Warhaven News

# 10/14(Fri) 02:00 UTC - Achieved more than 50,000 Wishlists in the Steam Store! # 10/12(Wed) 12:05 UTC - We have guided how to use Wishlist x50,000 reward beforehand.
The reward is not registered in Shop yet, and there will be an additional announcement when it's registered.

Hello, this is the Warhaven Team.
We are here to inform you how to receive rewards from the ‘Add to your Wishlist on the Steam Store’ Event and how to use them as we have reached 30,000.
Please refer to the details below as you can receive the rewards from the in-game shop.

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▣ Event Rewards

▣ How to receive the rewards
1. Access the game and go to ‘Shop’
2. Click the [Purchase] button after choosing the achievement reward
※ Your currency will not be used when you receive the achievement rewards.

▣ Fun! Exciting! Sticker Package
‘Fun! Exciting! Sticker Package’ is spotlight stickers that are used on the spotlight (POG) screen after the gameplay.

[How to use it]
1. Choose a sticker in [Profile – Spotlight Stickers] and click [Equip] button.
2. Choose a slot to equip the sticker.
3. Click and use the equipped sticker on the spotlight screen.

※ You can equip a sticker on multiple slots.
※ Equipped stickers cannot be un-equipped.

▣ Profile Card Poses Package
Profile Card Poses Package includes the poses of the six soldiers, available on the Profile Card.

[How to use it]
1. Choose a soldier in [Profile – Edit Profile Card – Combatant].
2. Choose a pose in [Profile – Edit Profile Card – Pose] and click [Equip] button.
3. Click [Save] button at the bottom left and save the equipped pose.

※ The saved Profile Card will be displaying on the battlefield and the Recent Player.
※ You can change the Profile Card Visibility in [Profile – Profile Visibility].

▣ Crimson Crest Helmet
Crimson Crest Helmet is a helmet that all six soldiers (Blade, Spike, Arch, Guardian, Warhammer, Smoke) can equip.

[How to use it]
1. Purchase 'Crimson Crest Helmet' in Shop.
2. Choose a combatant in Barracks.
3. Choose Crimson Crest Helmet in [Skin-Helmet] and click [Equip] button.

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Thank you.

#10/27(Thu) 05:30 UTC – Added an issue where the game force-closes under certain conditions.

#10/14(Fri) 11:37 UTC – Added an issue where testers receive ‘Undefined Error’ pop-up and cannot access the game when the Download Region in Steam Launcher [Settings – Downloads] is different from their region.

#10/14(Fri) 11:37 UTC – Added an issue where the achievements of Unlock Challenges for certain outfit skins are updated even when the condition are not met.

#10/14(Fri) 11:37 UTC – The issue where certain skins are not applied in Spotlights or Battle-entering screens has been fixed.

#10/13(Thu) 09:30 UTC – Added workarounds for players experiencing the disappearance of the Interaction Key (F) after relinquishing Incarnation.

#10/13(Thu) 02:30 UTC – Added workarounds for the ‘Failed to connect to the lobby. Please try logging in again later’ pop-up.

#10/13(Thu) 02:30 UTC – Added workarounds for experiencing low-frames while playing with a PC that meets the recommended specifications.


Hello, this is the Warhaven Team.

The Global Beta Test will start soon!
To help you get going with your smooth gameplay, we announce here the current known issues.

If you experience issues during gameplay, please refer to the details below.
When we detect further issues or workarounds, we’ll keep you updated in this notice.

We will try our best to create an enjoyable test environment and we appreciate your understanding.

