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Catan Universe News

Important Information about the ongoing Multiplayer Issues

Hi Catanians,

We want to inform you about some changes in the way we will communicate with you about what we are working on. We saw that our daily updates on Discord did not have the intended effect of you feeling well-informed. Presenting you with smaller pieces of info and letting you know about every fix (as little as it might have been) did lead to more frustration than it did any good.

We will now try our best to paint a bigger picture in our announcements and let you know on a weekly bases, what we are working on and how last week's changes affect this week's work, and the situation in the multiplayer. This will allow you to get all the info you need in just one weekly post.

We will post every Tuesday.

Last Week 21st - 27th Nov:


We worked on further changes to our cloud code to make it more stable. Our team has thoroughly analyzed the release from last Thursday to plan this week's tasks.

Unfortunately, we saw issues with the introduced changes which subsequently did lead to a roll-back on Friday. We fixed those issues in the last days and prepared a release for this week.

This Week 28th Nov - 4th Dec :

Our team will update the servers again with the fixed changes from last week. We have one release on the servers planned for Tuesday 29th and another one for Wednesday the 30th. Both of those changes are in preparation for a client update we started to work on. All these changes are focussing on the matchmaking process which is still causing most of the issues in the game.

We will also tackle the known graphical issue with Macs using M1 (or newer chips).

We are planning to release this client update in the week of Dec 12th. More on that in next week's announcement.



Our team is committed to improving the current situation with online multiplayer. We thank you very much for your patience.

Custommatch lobby fix and furhter info

Hi Catanians,


we just released a fix that should make custom matches way more reliable to initiate properly. Please note that this might also have an effect on the overall performance of the servers since this process turned out to be very ineffective.

As a next step, we will tackle the Automatch matchmaking process which was heavily affected by the bad performance as well. With our systems less stressed, we should be able to get a clearer picture on what to tackle there. A few things we already have analyzed and working on solutions for. Most prominently the issues with the Error message about the map.

We also have been able to whitelist our automated emails with yahoo as well as t.online. For t.online it might take another 24 hours for the whitelisting to actually take effect but after that, you can reset your password via the password forgot option on the login screen and then log in. Please note that your new password needs to be 8 characters long. The same goes of course for yahoo users.


Best join our Discord server for the altest news: https://catanuniverse.com/community/

CATAN UNIVERSE BACKEND CHANGE:

All existing accounts will be moved to our new server structure upon login.
If you have a non-registered account click on "Play without login" to log in and migrate.

Please note that your friends list and your guild may appear empty after your account has moved. However, as soon as your friends and guild members have also moved, they will be automatically added to your list and guild.

Update postponed until Nov 4th

Hi Catanians,

our team pushed hard for a release today but unfortunately, we have to delay the release of the client until tomorrow Nov 4th.

We want to give you some info about what was happening in the past few days and where we are right now:

On Monday night the servers of our old provider went offline and they started to back up the user database.

We received a compressed form of this backup on Tuesday which we had to download and unpack. This step alone (creating the backup, downloading, and unpacking it) took more than 24 hours due to the millions of accounts we have in Catan Universe. We knew before this will take as long as it did because we tested it already a few times.

On Wednesday we started prepping the database we received to allow for the migration to our new server and backend provider. This is an automated process that unfortunately is taking way longer than we anticipated and tested.

The preparation of the database for the migration is a crucial step to make sure the actual migration of your accounts works as intended.

Since we are running out of time today to orderly release one platform after the other, we made the decision to postpone those releases until tomorrow. This will allow us to monitor the migration throughout the day. Please keep in mind that we are working in the CET timezone so for you this might be during the night or in the early morning. But as we stated before, all you need to do is download the new client once it's available. Everything else will be explained in the game.

We are truly sorry about the delays but we do not see any point in rushing into a release of the game clients if the database is not ready yet and especially if at some point our team wouldn´t be available to monitor the process due to it getting too late in the day.

Catan Universe is offline from November 1st to 3rd

Hello Catanians,

Due to the planned migration to our new backend and server provider, Catan Universe will be offline from November 1st to November 3rd. This means that you will not be able to play.

Our team will use this time to prepare everything so that you can migrate your account on November 3rd with the 2.2.10 update.

Please inform other members of the community if they may not have seen this message.