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Solution to issues with contacting Customer Support

Greetings,

It has come to our attention that players who created their EVE Online account through Steam might receive an error message when trying to contact Customer Support. We have identified the root cause of the problem and are actively working on an elegant solution.

In the meantime, all players who need assistance from our Customer Support department should send an email explaining their problem to [email protected].

Sorry for any inconvenience caused and thank you for your understanding.