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■ Game force-closes under certain conditions. (10/27 added)
→ 1. Please check your in-game settings if your PC specifications are below than that of the recommended. [Recommended Specifications] 1) Press the [Esc] button in the lobby screen and go to [Game Settings].
2) Lower the quality options by a level.
3) Under [Display], change the Anti-Aliasing Method to FXAA.
4) Under [Quality], turn off [Environment Interactions], [Character Special Effects], [Detailed Corpse-Stone Effects].
5) Under [Advanced] settings, turn off [Vertical Sync], [Motion Blur]

→ If you experience game crash even after changing the settings, try the below steps.
1) Press the Window+R key and enter the following texts:
%LocalAppData%\HPPrototype01\Saved\Config\WindowsClient
2) When a folder opens, delete the [GameUserSettings.ini] file
3) Restart the game. (In-game settings will be reset)

■ Receive ‘Undefined Error’ pop-up and cannot access the game when the Download Region in Steam Launcher [Settings – Downloads] is different from your actual region. (10/14 added)
-> Change the Download Region to your Region


■ Achievement of Unlock Challenge for certain Outfit skins are updated even when the conditions are not met. (10/14 added)
→ Some Outfit skins can be obtained during the Global Test period even when the conditions are not met.

※ The Outfit skins list with the issue


■ Unable to interact with Footholds and Frostlocks as Interaction key (F) won’t appear after relinquishing Incarnation. (Added on 10/13)
→ We are currently investigating this matter. The issue will be fixed as soon as the cause is confirmed.

■ Unable to access the game with the ‘Failed to connect to the lobby. Please try logging in again later’ pop-up. (Added on 10/13)
→ Disable Web Secure function in your vaccine and try accessing the lobby.
→ Please refer to the Steam Notice about the issue.

■ Hard to play the game due to low-frames even with a PC that meets the recommended specifications (Added on 10/13)
→ Frame drop occurs when Fasoo Drm program is running and you access the game
Delete the Fasoo Drm program and access the game.
(*Fasoo Drm is a program installed automatically with e-book viewer)

■ Rewards are not sent when you press [ESC] quickly exit the ‘Daily Login Event’ screen.
→ Wait about 1~2 seconds until the correct event date gets a check mark.
If the reward was not sent due to your quick exit from the Event Screen, please go to Lobby [Event > Daily Login Event] and receive the reward.

■ Game force closes when Win64-Shipping.exe is detected in bitdefender, Panda vaccine.
→ Disable the vaccine.

■ A character is trapped in a certain location and cannot be moved
→ Press the Return button (Keyboard ).

■ Trapped in slinger intermittently
→ Press the Return button (Keyboard ).

■ Unable to start the game with the pop-up “Party Members are not ready” when you are not in a party
→ Reboot the client.

■ The “Invite to Party” button disappears when the invitation duration is over
→ Disband your party and restart the Menu: [ESC]> Lobby.

■ Receive “Insufficient resources to unlock” pop-up even when having enough resources during Hero Level Up
→ Used resources may not be reflected in real time when the level-up button is clicked continuously. Restart Lobby by going to the [Esc] > Lobby menu and check the current resources.

■ The previously equipped perk will not display in the list when the first slot of perks is replaced
→ Press the Menu: [Esc] and click 'Restart Lobby'

■ The League Challenge screen does not update when accessing the game during actual reset period
→ Reboot the client.

■ Retry Tokens for the League Challenge will not be sent when your account reaches level 15
→ The token will be sent normally when you reboot the client.

■ Retry Tokens for the League Challenge will not be sent when you are accessing the game around UTC+0
→ The token will be sent normally when you reboot the client.

■ No in-game sound when you use Bluetooth earphones
→ We are currently investigating this matter. The issue will be fixed as soon as the cause is confirmed.

■ Characters appear to be transparent under certain conditions
→ We are currently investigating this matter. The issue will be fixed as soon as the cause is confirmed.

■ Raven’s Elude [E] Skill cannot be canceled under certain conditions
→ We are currently investigating this matter. The issue will be fixed as soon as the cause is confirmed.

■ Spawn Tent cannot be destroyed under certain conditions
→ We are currently investigating this matter. The issue will be fixed as soon as the cause is confirmed.

