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ENGAGE News

ENGAGE v3.6

NEW

Connections
- Added the Connections system, which enables users to connect with each other so they can more easily interact on the platform.
- Added the ability to invite a connection to the Session that you’re in, and to request to join a Session that a connection is in.
- Added a new page to show information about users who are in the same Session as you, which includes their profile pictures.
- Added status indicators to user profile images to indicate whether a user is online or offline, but also enabled each user to set their status to appear offline.

Two-factor authentication (2FA)
- Added support for two-factor authentication, which any user can choose to enable. 2FA is a type of multi-factor authentication (MFA) that uses two distinct authentication factors.

Meta
- Added support for the Meta Quest 3

Mixed reality
- Created a new experimental system for users of Meta Quest Pro and Meta Quest 3 headsets to experience ENGAGE in mixed reality.
* Users in the same physical location can share a mixed reality experience, where they see virtual 3D objects added to the view from their passthrough cameras and anchored in place as though they are part of the real world.
* Users of Meta Quest Pro and Meta Quest 3 headsets can use the room scan data from their headsets to automatically create a 3D model of their environment – called a digital twin.
* A user in a mixed reality experience can be joined by a remote user, where the remote user sees the digital twin model instead of the passthrough camera view.
* The system supports multiple co-located users in mixed reality and multiple remote users in the same shared experience.
- Added a step-by-step walkthrough in the application to guide users in setting up their mixed reality environment.
- Added the option for users of Meta Quest Pro and Meta Quest 3 headsets to replace their menu screen background environment with a view through their passthrough camera.

Localization
- Added support for Italian.

IMPROVED

Avatars
- Improved avatar display names to be less intrusive within a session.
- Changed the full-body avatar warning window to appear only when a host assigns more than five full-body avatars.
- Moved the My Avatar link, which leads to the Avatar Editor, to the user menu in the upper-right corner of the menu screen.

Host controls
- Renamed the Users page of the in-Session menu to Host Controls and restricted access to hosts only. Non-hosts can now use the People page to view information about other users in the session.

Localization
- Implemented a new interface for language selection in the ENGAGE application.

Notifications
- Users can now see notifications outside of Sessions. For example, an invitation to join a Session while on the menu screen.
- Added the ability for a user to select a link in a notification, and then be taken directly to the corresponding area of the user interface.
- Add the ability for users on desktop devices to follow notification links through a keyboard shortcut.

Single sign-on
- Added an error message to the ENGAGE application to indicate when SSO has been turned on, but the configuration settings are incorrect.

Sessions
- Streamlined the sequence to start a new session through removal of the screen that showed the Session ID.
- Implemented a new invite user panel, which in addition to the session ID displays the password for protected sessions, and includes the ability to copy the information in a formatted text snippet that can be shared with others. Note: No password is sent to the client over the network. The user must have entered the password to access the session, and this is then cached locally.

Shared screen
- Added the option for users on Windows 11 devices to share audio when they share their desktop or a chosen application.

User accounts
- Removed the use of imperial units for height entry for languages in regions that exclusively use metric units.

Security
- Changed the remember me setting to expire after 30 days.

IFX
- Added the ability to hold the left trigger button to rotate an object while puppeteering without needing to release the right trigger button.


FIXED

Avatars
- Fixed an issue that caused the wrists of recorded avatars to appear twisted when played back.

Movement
- Fixed an issue that could block avatar movement if a user closed their in-session menu while entering text in a field.

Content Editor
- Fixed an issue where the inclusion of illegal file name characters caused an upload to Cloud File Manager to fail.
- Fixed an issue where if a user replaced an object loaded from Cloud File Manager with another cloud file object, the new object did not display correctly.
- Fixed the ability to click a point on the timeline to move the playhead.

Host controls
- Fixed an issue that could cause multiple avatars to occupy the same seat if a host chose to seat all users twice in succession.

LINK
- Fixed an issue that caused some characters to be missing in the titles and descriptions of LINK locations for Simplified Chinese.

Localization
- Fixed the presentation of help information about how to load a video for non-English languages.
- Added translations to some unlocalized areas of the application.
- Adjusted the user interface in multiple areas to prevent translated text from being cut off.
- Added a more accurate translation of the Recording feature for the German language.

Persistent sessions
- Raised the maximum capacity of a persistent Session to 70 to match the maximum capacity of other Session types created by Enterprise accounts.

Security
- Fixed an issue with Session encryption to ensure that if a user is a member of at least one group that has Session encryption enabled, all Sessions that they create are encrypted.
- Implemented a fix to invalidate a remembered log-in setting when a user changes their password.

Single sign-on
- Changed in-application messaging related to SSO to be more appropriate when the user has a LITE or PLUS account.

User accounts
- Fixed an issue that could cause country and time zone lists to be displayed in Korean when a user created an account.

User interface
- Fixed the tabbing order of fields on the Password page of the ENGAGE application.

ENGAGE v3.5.3

IMPROVED

VR devices
- Expanded the range of angles through which a user can activate their wrist controls.


FIXED

Content Editor
- Fixed an issue that caused a recording to not update on the timeline when a user changed its Start Time in effect options.
- Fixed an issue on VR devices that prevented a user from entering time values through the virtual keyboard.
- Fixed an issue on desktop devices where changes to effect options were saved only if the user pressed the enter key after they changed a value.

