users should open up control board of Comodo and unblock the game. So no Disabling is necessary. Disabling a centrar avir and FW app is kind of overkill and not necessary :)"
End of quote
Check please, for some of you external programs, anti-viruses, firewall can block game from launching.
We are preparing a patch fixing those major issues found. Please be patient with game reviews. Give us a chance to fix them.
If you can please send to us output logs from game. It will helps us fining issues causing problems in the game :)
C:\Users\XXX\AppData\LocalLow\DeGenerals\TankMechanicSimulator\
And send to us at: [email protected]
Please be patient! We are working to resolve any problems occured!
Thank you!
DeGenerals
We've got information from you about some technical problems with launching the game as well and spontaneous crashing.
We are investigating this topic closely, one of the community member with the nick @Zozzero reported to us a problem with the Comodo program.
Quote "@Zozzero"
"Comodo's auto containerization blocks the game from launch, so users should open up control board of Comodo and unblock the game. So no Disabling is necessary. Disabling a centrar avir and FW app is kind of overkill and not necessary :)"
End of quote
Check please, for some of you external programs, anti-viruses, firewall can block game from launching.
We are preparing a patch fixing those major issues found. Please be patient with game reviews. Give us a chance to fix them.
If you can please send to us output logs from game. It will helps us fining issues causing problems in the game :)
C:\Users\XXX\AppData\LocalLow\DeGenerals\TankMechanicSimulator\
And send to us at: [email protected]
Please be patient! We are working to resolve any problems occured!
Thank you!
DeGenerals