■ (Squad/Team) Marker won’t work under certain conditions
→ We are currently investigating this matter. The issue will be fixed as soon as the cause is confirmed.

■ Accept/Deny All friend requests won’t work and the received requests disappear when you access the game again
→ We are currently investigating this matter. The issue will be fixed as soon as the cause is confirmed.

■ Challenge achievement progress for certain skin unlocks won’t be updated
→ We are currently investigating this matter. The issue will be fixed as soon as the cause is confirmed.

■ Some skins won’t be applied in Spotlights or Battle-entering screen (Fixed on 10/14)
→ We are currently investigating this matter. The issue will be fixed as soon as the cause is confirmed.

■ The Best Record of a Multi-win Challenge Round will not reset
→ We are currently investigating this matter. The issue will be fixed as soon as the cause is confirmed.

■ Client doesn’t shut down completely
→ We are currently investigating this matter. The issue will be fixed as soon as the cause is confirmed.

■ Rewards won’t be sent after a League Challenge is over
→ League Challenge Rewards won’t be sent during the Global Beta Test period.

Hello, this is the Warhaven Team.

Please note that the game was open for a short while during our preparation for the Global Beta.

It’s confirmed that around 122 testers have accessed the game from 10:29 UTC +0 to 10:37 UTC +0 on 10/11 (Tue).
We set the game under maintenance on 10:37 UTC+0.

Please note that all game data including the created usernames have been reset now.

▣ Period when the game was temporary available: 10/11(Tue) 10:29 ~ 10:37 (UTC +0)
▣ Number of testers who accessed the game: 122 testers
▣ Update: The created username and game data has been all reset. Please create new game data once the test opens.

We appreciate your kind understanding and cooperation,
And we will see you on the official Global Beta Test opening day, on 10/12 (Wed) 00:00 UTC+0 on the battlefield.

Thank you.

Hello, this is the Warhaven Team.

We are here to inform you certain game information that might help our testers, so you can enjoy the Global Beta Test to the fullest.

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▣ Useful Warhaven Insights

A. Useful info for first-timers
You can leave the Boot Camp at any time from the ESC Menu, and it’ll count you’ve been to the Boot Camp no matter when you leave it.

■ It’s my first time playing Warhaven after creating my username.
1. What should I do to join the Battle?
To find a match and join the battle, you will have to visit the Boot Camp at least once.
2. Can I choose a Battlefield I wish to play when I click the ‘Find Match’ button?
You are unable to choose a Battlefield you wish to join, and matching system will randomly search for one.

■ Where can I find the game related explanation?
1. You can find the play and contents information via [Menu – Tutorial]
2. Combatant Skill Information can be found in [Barracks – Combatant Information] or by pressing [F1] during a battle.
3. You can also watch YouTube Video
- Rule Explanation: [Moshabarg] [Gella] [Podden] [Hwara]
- Battlefield information: [Map Intro]
- Combatant information: [Soldiers and Immortals Reveal]

B. Useful info for testers who’d like to enjoy Warhaven to its fullest!

■ How do I communicate with other testers?
1. Strategic Chatter
- Normal Marker: You can use a normal marker by clicking the mouse wheel.
- Extended Marker: You can use the extended marker by pressing and holding the mouse wheel or by pressing [C] and putting the cursor over a marker.


Strategic chatter will appear above the chat window on the left when you use the Marker.


2. Emotes
You can use Emotes and Battlefield Stickers by pressing [G] and putting the cursor over them.
Emotes and Battlefield Stickers can be equipped in [Barracks – Emotes].
3. Voice Chat
Please activate Voice Chat in [Game Settings – Sound – Voice Chat] and choose the input method.
You can control the activation of Push-to-talk and Single Press by clicking [T].


■ How do I participate in the Squad Activity?
1. You can earn squad scores through activities that help your squad.
- Achieve/Acquire squad goals
- Contribution as kill, heal, and resurrect around your squad or your squad goals.