Log-in
- Corrected the error message that is displayed when a user is not connected to the internet and attempts to log in with a username and password.

ENGAGE v3.5.2

IMPROVED

Content Editor
- Added the option to control if a recording loops when it’s added as a triggered effect and its length is set to be longer than the original recording.


FIXED

Video
- Fixed an issue that caused only audio to be played for some live streams.

Content Editor
- Fixed filter settings for the library of Interactive IFX so that only suitable IFX are listed.
- Fixed an issue that prevented users from swapping one interactive IFX for another in the effect options.
- Fixed an issue where the Spawn Type setting for a triggered effect could show a value that didn’t match its behavior.
- Fixed an issue that prevented Meta Quest 2 and PC VR users from setting a source for external URL video IFX.

ENGAGE v3.5.1

FIXED

Videos
- Improved the reliability of video playback – in particular, videos played in the 360 Video Room.

ENGAGE LINK
- Fixed a bug that caused the LINK page to still appear on a user’s in-session menu in scalable sessions when turned off in the Enterprise Admin Portal.

ENGAGE V3.5

New


[h3]Single sign-on (SSO) - Beta release[/h3]
o Added single sign-on (SSO) support for Microsoft Entra ID (formerly Azure Active Directory) for Enterprise account beta testers.

[h3]Session capacity[/h3]
o Implemented new restrictions on the number of users that can join a session that was created by a LITE or PLUS user. For LITE users, the maximum total number of users is two. For PLUS users, the maximum is 10.
o Added an option for users to set a maximum capacity for a Session when they create one.

[h3]Avatars[/h3]
o Added the ability for users on desktop and mobile devices to see their own avatar. For example, on a desktop device, a user can flip the menu camera to take a selfie.

[h3}Events[/h3]
o Removed the option to create Events within the ENGAGE application. All users should now create their Events in the web manager. For more information, refer to the Events Guide.



Improved


[h3]Avatars[/h3]
o Redesigned avatar display names and status icons to improve legibility.

[h3]Content Editor [/h3]
o Added an option to enable drag box selection in the dope sheet.
o Created consistent views when a user switches between the timeline, dope sheet, and curve editor by ensuring that they display the same time range.

[h3]Security and performance [/h3]
o Added a new Security & log-in section in the ENGAGE application account management menu to group related settings.
o Moved the option for users to change their password in the ENGAGE application to the new Security & log-in section.
o Applied important updates and improvements that benefit the stability of the platform.

[h3]Videos[/h3]
o Increased the resolution of thumbnail images shown in search results.

[h3]IFX (Immersive FX)[/h3]
o Disabled the appearance of IFX selection bubbles when a user hovers a selection cursor over them. Users now only see a selection bubble when they attempt to interact with an IFX. I.e., click the left mouse button or press the interact button on a VR controller.

[h3]Meta VR devices[/h3]
o Improved stereoscopic alignment of some UI elements, such as the animated data transit lines on the ENGAGE LINK map.



Fixed


[h3]IFX[/h3]
o Fixed an issue that could cause shared IFX to not remain in persistent Sessions after all users had left the Session.
o Fixed the External Texture Shader for 3D images.

[h3]Portals[/h3]
o Fixed portals that were configured to transport users to a specific spawn point in a different session.

[h3]Chroma key screens[/h3]
o Fixed the appearance of chroma key screens to more accurately subtract the chosen color and remove artifacts, such as green outlines.

[h3]UI[/h3]
o Fixed an issue that prevented users from interacting with small buttons in the UI when their avatar was in motion.
o Fixed an issue that caused duplicate or blank user tiles to briefly appear on the Users page of the in-session menu.
o Fixed an issue that could cause a data retrieval error to appear when users viewed the last page of the content library or performed a search.
o Fixed an issue where the VR wrist controls were not disabled when hidden and users of VR devices could accidentally select tools.

[h3]3D voice[/h3]
o Fixed the 3D voice state toggles to accurately indicate whether 3D voice is enabled for each user.
o Fixed the 3D voice toggle on the Session Settings page so that the setting is applied to all users in the Session.

[h3]Localization[/h3]
o Fixed an issue that prevented the input of Japanese characters into text fields in the ENGAGE application’s web browser.
o Translated some additional areas of the application that appeared in only English.

[h3]Content Editor[/h3]
o Corrected the initial size of the editor panel when opened on a VR device.
o Fixed an issue where if a user selected multiple recordings on the timeline and tried to move them at the same time, they did not move uniformly.
o Fixed an issue that caused Skip to Time IFX to be active when not playing the content.
o Blocked activation of emojis in the Content Editor.]

[h3]Avatars[/h3]
o Fixed an issue that occasionally caused an avatar to appear in the wrong outfit in the interior spaces of the Moon Base location.
o Fixed the lighter skin tone patches that appeared on the forehead of avatars in the avatar editor.

[h3]Voice communication[/h3]
o Fixed an issue that could cause the application to briefly become unresponsive on some devices when the user’s microphone was muted.

[h3]User accounts[/h3]
o Fixed an issue where if a user that was logged in on one device, and then used the same account to log in on another device, they were not automatically logged out of the first device.