1. GrandChase
  2. News
  3. [Announcement] Notice for Identified Issue

[Announcement] Notice for Identified Issue

Hello, Heroes of Bermesiah!
Below is the issue that has been identified.



We have identified an issue where certain players who purchased the 7 Day Login Package after November 13th at 06:00 (UTC+0) did not receive the rewards today (after 06:00 (UTC+0)).
We have now fixed the issue and confirmed that players will be able to receive their rewards for the remaining days. Players who have missed out on these rewards will receive them by mail.


We will strive to get this resolved as soon as possible.
Thank you.