2. You can obtain Squad Medals when you earn a squad scores.
- You can earn max. two Squad Medals.

3. The acquired Squad Medals can be used by pressing [V].
- Squad Medals can be checked at the bottom right.

■ How do I use the Squad Medals?
Press [V] and put your mouse over.

■ What is a Tier?
Tier can be checked in profile, highlight and scoreboard.
Tier can change depending on the battle results.

The tier section according to the ranking points is as follows:



▣ Additional Contents on the Global Beta Test

■ Combatant Perk
Can be acquired in [Combatant – Combatant Level], by leveling up your Combatant Level.
Combatant XP and Silver Coins that are needed to level up your Combatant Level can be acquired by joining normal battles.

Combatant’s Perks can be equipped in the [Barracks – Perk].
By equipping different Combatant’s Perks that best fit your battle tendencies, each tester can enjoy different playstyles with the same combatant.

■ World Pass
In Warhaven, various countries are competing to expand their territories.
You can earn the World Pass XP by joining normal battles or clearing challenges.
When you reach World Pass Level 3, you will randomly join one of the four countries.

You can contribute to your country with the Combat Power earned through gameplay by joining Conquest and Territory Expansion.
And rewards will be sent according to your World Pass Level, Faction Standing, and Immortal Rank.


■ Quests
1. Daily/Weekly Quests
Daily/Weekly Quests will open when you reach account level 3.
Daily Quests will reset every day at UTC+0, and Weekly Quests will reset every Monday at UTC +0.

2. Multi-win Challenge
A Multi-win Challenge will open when you reach account level 10.
During a round, you will challenge yourself to see how many wins you can get before losing three times. Your best record will be displayed in the in-game list.
Placement rewards will be sent accordingly.
A round is a reset unit of a multi-win record, and it lasts for a week. The best record will reset after a round is over.
An acquired multi-win badge remains until the next round.

■ Report
1. Report a tester for an inappropriate behavior
You can report a tester for their inappropriate behavior in [Friends – Recent Player] at the bottom-right of the lobby screen.


2. Report an inappropriate chat
You can report a tester with inappropriate chat by clicking the tester’s username in chat window.

3. Blocking chat
You can block a tester in chat window by clicking username of the user you wish to block.
You will be able to block the tester’s chat on this battlefield. However, strategic chatter won’t be blocked.
The tester’s chat will appear in case you meet the tester on another battlefield.
Blocking the tester will not delete the entire chat history.

■ Desertion Penalty
If you flee a fight, the battle will count as loss and the Quests you achieved during the battle will be canceled.
You cannot join the same battlefield after you’ve fled the fight, and the continuous desertion will lead to a restriction to the game match.

- Desertion Surveillance: If you flee a fight during the desertion surveillance, you will receive a restriction on matching.
- Desertion Penalty: Matching is restricted for the displayed time.

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Thank you.

# 10/10 (Mon) 00:50 UTC +0 - There was an update on the notice.

Hello, this is the Warhaven Team.

Thank you for your interest in Warhaven.

Preload(Pre-download) will be available for testers who have clicked ‘Request Access’ in Warhaven Steam Store.

Access will be given sequentially from the start of the preload.
When authorized, [Warhaven Playtest] will be displayed in your Steam Library and the game client can be preloaded.

Please note that usernames are available only within the supported languages.

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▣ How to request access: [Global Beta Test Notice]
▣ Pre-download period: 10/10 (Mon) 01:00 ~ 10/12 (Wed) 00:00 (UTC +0)
▣ How to pre-download: Available when Warhaven Playtest is exposed to the Steam Library
▣ Global Beta Test period: 10/12 (Wed) 00:00 ~ 11/2 (Wed) 07:00 (UTC +0)
※ The Global Beta Test will be open as the Warhaven Playtest.
※ During the pre-download period, you will receive a pop-up saying that the game is under maintenance.
※ Please start the game when the test starts on 10/12 UTC+0.

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Thank you.