ENGAGE News

NEW
- Added support to play videos encoded with the H.264 codec on Windows and macOS devices.

FIXED
- Fixed the playback of YouTube videos when loaded through a URL or a search.
- Fixed an issue on desktop devices that prevented some videos from playing in the personal web browser.

KNOWN ISSUES
This release of ENGAGE has the following known issues, which we are working to resolve in a future update:
- YouTube videos may not play on Apple iPhone or iPad devices.
- 360 YouTube videos cannot be viewed on any device.

NEW

Content Editor
- Added an option to change between linear and smooth interpolation when creating keyframes. Linear interpolation is the default setting.


IMPROVED

Content Editor
- Set the floating editor panel to move with the user when they are in VR.


Persistent sessions
- Set host permissions to be automatically revoked from users who are added as co-hosts in a persistent session but aren�t a member of the owning group


Mixed reality
- Improved the flow of the mixed reality tutorial to return a user to the setup instructions after they place a location anchor.


FIXED

Recordings
- Fixed an issue that prevented a user from replacing the voice in a recording.


Persistent sessions
- Fixed the synchronization between an active persistent Session and EAP when host permissions are added and removed.


AI
- Fixed an issue that could cause AI characters to become unresponsive if a user selected the option to cancel during a reply.
- Fixed an issue that could cause AI-generated images to not load.


Portals
- Fixed an issue that could cause spawn points loaded through snapshots to not be recognized.


Cloud File Manager
- Fixed an issue that caused the share option to not appear for files on the Recent tab.
- Fixed an issue that could cause incorrect icons to be displayed for options in the actions menu for files.
- Fixed an issue that caused files related to IFX uploads to incorrectly appear on the Recent tab.


Content Editor
- Fixed an issue that could cause the grip to resize the editor panel to not appear on VR headsets.


Accounts
- Fixed the error message that is displayed in the ENGAGE application when a user's account is disabled.

NEW
- Added an option to prevent non-hosts from inviting their connections to a session.
- Added a list of sent but pending connection requests on the Invitations tab of Connections.
- Added the ability to search for users to add as a connection while in a session.
- Added the ability to create experiences for mixed reality.

IMPROVED
- Remapped some of the shortcut keys on desktop devices. Muting and unmuting microphones are now mapped to the m key instead of F1.
- Increased session IDs to six characters and removed characters that could be easily confused. Specifically, O, 0, I, and l. Old session IDs will continue to work.
- Updated the public listing of live sessions so that newly created sessions are listed first.
- Replaced the red dot that indicated pending connection requests with a numerical indication of how many requests are pending.
- Added the ability for a user to filter their list of connections to show only other users who are online.
- Renamed the Online status for a user to a more accurate status of In the menu.
- Improved the interface used to select people in the application so that it is easier to use and provides more information. For example, when a user chooses who to record or who to deliver forms to.
- Applied new colors to loading bars in the ENGAGE application so that they are WCAG compliant.

FIXED
- Fixed an issue that could cause grabbed network objects captured in a recording to be offset when played back.
- Fixed an issue that could prevent users from joining a session because they were incorrectly determined to be using different versions of the application.
- Fixed an issue where a user could avoid being affected by a seat all command by using controller inputs during the countdown.
- Fixed an issue that enabled a user to grant others a higher permission over cloud files in the ENGAGE application than their own permissions should allow.
- Fixed an issue that caused the option to copy a file to cloud files to incorrectly appear for files that were already uploaded to Cloud File Manager.
- Fixed an issue that caused the application to timeout when loading a large location.
- Fixed an issue where if a user set up 2FA with SMS messages as the chosen method to receive passcodes, and were a member of an Enterprise group that subsequently disabled use of SMS, then the user could not log in.
- Fixed an issue that prevented use of the Enter key to submit a 2FA authentication code in the web manager.
- Fixed an issue with Quest 2 Link, where if a user took off their headset, tracking would not resume when the user put their headset back on until they moved their mouse.
- Fixed an issue that could cause events to remain listed as live after their designated end time.
- Fixed an issue where if a user that failed to log in through SSO because it was not set up correctly in EAP, they did not receive a meaningful error message.
- Fixed an issue where a user that had selected Remember Me, but needed to reauthenticate because of a change to SSO or 2FA settings, didn't receive an appropriate error message.
- Fixed an issue that could cause a page from the web manager to appear briefly in the ENGAGE application.
- Fixed the tracking mode icon shown in the in-session menu to accurately reflect the current tracking mode.
- Fixed an issue that could cause the application to become unresponsive if the network connection was lost.
- Fixed an issue where a user was presented with a 404 error page after they removed a cloud connection.
- Fixed an issue that could cause a user to lose access to the in-session menu, as well as the ability to travel through portals, after they cancelled travel through a portal.
- Fixed an issue that caused the destination name to not be displayed when travelling through a portal.
- Fixed the Try PLUS links in the application to directly open the PLUS account creation page.

FIXED

Fixed an issue with the loading environment on PC VR.

NEW

Metatraversal
- Added the ability to create portals to partnered metaverse applications on Meta Quest headsets. If you want to add inter-app travel between your application and ENGAGE, please contact [email protected].

Persistent Sessions
- Added an option for hosts to restrict access to a persistent Session so that only members of the owning group can join.


IMPROVED

Security and performance
- Added an ENGAGE prefix to the file name of downloaded 2FA recovery codes so that they are easier to identify.
- Implemented multiple error messages to communicate the different reasons why someone who used the Remember Me option must log in again.

Sessions
- Implemented a maximum password length of 16 characters.

Mixed reality
- Added an icon to a user's name tag to indicate when they are in mixed reality mode.

Voice communication
- Upgraded the voice communication service.


FIXED

Avatars
- Fixed an issue where if a user entered away mode, the Away tag obscured icons in the name tag.
- Fixed an issue that could cause an avatar's name tag to be incorrectly placed.
- Fixed an issue that could cause multiple avatars to occupy the same seat.

Account creation
- Fixed an issue where if a user didn't enter a username at account creation, the resulting error message incorrectly referenced the last name field.

Localization
- Added translations to some unlocalized areas of the application.

Meta headsets
- Fixed the ability to perform a search from the address bar of the in-session web browser.

Cloud File Manager
- Fixed an issue that prevented users from being able to load video files that were uploaded before the v3.6 release.
- Fixed an issue that prevented users from being able to copy a sequence file to Cloud File Manager immediately after they saved it to their device in the Content Editor.

Content Editor
- Fixed an issue where if keyframes were added to an IFX and then deleted, a user could not reposition the IFX until after they added another keyframe.
- Fixed an issue that prevented the deletion of keyframes.
- Fixed an issue that could cause keys at the location of the playhead to be deleted instead of only the keys that were selected.

VR headsets
- Fixed the title of the virtual keyboard when a user enters their password to view their 2FA recovery codes.

IFX
- Fixed an issue that reverted object bubbles to appear on hover instead of on selection.
- Fixed issues with filter settings in the IFX library so that applied tags are always visible, and the removal of tags immediately updates search results.

Connections
- Fixed an issue that could cause a user who is not logged in to show with an online status.

Menu
- Fixed an issue that could cause some menu screens to appear blank.

Security and performance
- Added a specific error message to communicate when a user is logged out of the ENGAGE application due to inactivity.

Deep links
- Fixed deep links to correctly open the intended Session or Event.

Sticky notes
- Fixed an issue where locked sticky notes could still be moved.