TROUBLESHOOTER: Abandoned Children News

Hello everyone, this is Troubleshooter development team.

The end of 2021 is approaching. I hope you have a warm year-end and New Year holidays for each other even if you are far away.

Thank you for supporting and watching the development team this year.

Happy New Year~!



We beg to inform you that the game contents update and system maintenance.

• During the maintenance, players who use the Online mode can't play the game.
• Please end the game normally before the maintenance begins.
• During the maintenance, players who use the Offline mode can play the game.

• Daylight saving time is not applied.
• Date: December 22th, 2021
• Wednesday 10:00 ~ 11:00 CET
  
• Wednesday 17:00 ~ 18:00 JST
  
• Wednesday 01:00 ~ 02:00 PST
  
• Wednesday 08:00 ~ 09:00 UTC
  

• Added extra offline cheat keys. You can check the details on the 'Convenient Function' → 'Offline Cheat Keys'.
  
• Added a function that displays all transmog-able list to Transmog list on the workbench.
  
• Added search box on Material Index.
  
• Added mastery sets.
  
• Changed the [Optimism] mastery.
  
  
  
• Increased the amount of the 'Supply Support: Rare Material' and 'Supply Support: Energy Extractor' reward count in the Jurisdiction Support Policy.
  
• Increased the amount of the drop item from the elite and epic class enemies.
  
• Increased the amount of friendship point to the client when a player completes quests.
  
• Decreased the amount of required item count of some quests.
  
• Decreased the amount of required materials for crafting the spray type item.
  
• Removed the 'Power Control' from the list of random debuff which was applied to enemies.
  

Thank you.

Hello everyone, this is Troubleshooter development team.

Recently, it has been verified that Windows Defender's heuristic detection function causes abnormal execution of the game by defining files in some steam games as malicious codes and deleting or preventing them from being used.

In addition, when downloading games from Steam, Windows Defender intervenes and defines normal files as malicious codes to prevent file downloads, making it difficult to run the game normally even after reinstalling the game.

It has been verified that this problem is also occurring in Troubleshooter. The development team has repeatedly applied to Microsoft for exception processing of files related to Troubleshooter, but it will be difficult to resolve them in a short period of time.


Similar problems are occurring in other Steam games, and many games are asking Microsoft to process exceptions. Steam also recommends that Windows Defender make an exception to the Steam game folder if a file is misdetected during the download process.

Similar Case 1. GTA4,
https://steamcommunity.com/app/12210/discussions/0/3104638448266512561/
Similar Case 2. Bloodstained, https://steamcommunity.com/app/1257360/discussions/0/2638497042777213674/

If you downloaded the game through Steam, but are experiencing the above problem, please try the following method.

1. Remove Steam download cache ( https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F )

2. Logout from Steam client and login

3. Update Windows Defender

If the above method does not solve the problem, there is also a way to designate the Steam game installation folder as the inspection exception folder and ignore the warning. Please refer to below link:

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26#ID0EBF=Windows_10

I'm sorry for making you nervous about this. We will continue to request Windows Defender to solve the inconvenience as soon as possible.

Thank you.

Hello everyone this is the Troubleshooter development team.

We are going to have an update to fix bugs and to add insufficient contents found after the last DLC completion update.

The scheduled update time is as follows.

• Daylight saving time is not applied.
• Date: December 22th, 2021
• Monday 10:00 ~ 12:00 CET
  
• Monday 17:00 ~ 19:00 JST
  
• Monday 01:00 ~ 03:00 PST
  
• Monday 08:00 ~ 10:00 UTC
  

Thank you

Hello everyone, this is Troubleshooter development team.

Japanese and simplified Chinese translation for the contents that had been updated on December 6th has been updated.

The development team will pay more attention to the schedule so that regular translation updates can be made.

Thank you for your patience.

Hello, everyone this is Troubleshooter development team.

Content updates and system maintenance are taking more time than expected.

As a result, the server will be open 30 minutes after the scheduled time.

Please keep this in mind so that there is no mistake in the game progress.

I'm sorry for the inconvenience.

Thank you.