[Announcement] Actions Against Unauthorized 3rd Party Program Use
Hello, Heroes of Bermesiah!
We have recently received a number of inquiries regarding an increase in attempts to gain an unfair advantage through abnormal play.
GrandChase Classic takes abusive game behavior, including the use of macros, very seriously and responds to such behavior in accordance with established policies.
The use of macros can be deeply frustrating to other players. Therefore, such behavior will be met with strict measures to restrict access to the game services.
The following information details the types of gameplay that are not encouraged in GrandChase Classic and how we are enforcing them.
By default, GrandChase Classic recommends that players run the game with no programs running in the background.
Running unauthorized programs outside of GrandChase Classic or tampering with in-game information may be considered illegal and will be penalized accordingly.
If a pattern is detected that is significantly outside the scope of normal play patterns, the use of macros will be evaluated through game data collection and real-time monitoring.
If unauthorized programs or abnormal patterns are detected, game access restrictions may be applied in accordance with our policies.
Game restrictions are based on a comprehensive check of not only the most recent history, but also previous game history.
Therefore, please note that the time of enforcement and the time of violation may be different.
The recent cases of abnormal play that we identified were investigated as described above.
The accounts identified have been banned, and we have taken measures to recover any items and points that were improperly acquired.
We appreciate the reports and inquiries we received from players who reported suspicious behavior.
We are deeply grateful to players for working together to ensure that Grand Chase Classic remains a healthy gaming environment.
The development team continues to strengthen and refine our systems to prevent abnormal play, including the use of macros.
We will continue to take strict measures against those who use unauthorized programs, such as macros, to gain an unfair advantage.
We will strive to create the best experience possible.
Thank you.
We have recently received a number of inquiries regarding an increase in attempts to gain an unfair advantage through abnormal play.
GrandChase Classic takes abusive game behavior, including the use of macros, very seriously and responds to such behavior in accordance with established policies.
The use of macros can be deeply frustrating to other players. Therefore, such behavior will be met with strict measures to restrict access to the game services.
The following information details the types of gameplay that are not encouraged in GrandChase Classic and how we are enforcing them.
By default, GrandChase Classic recommends that players run the game with no programs running in the background.
Running unauthorized programs outside of GrandChase Classic or tampering with in-game information may be considered illegal and will be penalized accordingly.
If a pattern is detected that is significantly outside the scope of normal play patterns, the use of macros will be evaluated through game data collection and real-time monitoring.
If unauthorized programs or abnormal patterns are detected, game access restrictions may be applied in accordance with our policies.
Game restrictions are based on a comprehensive check of not only the most recent history, but also previous game history.
Therefore, please note that the time of enforcement and the time of violation may be different.
The recent cases of abnormal play that we identified were investigated as described above.
The accounts identified have been banned, and we have taken measures to recover any items and points that were improperly acquired.
We appreciate the reports and inquiries we received from players who reported suspicious behavior.
We are deeply grateful to players for working together to ensure that Grand Chase Classic remains a healthy gaming environment.
The development team continues to strengthen and refine our systems to prevent abnormal play, including the use of macros.
We will continue to take strict measures against those who use unauthorized programs, such as macros, to gain an unfair advantage.
We will strive to create the best experience possible.
Thank you.